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  4. ManageEngine ServiceDesk Plus VS Zoho Analytics

ManageEngine ServiceDesk Plus VS Zoho Analytics

Let’s have a side-by-side comparison of ManageEngine ServiceDesk Plus vs Zoho Analytics to find out which one is better. This software comparison between ManageEngine ServiceDesk Plus and Zoho Analytics is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether ManageEngine ServiceDesk Plus or Zoho Analytics fits your business.

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ManageEngine ServiceDesk Plus
ManageEngine ServiceDesk Plus

5

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Zoho Analytics
Zoho Analytics

3.6

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ManageEngine ServiceDesk Plus
ManageEngine ServiceDesk Plus

5

Get Free Demo
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Zoho Analytics
Zoho Analytics

3.6

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  • Pricing

  • Ratings

  • Reviews

  • Features

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  • Rating & Review
  • Platforms
  • Recommended
  • img 1 Ratings & 1 Reviews
  • icon_ubuntu icon_desktop icon_mac icon_linux
  • img 4 Ratings & 2 Reviews
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Pricing

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Price Plans

Price on Request

Get customise plan according to your business requirement

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₹ 1200

BASIC

₹ 2400

STANDARD

₹ 5200

PREMIUM

+ 1 more plans img

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  • Lifetime Plan
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Offers

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Available offers & discounts

img Save upto 28%, Get GST Invoice on your business purchase

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Ratings

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Overall ratings

5

1 Ratings & 1 Reviews

100% Likelihood to Recommend

See all ManageEngine ServiceDesk Plus reviews

3.6

4 Ratings & 2 Reviews

85% Likelihood to Recommend

See all Zoho Analytics reviews

Pros & Cons

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Pros

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Jaclyn was very helpful and steered me to a software company that fit our needs ...Read more - nidhi Sep 14, 2016

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This is why anonymity is important. It's also why basically every piece of softw...Read more - SYED ASGAR ALI Sep 26, 2016

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Amazing resource. Stumbled on them by accident and glad I did. Erick was fantast...Read more - Vishal Seth Sep 19, 2016

Cons

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N/A - nidhi Sep 14, 2016

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N/A - SYED ASGAR ALI Sep 26, 2016

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N/A - Vishal Seth Sep 19, 2016

Reviews

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Verified customer reviews

these folks are great

nidhi Sep 14, 2016

See all ManageEngine ServiceDesk Plus reviews

David Aug 20, 2018

Praveen Aug 20, 2018

See all Zoho Analytics reviews

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Individual
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Individual

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Incident Management
  • checked Scheduled Reports
  • checked Custom Ticket Templates
  • checked Two-Factor Authentication (2FA)
  • checked SLA Management
  • checked Contract Management
  • checked Sandbox / Test Environments
  • checked Kanban Boards
  • checked Custom Workflows
  • checked Alerts & Notifications
  • checked Knowledge Base
  • checked Self Service Portal
  • checked Release Management
  • checked Change Management
  • checked Problem Management
  • checked Asset Management
  • checked Multi-Language Support
  • checked Database Management
  • checked Performance Analytics
  • checked Phone/ Chat Support
  • checked Admin Module
  • checked Groups
  • checked Alerts & Notifications
  • checked Feedback
  • checked Mobile Support
  • checked Unified Workspace
  • checked Reports
  • checked Dashboards
  • checked API Based
  • checked Live Chat
  • checked Performance Management
  • checked Email Management
  • checked Collaboration
  • checked Data Recovery
  • checked CRM
  • checked Backup

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Compliance Regulations:

  • img COPPA
  • img HIPAA
  • img CCPA
  • img CPRA
  • img ECPA
  • img COPPA
  • img HIPAA
  • img CCPA
  • img CPRA
  • img ECPA

Question and Answers

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Product related question and answers

Still got Question in Mind?

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How to create a dashboard in Zoho Analytics? img

Steps to Create a Dashboard in Zoho Analytics Access Your Workspace – Op... Read more

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Alternatives

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Top Alternative Products

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HCL SX

Freshservice

Freshservice

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BMC Helix ITSM

ServiceNow

ServiceNow

See all ManageEngine ServiceDesk Plus alternatives img
ManageEngine Analytics Plus

ManageEngine Analytics Plus

Meltwater

Meltwater

Google Analytics

Google Analytics

HEAVY AI

HEAVY AI

See all Zoho Analytics alternatives img

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ManageEngine ServiceDesk Plus vs Zoho Analytics Comparison FAQs

Software questions,
answered

While ManageEngine ServiceDesk Plus offers customized features, Zoho Analytics has diverse modules. Select between ManageEngine ServiceDesk Plus or Zoho Analytics as per your business needs.

Both these products offer similar features but with a different approach. While ManageEngine ServiceDesk Plus emphasizes on user experiences, Zoho Analytics focuses on functionalities.

It all depends on the functionalities that you prefer. While ManageEngine ServiceDesk Plus offers add-ons along with essential features, Zoho Analytics emphasizes on customization.

No, the difference between ManageEngine ServiceDesk Plus and Zoho Analytics lies in terms of features and functionalities. While ManageEngine ServiceDesk Plus can be customized as per the user’s needs, Zoho Analytics addresses the diverse audience.

It depends upon your business requirement. Both ManageEngine ServiceDesk Plus and Zoho Analytics provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While ManageEngine ServiceDesk Plus is customizable, ManageEngine ServiceDesk Plus offers comprehensive modules.

A Quick Comparison Between ManageEngine ServiceDesk Plus vs Zoho Analytics

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of ManageEngine ServiceDesk Plus vs Zoho Analytics In terms of Features
  • Comparison Between ManageEngine ServiceDesk Plus and Zoho Analytics In terms of Deployment Type
  • ManageEngine ServiceDesk Plus or Zoho Analytics: Which Is Ideal for Your Industry
  • Which Is Better? - ManageEngine ServiceDesk Plus or Zoho Analytics

Comparison of ManageEngine ServiceDesk Plus vs Zoho Analytics In terms of Features

ManageEngine ServiceDesk Plus includes features like Incident Management, Scheduled Reports, Templates and Two-Factor Authentication (2FA). Zoho Analytics is known for functionalities like Database Management, Performance Analytics, Phone/ Chat Support and Admin Module. When you compare ManageEngine ServiceDesk Plus vs Zoho Analytics, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between ManageEngine ServiceDesk Plus and Zoho Analytics In terms of Deployment Type

While ManageEngine ServiceDesk Plus supports Web Based and On Premises deployment; Zoho Analytics is suitable for Web Based and On Premises deployment. While selecting between ManageEngine ServiceDesk Plus and Zoho Analytics, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

ManageEngine ServiceDesk Plus or Zoho Analytics: Which Is Ideal for Your Industry

ManageEngine ServiceDesk Plus is ideal for industries like All Industries. For All Industries, Zoho Analytics is a better choice. If you are confused between ManageEngine ServiceDesk Plus or Zoho Analytics, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - ManageEngine ServiceDesk Plus or Zoho Analytics

ManageEngine ServiceDesk Plus and Zoho Analytics can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare ManageEngine ServiceDesk Plus and Zoho Analytics during demo to decide which one is best for your business.

Author: Techjockey Team

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