Things to Know Before Buying Lab Management Software

| October 11, 2018

updated on February 13, 2020 at 3:56 pm

lab management software


The right guidance while you buy something is like a blessing in disguise. Isn’t it? Not only it saves the money but time as well.

lab management software

There must have been a time where you would have either spent money on something unnecessary or if necessary, then without measuring its pros and cons. And perhaps, then you had wished someone was there to guide you through that buying journey of yours!

Well, your wish is our command! So, here we are to smoothen your journey in buying a lab management software.

While buying a lab management system, you need to consider many factors, including the vendor’s technical support, ease of use, training program, scalability of features, user interface and budget. The software in its standard form should be able to meet the basic and specific requirements within your budget. There is no point of buying a lab software which is capable of helping you in executing tasks but only at extra cost! Collecting samples and performing tests on tissues and body fluids are the need of all laboratories. If the incorporation of these basic features cost a pretty penny, no wonder, you will reconsider the option.

Lab Management Software Buying Guide

Let’s find out what are the other factors that you should consider before investing in a lab management system:

  1. Usability

Ensure that the software user-friendly features to be easily and happily accepted by your laboratory staff. It must have an intuitive user interface. You can invest your time once or twice in the training program, but eventually, your lab technicians should be able to use it seamlessly. The lab software should be such that there is no compromise done on the effectiveness and efficiency of tasks executed in the laboratory from maintaining sample data to studying the specimen and generating reports.

  1. Security

There are plenty of questions that need answers under ‘security’ factor such as what encryption standard is used and can the database be accessed without DBA permission. Also, check if the software   facilitates medical and clinic audit processes. Regular audit of the system can ensure that you are running tests in compliance with the set regulations.

Further, to ensure enhanced data security, go for cloud-based lab solutions. Cloud-based lab software ensures higher data protection with multi-factor authentication and robust security layers. Test sample details, personal details of patients, sample reports are comparatively safe from the hackers on the cloud.

  1. Service Contract

Check the period of guaranty and warranty as it varies from vendor to vendor. Find out the T&C of renewing the service contract and consider the order cancellation fee. Whether you are signing a service contract directly with the vendor or a third party, get all your questions answered beforehand. After all, you will be investing your hard-earned money in the lab software. If there is any confusion, you can get quick consultation from our software experts. Our experts will ensure that you get a lab management software on favourable terms & conditions without becoming a victim of any hidden charge.

  1. Cost of Ownership

The total cost of ownership for lab software consists of annual maintenance cost, upgrades, training modules and technical support. You must weigh all the options provided by the software vendor. If you need some additional modules and features, ask about scalability and customization options.

  1. Vendor Track Record

The quality of a software can be anticipated by the vendor’s service history. If the vendor has been serving laboratories from a number of years, there are high chances that it is because the vendor doesn’t compromise with quality. However, this nowhere means that software from new vendors isn’t worth investing. You can make a list consisting of following questions to decide whether or not to go with the vendor:

  • How long has the vendor been in the business?
  • Is company ISO certified?
  • What do their existing customers say?
  • Is IT support offered in real-time?
  • Does the vendor provide with any training module?
  1. Scalability and Flexibility

Last but not the least, ensure software’s scalability. As the laboratory business will grow, you are likely to deal with a large amount of data. Also, you need to enhance your lab’s performance and profitability to stay in the game. To make all of this possible, it is important to have a flexible laboratory management system. Therefore, a software that provides flexible features to fit in your laboratory’s demand shifts, is the one worth investing.


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