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Strategic Management Tool
Quantify revenue from each ad channel, monitor calls and get insights on customer behavior.
Remote Monitoring
Monitor live or recorded calls to ensure that calls between agents and customers follow high customer services standards.
Robust Call Analytics
View call analytics and agent specific call reports to get insights about inbound calls.
Automated Database Generation
YOCC generates database of targeted clients automatically which can be integrated with CRM.
Seamless Automation
Automate your complete business telephony system to streamline operations and improve customer service
Multiple location
Add multiple extensions for multiple locations, departments, and employees.
Multi Language Support
With a multilingual cloud contact centre, you can greet and serve customers in the language they want.
Call Management System
Both inbound and outbound call management. Handle multiple calls at once, same agent can attend one customer, and more.
Brand Name | BigV Telecom |
Information | Big V Telecom - A Cloud Telephony Solution |
Founded Year | 2008 |
Director/Founders | Keshor Daga |
Company Size | 1-100 Employees |
Q. What is the advantage of multiple extension in YOCC?
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Q. How can I smartly track calls using YOCC software?
Q. How is lead management done through YOCC software?
Q. How can I route calls through YOCC?
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