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  3. Freshchat VS Tata Audio & Web Conferencing Software

Freshchat VS Tata Audio & Web Conferencing Software

Let’s have a side-by-side comparison of Freshchat vs Tata Audio & Web Conferencing Software to find out which one is better. This software comparison between Freshchat and Tata Audio & Web Conferencing Software is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Freshchat or Tata Audio & Web Conferencing Software fits your business.

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Freshchat
Freshchat

4.5

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Tata Audio & Web Conferencing Software
Tata Audio & Web Conferencing Software

4.1

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Freshchat
Freshchat

4.5

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Tata Audio & Web Conferencing Software
Tata Audio & Web Conferencing Software

4.1

Get Free Demo

  • Pricing

  • Ratings

  • Reviews

  • Features

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  • Rating & Review
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  • Recommended
  • img 4 Ratings & 0 Reviews
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  • img 6 Ratings & 0 Reviews
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Pricing

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Price Plans

₹ 1799

Growth (/agent/month, billed monthly) (/agent/month, billed annually)

₹ 4799

Pro (/agent/month, billed monthly) (/agent/month, billed annually)

₹ 7699

Enterprise (/agent/month, billed monthly) (/agent/month, billed annually)

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  • Lifetime Plan
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  • img Free Trial
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Offers

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Available offers & discounts

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Ratings

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Overall ratings

4.5

4 Ratings & 0 Reviews

87% Likelihood to Recommend

4.1

6 Ratings & 0 Reviews

95% Likelihood to Recommend

Reviews

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Verified customer reviews

Rating

FPS Job Feb 22, 2024

Rating

Saurabh Joshi Feb 22, 2024

Rating

AMRUTA SANTOSH RAIKAR Jan 23, 2025

Rating

Harshal Hiwarale Jan 11, 2025

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Assignment Rules
  • checked Chat Bot
  • checked IP Whitelisting
  • checked Authentication
  • checked Email, social, chat, phone channels
  • checked Agent Scripts
  • checked Speech Enabled IVR
  • checked Offline Experience
  • checked Auto-Resolve
  • checked Chatbot Analytics
  • checked Messaging
  • checked Custom Reports
  • checked Agent Assist AI
  • checked Omniroute
  • checked Voicebot
  • checked Multilingual
  • checked Roles & Permissions
  • checked Live Translate
  • checked Priority Inbox
  • checked Canned Responses
  • checked Private Notes
  • checked User Events & Timeline
  • checked User Segmentation
  • checked Dashboards
  • checked Facebook Messenger
  • checked Team Inbox Lite
  • checked Files
  • checked Performance Reports
  • checked CSAT Surveys
  • checked WhatsApp Business
  • checked IntelliAssign
  • checked Co-Browsing
  • checked Abandoned Call Metrics
  • checked Collaboration Tools
  • checked Online Meetings
  • checked Desktop Application
  • checked Screen Sharing
  • checked Mobile App
  • checked Meeting Recording
  • checked Audio Dial In/Out

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

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Top Alternative Products

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Chatwoot

See all Freshchat alternatives img
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JioEvents

Impartus Virtual Classroom

Impartus Virtual Classroom

Elision MassMeet Web Conference Software

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Adobe Connect

Adobe Connect

See all Tata Audio & Web Conferencing Software alternatives img

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Freshchat vs Tata Audio & Web Conferencing Software Comparison FAQs

Software questions,
answered

While Freshchat offers customized features, Tata Audio & Web Conferencing Software has diverse modules. Select between Freshchat or Tata Audio & Web Conferencing Software as per your business needs.

Both these products offer similar features but with a different approach. While Freshchat emphasizes on user experiences, Tata Audio & Web Conferencing Software focuses on functionalities.

It all depends on the functionalities that you prefer. While Freshchat offers add-ons along with essential features, Tata Audio & Web Conferencing Software emphasizes on customization.

No, the difference between Freshchat and Tata Audio & Web Conferencing Software lies in terms of features and functionalities. While Freshchat can be customized as per the user’s needs, Tata Audio & Web Conferencing Software addresses the diverse audience.

It depends upon your business requirement. Both Freshchat and Tata Audio & Web Conferencing Software provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Freshchat is customizable, Freshchat offers comprehensive modules.

A Quick Comparison Between Freshchat vs Tata Audio & Web Conferencing Software

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Freshchat vs Tata Audio & Web Conferencing Software In terms of Features
  • Comparison Between Freshchat and Tata Audio & Web Conferencing Software In terms of Deployment Type
  • Freshchat or Tata Audio & Web Conferencing Software: Which Is Ideal for Your Industry
  • Which Is Better? - Freshchat or Tata Audio & Web Conferencing Software

Comparison of Freshchat vs Tata Audio & Web Conferencing Software In terms of Features

Freshchat includes features like Assignment Rules, Chat Bot, IP Whitelisting and Authentication. Tata Audio & Web Conferencing Software is known for functionalities like Collaboration Tools, Online Meetings, Desktop Application and Screen Sharing. When you compare Freshchat vs Tata Audio & Web Conferencing Software, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Freshchat and Tata Audio & Web Conferencing Software In terms of Deployment Type

While Freshchat supports Web Based deployment; Tata Audio & Web Conferencing Software is suitable for Web Based deployment. While selecting between Freshchat and Tata Audio & Web Conferencing Software, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Freshchat or Tata Audio & Web Conferencing Software: Which Is Ideal for Your Industry

Freshchat is ideal for industries like All Industries. For All Industries, Tata Audio & Web Conferencing Software is a better choice. If you are confused between Freshchat or Tata Audio & Web Conferencing Software, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Freshchat or Tata Audio & Web Conferencing Software

Freshchat and Tata Audio & Web Conferencing Software can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Freshchat and Tata Audio & Web Conferencing Software during demo to decide which one is best for your business.

Author: Techjockey Team

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