Oracle Customer Experience VS Birdeye

Let’s have a side-by-side comparison of Oracle Customer Experience vs Birdeye to find out which one is better. This software comparison between Oracle Customer Experience and Birdeye is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Oracle Customer Experience or Birdeye fits your business.

Comparison

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Oracle Customer Experience

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Birdeye

4.4

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Pricing

Price Plans

Price on Request

Get customise plan according to your business requirement

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Price on Request

Get customise plan according to your business requirement

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Lifetime Plan

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Offers

Available offers & discounts

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Ratings

Overall ratings

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4.4

13 Ratings & 13 Reviews

Features 4.3

Value for Money 4.4

Ease of Use 4.4

Customer Support 4.7

Likelihood to Recommend

See all Birdeye reviews

Pros & Cons

Pros

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AI responses and sentiment analysis are standout features. - RS Game Aug 10, 2025

Reputational improvements and increased customer engagement. - Global shopaholics Jul 31, 2025

Cons

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Third-party integration issues like Yelp or POS syncs can disrupt data flow. - RS Game Aug 10, 2025

Auto-renewal and cancellation processes were difficult. - Global shopaholics Jul 31, 2025

Reviews

Verified customer reviews

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Great AI Features, but Watch for Integration Glitches

RS Game Aug 10, 2025

Great Results but Beware of Auto-Renewals

Global shopaholics Jul 31, 2025

See all Birdeye reviews

Reviews with Video

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Currently no reviews are available. Please check back later

Restaurant Reviews & Ratings Software | Birdeye Customer Experience Management

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Best Use for

Business Size:

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Business Type:

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers
Individual

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers
Individual

Industries:

All Industries

All Industries

Features

Product features

Customer Data Platform
Content Management
Consent Management
Customer Analytics
Field Service Management
Knowledge Management
Service Request Management
Account Based Marketing
Incentive Compensation
Commerce Management
Partner Relationship Management
Subscription Management
Sales Forecasting
Account Management
Lead Management
Campaign Management
Journey Orchestration
Data Integration

Dashboards
Surveys
Ticketing
Listing Management
Referral Analytics
Social Sharing
Sentiment Analysis
Response Management
Campaign Management
Insights

Gallery

All Videos & Images

See all (3)

Specifications

Deployment

Web based
On Premises

Web based
On Premises

Device Supported

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Supported Platforms

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Languages support

English

English

Compliance Regulations:

COPPA
HIPAA
CCPA
CPRA
ECPA

COPPA
HIPAA
CCPA
CPRA
ECPA

Alternatives

Top Alternative Products

Kapture CX

Feedier

Intouch Insight CX Platform

Coho AI

See all Oracle Customer Experience alternatives

Kapture CX

Feedier

Intouch Insight CX Platform

Coho AI

See all Birdeye alternatives

Oracle Customer Experience vs Birdeye Comparison FAQs

Software questions,
answered

While Oracle Customer Experience offers customized features, Birdeye has diverse modules. Select between Oracle Customer Experience or Birdeye as per your business needs.

Both these products offer similar features but with a different approach. While Oracle Customer Experience emphasizes on user experiences, Birdeye focuses on functionalities.

It all depends on the functionalities that you prefer. While Oracle Customer Experience offers add-ons along with essential features, Birdeye emphasizes on customization.

No, the difference between Oracle Customer Experience and Birdeye lies in terms of features and functionalities. While Oracle Customer Experience can be customized as per the user’s needs, Birdeye addresses the diverse audience.

It depends upon your business requirement. Both Oracle Customer Experience and Birdeye provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Oracle Customer Experience is customizable, Oracle Customer Experience offers comprehensive modules.

A Quick Comparison Between Oracle Customer Experience vs Birdeye

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

Comparison of Oracle Customer Experience vs Birdeye In terms of Features
Comparison Between Oracle Customer Experience and Birdeye In terms of Deployment Type
Oracle Customer Experience or Birdeye: Which Is Ideal for Your Industry
Which Is Better? - Oracle Customer Experience or Birdeye

Comparison of Oracle Customer Experience vs Birdeye In terms of Features

Oracle Customer Experience includes features like Customer Data Platform, Content Management, Consent Management and Customer Management. Birdeye is known for functionalities like Dashboards, Surveys, Ticketing and Listing Management. When you compare Oracle Customer Experience vs Birdeye, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Oracle Customer Experience and Birdeye In terms of Deployment Type

While Oracle Customer Experience supports Web Based deployment; Birdeye is suitable for Web Based deployment. While selecting between Oracle Customer Experience and Birdeye, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Oracle Customer Experience or Birdeye: Which Is Ideal for Your Industry

Oracle Customer Experience is ideal for industries like All Industries. For All Industries, Birdeye is a better choice. If you are confused between Oracle Customer Experience or Birdeye, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Oracle Customer Experience or Birdeye

Oracle Customer Experience and Birdeye can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Oracle Customer Experience and Birdeye during demo to decide which one is best for your business.

Author: Techjockey Team

Oracle Customer Experience VS Birdeye

We provide the best software solution for your business needs

Oracle Customer Experience vs Birdeye Comparison FAQs

Is Oracle Customer Experience better than Birdeye?

Are Oracle Customer Experience and Birdeye same?

Which is better Oracle Customer Experience or Birdeye?

Is Oracle Customer Experience the same as Birdeye?

Can Oracle Customer Experience replace Birdeye?

What is the difference between Oracle Customer Experience and Birdeye?

A Quick Comparison Between Oracle Customer Experience vs Birdeye

Comparison of Oracle Customer Experience vs Birdeye In terms of Features

Comparison Between Oracle Customer Experience and Birdeye In terms of Deployment Type

Oracle Customer Experience or Birdeye: Which Is Ideal for Your Industry

Which Is Better? - Oracle Customer Experience or Birdeye

Oracle Customer Experience VS Birdeye

We provide the best software solution for your business needs

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Oracle Customer Experience vs Birdeye Comparison FAQs

Is Oracle Customer Experience better than Birdeye?

Are Oracle Customer Experience and Birdeye same?

Which is better Oracle Customer Experience or Birdeye?

Is Oracle Customer Experience the same as Birdeye?

Can Oracle Customer Experience replace Birdeye?

What is the difference between Oracle Customer Experience and Birdeye?

A Quick Comparison Between Oracle Customer Experience vs Birdeye

Comparison of Oracle Customer Experience vs Birdeye In terms of Features

Comparison Between Oracle Customer Experience and Birdeye In terms of Deployment Type

Oracle Customer Experience or Birdeye: Which Is Ideal for Your Industry

Which Is Better? - Oracle Customer Experience or Birdeye

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