Sprinklr Service

What is Sprinklr?

Sprinklr is a web-based customer experience management solution designed to help businesses streamline their operations, engage with customers across diverse channels, and gain valuable insights into their brand's performance. The platform integrates social Customer Relationship Management (CRM) and social governance modules to provide users with a unified platform to manage social profiles efficiently.

This includes the ability to monitor and respond to customer reviews, posts on various social media platforms, and tweets directly related to the brand. The customer experience management software allows users to implement a cohesive social media strategy across diverse business functions, such as sales, marketing, customer service, PR, events, and crisis management. It facilitates collaborative efforts in designing, launching, and reporting across departments while ensuring consistent campaign enforcement throughout the organization.

Why Choose Sprinklr Software?

• Enables you to embed personalized live chat features on both websites and applications.
• It allows you to analyze your content's performance against competitors and benchmark against best-in-class brands.
• The platform facilitates efficient team management and monitoring with a dedicated tool for overseeing collaborative efforts.
• Allows you to build and manage online communities to foster deeper customer relationships and gather valuable feedback.
• The tool motivates employees and customers with gamified elements like points, badges, and leaderboards.

Benefits of Sprinklr

• It can track real-time conversations and sentiments across channels.
• Enables you to implement AI-driven chatbots and voice bots across various channels to provide seamless and consistent customer interactions.
• The platform empowers you to leverage AI-driven insights derived from reviews and social platforms to understand customer sentiments towards your products.
• It allows you to plan, execute, and track omnichannel marketing campaigns across various touchpoints.
• The software allows you to harness real-time visual intelligence to power meaningful connections on digital platforms.

Sprinklr Pricing

Sprinklr pricing starts from $299 at techjockey.com. It comes with multiple pricing plans and caters to a diverse customer base.

For subscription-related details and offers on premium packages, please request a call back from our product experts.