Zadarma Software Pricing, Features & Reviews
What is Zadarma?
Zadarma is a cloud telephony software for modern organisations and their ever-changing business needs. It ensures a quick business phone system for offices and call centres.Zadarma cloud telephony solution also provides toll-free number and virtual phone number to help businesses connect with their customers through multiple channels.
Zadarma cloud PBX system helps businesses expand their global presence, as their employees can stay connected through virtual PBX. It ensures better communication not just among employees but also with customers.
With Zadarma, agents can receive calls on their virtual phone numbers and forward them to specific departments, if required. Further, real-time integration with external platforms like Salesforce, ZOHO, Telegram, Bitrix24 and Zendesk facilitates seamless business process monitoring.
Key Features of Zadarma Cloud Telephony Solution
- Voice calls: You can make calls using the computer and the smartphone by leveraging the SIP trunk and HLR lookup database actualisation facility.
- SMS: You can forward SMS messages either from their personal account, API or from the Zadarma app.
- Video Conferencing: Agents can offer relevant assistance to customers via video calls from browsers, tablets and smartphones just by sharing a link.
- Virtual Phone Numbers: Virtual phone numbers allow businesses to expand their reach beyond geographical boundaries.
- Business Phone System: Zadarma enables users to set up a virtual office of their own without installing any expensive equipment, deal hardware and telephone wires.
- Speech Analytics: Call recordings can be transcribed into written notes within seconds. Those texts can be analysed using a wide range of templates and filters.
- Site Widgets: Dedicated click2call button, call tracking and callback button offered by the platform are of great help.
- Zadarma CRM: Zadarma or ZCRM assists users by automating all of the essential business processes. It is an appropriate option for organisations of all sizes.
Pricing of Zadarma
The price of Zadarma cloud PBX and telephony solution is available on request at Techjockey.com.
Benefits of Using Zadarma Cloud Telephony
- Integrated voice response for an interactive collaboration with customers 24x7
- Call pickup & transfer facilities along with call recording
- Text setup for auto response during non-business hours
- External phone line connection
- Call forwarding (both, conditional and unconditional)