About AVOXI Smart Queue

  • Smart Queue is a versatile call center monitoring system dedicated to call centres based on the Asterisk PBX. Smart Queue is a cutting edge call centre solution available in minimal capital investment with rapid deployment. The cost-effective scalable solution supports over 10 languages. AVOXI serves call centers across the globe providing integrated cloud-based phone system solutions and international VoIP services for customer service call centers and technical support call centers. It is a virtual call center software solution to meet the business requirements and technology budget irrespective of the number of agents. The solution targets to increase call centre’s productivity by providing easy access to all features and capabilities.

Best suitable for

Size :

1-10

11-15

16-200

201-500

501-1000

1001-5000

5000+

Organization type :

SMEs

Mid Market

Enterprise

Govt

PSUs

Startups

Agencies

Industries :

  • It_ites |

Specification

Deployment

  • web-based

Operating system

  • Mac OS

  • Windows

Hardware Configuration :

No specific requirement shared by the Vendor

Software Configuration :

No specific requirement shared by the Vendor

About AVOXI

AVOXI is a leading cloud communications, business VoIP service and contact center software provider delivering exceptional Communications as a Service (CaaS) solutions to customers around the world. AVOXI provides Voice over Internet Protocol (VoIP) services to international businesses spanning six continents. The AVOXI portfolio of services includes cloud-hosted virtual contact center solutions, cloud PBXs, SIP and IAX trunks, and hosted IVR and cloud telephony services. 

view more products by AVOXI

Client References

No Client References shared by vendor...

Features

No Features shared by vendor...

Plans and Pricing

Perpetual

------ No Plan Added -----

Web-based

Regular

₹ 2040.00


  • Virtual Call Center Essentials • IVR • Call Queues • Softphones • Remote Agent Functionality Call Queue Management • Queue Callback • Inbound Call Blocking • VIP Caller • Geographic Call Routing • Percentage-based Routing Supervisor Tools • Call Recording • Live Call Monitoring • Call Whisper • Call Barge • Real Time and Historical Reporting • Custom Report Builder Quality Assurance • Quality Assurance Evaluations • Agent Performance Tracker
see more details

Videos

No video Uploaded by OEM !!

Compare

Aavaz Call Center Suite

Aavaz Call Center Suite

Fresh (Blossom)

Fresh (Blossom)

Brainpower Call Center Ordering (CCO)

Brainpower Call Center Ordering (CCO)

Knowlarity Smart IVR

Knowlarity Smart IVR

Knowlarity SuperReceptionist (Basic Plan)

Knowlarity SuperReceptionist (Basic Plan)

MyOperator- Cloud Telephony (Virtual mobile plan - Budding Business)

MyOperator- Cloud Telephony (Virtual mobile plan - Budding Business)

MyOperator- Cloud Telephony (Toll free plan)

MyOperator- Cloud Telephony (Toll free plan)

Deetya Soft IVR

Deetya Soft IVR

FAQs

Below are some frequently asked questions for AVOXI Smart Queue

--Questions not available--