SolarWinds Web Help Desk

Help Desk Software

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Help Desk Software

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Starting from

₹ 1062 /Month

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All industries

All industries

Ticket Management
Asset Management
Self Service Portal
Ticket / Issue Tracking
Integration

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Ticket Management
Alerts & Notifications
CRM integration
Mobility
Self-Service System

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Overall

4.8(2)

Features

4.8

Ease of Use

4.9

Value for Money

4.7

Customer Support

4.7

Likelihood to Recommend

76%

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Pros

“I ordered a software from Techjockey. I expected it to come in the form of a CD to download. In fact, having queried this, I received a phone call explaining that I would simply have to download a code. Well I did and the downloading process was totally idiot proof. The customer service is excellent and I would recommend Techjockey to anyone.”

Posted - Aug 07, 2018

Cons

“N/A”

Posted - Aug 07, 2018

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Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

A Quick Comparison Between SolarWinds Web Help Desk and Zoho Desk

Let’s have a detailed comparison of SolarWinds Web Help Desk vs Zoho Desk to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether SolarWinds Web Help Desk or Zoho Desk fits your business.

Comparison of SolarWinds Web Help Desk vs Zoho Desk In terms of Features

SolarWinds Web Help Desk includes features like Ticket Management, Asset Management, Self Service Portal and Ticket / Issue Tracking. Zoho Desk is known for functionalities like Ticket Management, Alerts & Notifications, CRM integration and Mobility. When you compare SolarWinds Web Help Desk vs Zoho Desk , look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between SolarWinds Web Help Desk and Zoho Desk In terms of Deployment Type

While SolarWinds Web Help Desk supports Web Based deployment; Zoho Desk is suitable for Web Based deployment. While selecting between SolarWinds Web Help Desk and Zoho Desk , figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

SolarWinds Web Help Desk or Zoho Desk : Which Is Ideal for Your Industry

SolarWinds Web Help Desk is ideal for industries like All Industries. For All Industries, Zoho Desk is a better choice. If you are confused between SolarWinds Web Help Desk or Zoho Desk , you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - SolarWinds Web Help Desk or Zoho Desk

SolarWinds Web Help Desk and Zoho Desk can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare SolarWinds Web Help Desk and Zoho Desk during demo to decide which one is best for your business.

FAQs

Is SolarWinds Web Help Desk better than Zoho Desk ?

While SolarWinds Web Help Desk offers customized features, Zoho Desk has diverse modules. Select between SolarWinds Web Help Desk or Zoho Desk as per your business needs.

Are SolarWinds Web Help Desk and Zoho Desk same?

Both these products offer similar features but with a different approach. While SolarWinds Web Help Desk emphasizes on user experiences, Zoho Desk focuses on functionalities.

Which is better SolarWinds Web Help Desk or Zoho Desk ?

It all depends on the functionalities that you prefer. While SolarWinds Web Help Desk offers add-ons along with essential features, Zoho Desk emphasizes on customization.

Is SolarWinds Web Help Desk the same as Zoho Desk ?

No, the difference between SolarWinds Web Help Desk and Zoho Desk lies in terms of features and functionalities. While SolarWinds Web Help Desk can be customized as per the user’s needs, Zoho Desk addresses the diverse audience.

Can SolarWinds Web Help Desk replace Zoho Desk ?

It depends upon your business requirement. Both SolarWinds Web Help Desk and Zoho Desk provides standard features to cater diverse industry needs.

What is the difference between SolarWinds Web Help Desk and Zoho Desk ?

The difference lies in terms of the user interface and functionalities. While SolarWinds Web Help Desk is customizable, SolarWinds Web Help Desk offers comprehensive modules.