Freshchat VS Zoho SalesIQ

Let’s have a side-by-side comparison of Freshchat vs Zoho SalesIQ to find out which one is better. This software comparison between Freshchat and Zoho SalesIQ is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Freshchat or Zoho SalesIQ fits your business.

Comparison

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Freshchat

4.5

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Zoho SalesIQ

4.2

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Pricing

Price Plans

₹ 1799

Growth (/agent/month, billed monthly) (/agent/month, billed annually)

₹ 4799

Pro (/agent/month, billed monthly) (/agent/month, billed annually)

₹ 7699

Enterprise (/agent/month, billed monthly) (/agent/month, billed annually)

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₹ 1140

Basic

₹ 3540

Professional

₹ 7740

Enterprise

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Lifetime Plan

Free Trial

Free Trial

Offers

Available offers & discounts

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Ratings

Overall ratings

4.5

4 Ratings & 0 Reviews

Features 4.5

Value for Money 4.8

Ease of Use 4.2

Customer Support 4.5

Likelihood to Recommend

4.2

1 Ratings & 1 Reviews

Features 4

Value for Money 5

Ease of Use 3

Customer Support 5

Likelihood to Recommend

See all Zoho SalesIQ reviews

Pros & Cons

Pros

Not Available

Currently no pros are available. Please check back later

Integration with zoho crm, zoho campaigns and zoho desk is awesome. For example,...Read more - Amit Aug 24, 2018

Cons

Not Available

Currently no cons are available. Please check back later

UI is not as good as LiveChat. The UI isn't bad but LiveChat has the most simple...Read more - Amit Aug 24, 2018

Reviews

Verified customer reviews

Rating

FPS Job Feb 22, 2024

Rating

Saurabh Joshi Feb 22, 2024

Sales iq is the hidden gem of zoho

Amit Aug 24, 2018

See all Zoho SalesIQ reviews

Best Use for

Business Size:

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Business Type:

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Industries:

All Industries

All Industries

Features

Product features

Assignment Rules
Chat Bot
IP Whitelisting
Authentication
Email, social, chat, phone channels
Agent Scripts
Speech Enabled IVR
Offline Experience
Auto-Resolve
Chatbot Analytics
Messaging
Custom Reports
Agent Assist AI
Omniroute
Voicebot
Multilingual
Roles & Permissions
Live Translate
Priority Inbox
Canned Responses
Private Notes
User Events & Timeline
User Segmentation
Dashboards
Facebook Messenger
Team Inbox Lite
Files
Performance Reports
CSAT Surveys
WhatsApp Business
IntelliAssign
Co-Browsing
Abandoned Call Metrics

Track and engage visitors.
Live Chat
Mobile Support
Mobile SDK
Reporting
Dashboards
Integration
Customisation
Offline Messages
Visitor Tracking
Role Management
CMS and e-commerce integrations.
Measure, coach and monitor.
Setup and customize quickly.
Sell smarter. Close deals faster.
Zoho CRM driven engagement
Visitor insights and lead scoring.
Live Chat Software.
Audio

Specifications

Deployment

Web based
On Premises

Web based
On Premises

Device Supported

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Supported Platforms

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Languages support

English

English

Alternatives

Top Alternative Products

Tawk.to

Zendesk

Chatwoot

PlugtoChat

See all Freshchat alternatives

PlugtoChat

Chatwoot

Tiledesk

Alethea AI

See all Zoho SalesIQ alternatives

Freshchat vs Zoho SalesIQ Comparison FAQs

Software questions,
answered

While Freshchat offers customized features, Zoho SalesIQ has diverse modules. Select between Freshchat or Zoho SalesIQ as per your business needs.

Both these products offer similar features but with a different approach. While Freshchat emphasizes on user experiences, Zoho SalesIQ focuses on functionalities.

It all depends on the functionalities that you prefer. While Freshchat offers add-ons along with essential features, Zoho SalesIQ emphasizes on customization.

No, the difference between Freshchat and Zoho SalesIQ lies in terms of features and functionalities. While Freshchat can be customized as per the user’s needs, Zoho SalesIQ addresses the diverse audience.

It depends upon your business requirement. Both Freshchat and Zoho SalesIQ provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Freshchat is customizable, Freshchat offers comprehensive modules.

A Quick Comparison Between Freshchat vs Zoho SalesIQ

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

Comparison of Freshchat vs Zoho SalesIQ In terms of Features
Comparison Between Freshchat and Zoho SalesIQ In terms of Deployment Type
Freshchat or Zoho SalesIQ: Which Is Ideal for Your Industry
Which Is Better? - Freshchat or Zoho SalesIQ

Comparison of Freshchat vs Zoho SalesIQ In terms of Features

Freshchat includes features like Assignment Rules, Chat Bot, IP Whitelisting and Authentication. Zoho SalesIQ is known for functionalities like Track and engage visitors., Live Chat, Mobile Support and Mobile SDK. When you compare Freshchat vs Zoho SalesIQ, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Freshchat and Zoho SalesIQ In terms of Deployment Type

While Freshchat supports Web Based deployment; Zoho SalesIQ is suitable for Web Based deployment. While selecting between Freshchat and Zoho SalesIQ, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Freshchat or Zoho SalesIQ: Which Is Ideal for Your Industry

Freshchat is ideal for industries like All Industries. For All Industries, Zoho SalesIQ is a better choice. If you are confused between Freshchat or Zoho SalesIQ, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Freshchat or Zoho SalesIQ

Freshchat and Zoho SalesIQ can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Freshchat and Zoho SalesIQ during demo to decide which one is best for your business.

Author: Techjockey Team

Freshchat VS Zoho SalesIQ

We provide the best software solution for your business needs

Freshchat vs Zoho SalesIQ Comparison FAQs

Is Freshchat better than Zoho SalesIQ?

Are Freshchat and Zoho SalesIQ same?

Which is better Freshchat or Zoho SalesIQ?

Is Freshchat the same as Zoho SalesIQ?

Can Freshchat replace Zoho SalesIQ?

What is the difference between Freshchat and Zoho SalesIQ?

A Quick Comparison Between Freshchat vs Zoho SalesIQ

Comparison of Freshchat vs Zoho SalesIQ In terms of Features

Comparison Between Freshchat and Zoho SalesIQ In terms of Deployment Type

Freshchat or Zoho SalesIQ: Which Is Ideal for Your Industry

Which Is Better? - Freshchat or Zoho SalesIQ

Freshchat VS Zoho SalesIQ

We provide the best software solution for your business needs

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Freshchat vs Zoho SalesIQ Comparison FAQs

Is Freshchat better than Zoho SalesIQ?

Are Freshchat and Zoho SalesIQ same?

Which is better Freshchat or Zoho SalesIQ?

Is Freshchat the same as Zoho SalesIQ?

Can Freshchat replace Zoho SalesIQ?

What is the difference between Freshchat and Zoho SalesIQ?

A Quick Comparison Between Freshchat vs Zoho SalesIQ

Comparison of Freshchat vs Zoho SalesIQ In terms of Features

Comparison Between Freshchat and Zoho SalesIQ In terms of Deployment Type

Freshchat or Zoho SalesIQ: Which Is Ideal for Your Industry

Which Is Better? - Freshchat or Zoho SalesIQ

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