Cluely Reviews & Ratings

4.6/5

“Usage in Sales Calls Shows Promise, but Errors Cost Credibility”

In sales calls, Cluely has helped me by giving quick conflict rebuttals or questions to ask. But once it suggests something inaccurate, I have to correct or pause, which can break trust.

Pros : When Cluely works, it gives quick suggestions for objections, helps me recall previous points about customers, and supplies follow-ups. It improves confidence in calls.

Cons : But when it “hallucinates” or misremembers, or suggests something wrong (e.g certain details a customer never said), it undermines credibility. Mistakes are visible.

Switched from : Meeting.ai

Reason to switch : I switched from using Meeting.ai because I needed something that works in real time during calls. Cluely gives that boost, but I keep human oversight.

4.5/5

“It’s Undetectable, Until Something Goes Wrong”

Using Cluely in a panel interview, I hoped for smooth help. Instead, when the AI was slow or off-mark, it was more distracting than helpful, and I think people might have noticed.

Pros : Cluely’s “undetectable” mode (overlay that doesn’t show up in screen share or recordings) is appealing for maintaining flow in meetings. It’s a strong selling point.

Cons : But because it’s hidden, when suggestions lag or don’t match context, it becomes obvious. Also, people might notice odd behavior (typing, glancing at screen). The contradictions in design and privacy policy heighten risk.

Switched from : Otter

Reason to switch : I switched from Otter because it felt embarrassing; Cluely’s hidden mode sounded better—but real-world performance has highlighted some risks.

4.5/5

“Slick Interface, But Big Ethical Trade-Offs”

I used Cluely during a practice job interview—having instant help was comforting, but when the AI delayed or gave incorrect info (saying I had a language skill I don’t), it made me look worse.

Pros : Cluely’s overlay feels seamless during meetings; the ability to prompt responses and get real-time suggestions makes me feel more confident.

Cons : : There’s a lag of 5-10 seconds at times, which kills conversational flow; suggestions sometimes hallucinate or mis-represent my own background.

Switched from : Fellow

Reason to switch : I switched because my old method (manual prep, rehearsals) didn’t cover live surprises. Cluely promised real-time assistance, though it's not yet perfect.

4.3/5

“Helpful Follow-Ups and Auto Notes, But Privacy Is Worrying”

I appreciate that after each video call, I don’t need to scramble to remember what was said, the auto-notes help. But morally and legally, using a tool that quietly listens feels risky.

Pros : After meetings, Cluely’s follow-up emails and summaries save me time. The “action items” and notes are pretty useful.

Cons : The invisible listening/screen reading feels creepy. I worry about what data is stored, who sees it, and if it might violate consent laws. Several reviews raise these issues.

Switched from : Krisp

Reason to switch : I had used visible transcription tools before, but felt they were distracting during calls. Cluely promised a smoother, less intrusive experience—but not without trade-offs in ethics and clarity.

4.3/5

“Great Promise, Weak Execution So Far”

I tried using Cluely for a sales call, hoping to lean on it for handling objections. It helped somewhat, but when the response came late, it felt like I was waiting for the prompt rather than leading the conversation.

Pros : The concept of Cluely, real-time context-aware AI prompts during meetings, plus follow-ups and notes, is exciting.

Cons : Technical glitches: suggestions are sometimes generic, latency is noticeable, app doesn’t always respond well under load. Articles review these shortcomings.

Switched from : Fellow

Reason to switch : I moved from Otter (which only does after-call transcripts) because I wanted something that helps during the call. Cluely offers that, though I accept some real-time trade-offs.