Helprace VS Zendesk

Let’s have a side-by-side comparison of Helprace vs Zendesk to find out which one is better. This software comparison between Helprace and Zendesk is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Helprace or Zendesk fits your business.

Comparison

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Helprace

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Zendesk

4.5

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Pricing

Price Plans

$ 30

Helpdesk

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$ 25

Support Team

$ 69

Suite Team

$ 149

Suite Professional

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Free Trial
Lifetime Plan

Offers

Available offers & discounts

Save upto 18%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Save upto 18%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Ratings

Overall ratings

Not Available

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4.5

3 Ratings & 3 Reviews

Features 4.5

Value for Money 4.8

Ease of Use 5

Customer Support 4

Likelihood to Recommend

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Reviews

Verified customer reviews

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Currently no reviews are available. Please check back later

Overall good ticketing tool for all types bussiness.Monitoring ticket and email migration is fantastic,

Ankit patidar Jun 23, 2023

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Reviews with Video

Not Available

Currently no reviews are available. Please check back later

zendesk? Review | Looking for a powerful customer support platform

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Best Use for

Business Size:

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Business Type:

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers
Individual

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers
Individual

Industries:

All Industries

All Industries

Features

Product features

Ticket Management
Custom Fields
Multilingual Support
Collaboration Tools
User Management
Reporting & Analytics
SLA Management
Custom Branding
Workflow Automation
Feedback Management
Community Portal
Knowledge Base
Email Integration
API Access

Analytics and Reporting
Multilingual Support
Skills Based Routing
SLA Management
Community Forums
Knowledge Base
Workflow Automation
Multi Channel Support
Ticketing System
Mobile apps

Gallery

All Videos & Images

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Specifications

Deployment

Web based
On Premises

Web based
On Premises

Device Supported

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Supported Platforms

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Languages support

English

English

Compliance Regulations:

COPPA
HIPAA
CCPA
CPRA
ECPA

COPPA
HIPAA
CCPA
CPRA
ECPA

Question and Answers

Product related question and answers

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How to create a ticket in Zendesk?

Steps to Create a Ticket in Zendesk Log into Zendesk – Open your Zendesk... Read more

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Alternatives

Top Alternative Products

Freshdesk

Support CRM

TxHelpDesk

Nuevadesk

See all Helprace alternatives

Freshdesk

Support CRM

Nuevadesk

Spinso ServiceDesk

See all Zendesk alternatives

Helprace vs Zendesk Comparison FAQs

Software questions,
answered

While Helprace offers customized features, Zendesk has diverse modules. Select between Helprace or Zendesk as per your business needs.

Both these products offer similar features but with a different approach. While Helprace emphasizes on user experiences, Zendesk focuses on functionalities.

It all depends on the functionalities that you prefer. While Helprace offers add-ons along with essential features, Zendesk emphasizes on customization.

No, the difference between Helprace and Zendesk lies in terms of features and functionalities. While Helprace can be customized as per the user’s needs, Zendesk addresses the diverse audience.

It depends upon your business requirement. Both Helprace and Zendesk provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Helprace is customizable, Helprace offers comprehensive modules.

A Quick Comparison Between Helprace vs Zendesk

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

Comparison of Helprace vs Zendesk In terms of Features
Comparison Between Helprace and Zendesk In terms of Deployment Type
Helprace or Zendesk: Which Is Ideal for Your Industry
Which Is Better? - Helprace or Zendesk

Comparison of Helprace vs Zendesk In terms of Features

Helprace includes features like Ticket Management, Custom Fields, Multilingual Support and Collaboration Tools. Zendesk is known for functionalities like Analytics and Reporting, Multilingual Support, Call Routing and SLA Management. When you compare Helprace vs Zendesk, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Helprace and Zendesk In terms of Deployment Type

While Helprace supports Web Based deployment; Zendesk is suitable for Web Based deployment. While selecting between Helprace and Zendesk, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Helprace or Zendesk: Which Is Ideal for Your Industry

Helprace is ideal for industries like All Industries. For All Industries, Zendesk is a better choice. If you are confused between Helprace or Zendesk, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Helprace or Zendesk

Helprace and Zendesk can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Helprace and Zendesk during demo to decide which one is best for your business.

Author: Techjockey Team

Helprace VS Zendesk

We provide the best software solution for your business needs

Helprace vs Zendesk Comparison FAQs

Is Helprace better than Zendesk?

Are Helprace and Zendesk same?

Which is better Helprace or Zendesk?

Is Helprace the same as Zendesk?

Can Helprace replace Zendesk?

What is the difference between Helprace and Zendesk?

A Quick Comparison Between Helprace vs Zendesk

Comparison of Helprace vs Zendesk In terms of Features

Comparison Between Helprace and Zendesk In terms of Deployment Type

Helprace or Zendesk: Which Is Ideal for Your Industry

Which Is Better? - Helprace or Zendesk

Helprace VS Zendesk

We provide the best software solution for your business needs

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Helprace vs Zendesk Comparison FAQs

Is Helprace better than Zendesk?

Are Helprace and Zendesk same?

Which is better Helprace or Zendesk?

Is Helprace the same as Zendesk?

Can Helprace replace Zendesk?

What is the difference between Helprace and Zendesk?

A Quick Comparison Between Helprace vs Zendesk

Comparison of Helprace vs Zendesk In terms of Features

Comparison Between Helprace and Zendesk In terms of Deployment Type

Helprace or Zendesk: Which Is Ideal for Your Industry

Which Is Better? - Helprace or Zendesk

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