Gorgias VS Support CRM

Let’s have a side-by-side comparison of Gorgias vs Support CRM to find out which one is better. This software comparison between Gorgias and Support CRM is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Gorgias or Support CRM fits your business.

Comparison

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Gorgias

4.2

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Support CRM

4.8

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Pricing

Price Plans

$ 10

Starter

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₹ 3750

CRM (Rs. 3,750 per month (Billed every 3 months))

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Free Trial
Lifetime Plan

Free Trial

Offers

Available offers & discounts

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Ratings

Overall ratings

4.2

3 Ratings & 0 Reviews

Features 4

Value for Money 4.6

Ease of Use 4.1

Customer Support 4.3

Likelihood to Recommend

4.8

12 Ratings & 11 Reviews

Features 5

Value for Money 4.9

Ease of Use 4.6

Customer Support 4.9

Likelihood to Recommend

See all Support CRM reviews

Pros & Cons

Pros

Not Available

Currently no pros are available. Please check back later

Features, Ease of use, Simplicity and Comprehensive customer service management ...Read more - chetan N shah Feb 21, 2025

Very easy to use and our team is completely dependent on this application, for c...Read more - Shreyas Feb 18, 2025

Cons

Not Available

Currently no cons are available. Please check back later

Non-Borwser based - chetan N shah Feb 21, 2025

Not Found any cons, we are satisfied with the product - Shreyas Feb 18, 2025

Reviews

Verified customer reviews

Rating

Rahbar Hashmi Jan 02, 2025

Rating

ganesh guptha Dec 27, 2024

Excellent product

chetan N shah Feb 21, 2025

user friendly , pocket friendly ,

Shreyas Feb 18, 2025

See all Support CRM reviews

Best Use for

Business Size:

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Business Type:

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers
Individual

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers
Individual

Industries:

All Industries

All Industries

Features

Product features

Ticketing System
Live Chat
Knowledge Base
Email Support
Phone Support
Self Service Portal
Integrations

Quotation Management
Contract Management
Receivable Management
Complaint Management
Inventory Management
Payroll Management
Mobile Application
Attendance Management
Billing & Invoicing

Gallery

All Videos & Images

See all (3)

See all (6)

Specifications

Deployment

Web based
On Premises

Web based
On Premises

Device Supported

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Supported Platforms

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Languages support

English

English

Compliance Regulations:

COPPA
HIPAA
CCPA
CPRA
ECPA

COPPA
HIPAA
CCPA
CPRA
ECPA

Alternatives

Top Alternative Products

Freshdesk

Spinso ServiceDesk

Zoho Desk

Zendesk

See all Gorgias alternatives

Freshdesk

Spinso ServiceDesk

Zoho Desk

Zendesk

See all Support CRM alternatives

Gorgias vs Support CRM Comparison FAQs

Software questions,
answered

While Gorgias offers customized features, Support CRM has diverse modules. Select between Gorgias or Support CRM as per your business needs.

Both these products offer similar features but with a different approach. While Gorgias emphasizes on user experiences, Support CRM focuses on functionalities.

It all depends on the functionalities that you prefer. While Gorgias offers add-ons along with essential features, Support CRM emphasizes on customization.

No, the difference between Gorgias and Support CRM lies in terms of features and functionalities. While Gorgias can be customized as per the user’s needs, Support CRM addresses the diverse audience.

It depends upon your business requirement. Both Gorgias and Support CRM provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Gorgias is customizable, Gorgias offers comprehensive modules.

A Quick Comparison Between Gorgias vs Support CRM

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

Comparison of Gorgias vs Support CRM In terms of Features
Comparison Between Gorgias and Support CRM In terms of Deployment Type
Gorgias or Support CRM: Which Is Ideal for Your Industry
Which Is Better? - Gorgias or Support CRM

Comparison of Gorgias vs Support CRM In terms of Features

Gorgias includes features like Ticketing System, Live Chat, Knowledge Base and Email Support. Support CRM is known for functionalities like Quotation Management, Contract Management, Receivable Management and Complaint Management. When you compare Gorgias vs Support CRM, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Gorgias and Support CRM In terms of Deployment Type

While Gorgias supports Web Based deployment; Support CRM is suitable for Web Based deployment. While selecting between Gorgias and Support CRM, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Gorgias or Support CRM: Which Is Ideal for Your Industry

Gorgias is ideal for industries like All Industries. For All Industries, Support CRM is a better choice. If you are confused between Gorgias or Support CRM, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Gorgias or Support CRM

Gorgias and Support CRM can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Gorgias and Support CRM during demo to decide which one is best for your business.

Author: Techjockey Team

Gorgias VS Support CRM

We provide the best software solution for your business needs

Gorgias vs Support CRM Comparison FAQs

Is Gorgias better than Support CRM?

Are Gorgias and Support CRM same?

Which is better Gorgias or Support CRM?

Is Gorgias the same as Support CRM?

Can Gorgias replace Support CRM?

What is the difference between Gorgias and Support CRM?

A Quick Comparison Between Gorgias vs Support CRM

Comparison of Gorgias vs Support CRM In terms of Features

Comparison Between Gorgias and Support CRM In terms of Deployment Type

Gorgias or Support CRM: Which Is Ideal for Your Industry

Which Is Better? - Gorgias or Support CRM

Gorgias VS Support CRM

We provide the best software solution for your business needs

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Gorgias vs Support CRM Comparison FAQs

Is Gorgias better than Support CRM?

Are Gorgias and Support CRM same?

Which is better Gorgias or Support CRM?

Is Gorgias the same as Support CRM?

Can Gorgias replace Support CRM?

What is the difference between Gorgias and Support CRM?

A Quick Comparison Between Gorgias vs Support CRM

Comparison of Gorgias vs Support CRM In terms of Features

Comparison Between Gorgias and Support CRM In terms of Deployment Type

Gorgias or Support CRM: Which Is Ideal for Your Industry

Which Is Better? - Gorgias or Support CRM

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