smg360 VS LivePerson

Let’s have a side-by-side comparison of smg360 vs LivePerson to find out which one is better. This software comparison between smg360 and LivePerson is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether smg360 or LivePerson fits your business.

Comparison

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smg360

4.0

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LivePerson

4.1

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Pricing

Price Plans

Price on Request

Get customise plan according to your business requirement

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Price on Request

Get customise plan according to your business requirement

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Lifetime Plan

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Offers

Available offers & discounts

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Ratings

Overall ratings

4.0

5 Ratings & 0 Reviews

Features 4

Value for Money 4.2

Ease of Use 4.3

Customer Support 3.7

Likelihood to Recommend

4.1

4 Ratings & 0 Reviews

Features 4

Value for Money 4.3

Ease of Use 4.3

Customer Support 3.7

Likelihood to Recommend

Reviews

Verified customer reviews

Rating

Anugoju Nagababu Jan 03, 2025

Rating

Kartik Thakore Nov 09, 2024

Rating

Shahid Muhammed Dec 19, 2024

Rating

Munendra Bharti Nov 30, 2024

Best Use for

Business Size:

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Business Type:

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Industries:

All Industries

All Industries

Features

Product features

Role-based reporting
AI-native text analytics
Online reputation management
Employee action planning
Journey analytics
DIY survey designer
Data Management
Case Management
Predictive Analytics

Automate Conversations
Bot Management
Artificial Intelligence
Automation of Routine Tasks
Sentiment Analysis
Intelligent Routing
Customizable and Flexible
Conversational Analytics

Specifications

Deployment

Web based
On Premises

Web based
On Premises

Device Supported

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Supported Platforms

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Languages support

English
日本人

English

Alternatives

Top Alternative Products

Kapture CX

Feedier

Intouch Insight CX Platform

Coho AI

See all smg360 alternatives

Kapture CX

Feedier

Intouch Insight CX Platform

Coho AI

See all LivePerson alternatives

smg360 vs LivePerson Comparison FAQs

Software questions,
answered

While smg360 offers customized features, LivePerson has diverse modules. Select between smg360 or LivePerson as per your business needs.

Both these products offer similar features but with a different approach. While smg360 emphasizes on user experiences, LivePerson focuses on functionalities.

It all depends on the functionalities that you prefer. While smg360 offers add-ons along with essential features, LivePerson emphasizes on customization.

No, the difference between smg360 and LivePerson lies in terms of features and functionalities. While smg360 can be customized as per the user’s needs, LivePerson addresses the diverse audience.

It depends upon your business requirement. Both smg360 and LivePerson provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While smg360 is customizable, smg360 offers comprehensive modules.

A Quick Comparison Between smg360 vs LivePerson

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

Comparison of smg360 vs LivePerson In terms of Features
Comparison Between smg360 and LivePerson In terms of Deployment Type
smg360 or LivePerson: Which Is Ideal for Your Industry
Which Is Better? - smg360 or LivePerson

Comparison of smg360 vs LivePerson In terms of Features

smg360 includes features like Intuitive, accessible, role-based tools, Full Text Search, Online/Offline Mode and ACH Check Transactions. LivePerson is known for functionalities like Automate Conversations, Bot Management, Artificial Intelligence and Task Management. When you compare smg360 vs LivePerson, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between smg360 and LivePerson In terms of Deployment Type

While smg360 supports Web Based deployment; LivePerson is suitable for Web Based deployment. While selecting between smg360 and LivePerson, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

smg360 or LivePerson: Which Is Ideal for Your Industry

smg360 is ideal for industries like All Industries. For All Industries, LivePerson is a better choice. If you are confused between smg360 or LivePerson, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - smg360 or LivePerson

smg360 and LivePerson can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare smg360 and LivePerson during demo to decide which one is best for your business.

Author: Techjockey Team

smg360 VS LivePerson

We provide the best software solution for your business needs

smg360 vs LivePerson Comparison FAQs

Is smg360 better than LivePerson?

Are smg360 and LivePerson same?

Which is better smg360 or LivePerson?

Is smg360 the same as LivePerson?

Can smg360 replace LivePerson?

What is the difference between smg360 and LivePerson?

A Quick Comparison Between smg360 vs LivePerson

Comparison of smg360 vs LivePerson In terms of Features

Comparison Between smg360 and LivePerson In terms of Deployment Type

smg360 or LivePerson: Which Is Ideal for Your Industry

Which Is Better? - smg360 or LivePerson

smg360 VS LivePerson

We provide the best software solution for your business needs

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smg360 vs LivePerson Comparison FAQs

Is smg360 better than LivePerson?

Are smg360 and LivePerson same?

Which is better smg360 or LivePerson?

Is smg360 the same as LivePerson?

Can smg360 replace LivePerson?

What is the difference between smg360 and LivePerson?

A Quick Comparison Between smg360 vs LivePerson

Comparison of smg360 vs LivePerson In terms of Features

Comparison Between smg360 and LivePerson In terms of Deployment Type

smg360 or LivePerson: Which Is Ideal for Your Industry

Which Is Better? - smg360 or LivePerson

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