Freshdesk VS SolarWinds Web Help Desk
Let’s have a side-by-side comparison of Freshdesk vs SolarWinds Web Help Desk to find out which one is better. This software comparison between Freshdesk and SolarWinds Web Help Desk is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Freshdesk or SolarWinds Web Help Desk fits your business.
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Price On Request
All
industries
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All
industries
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Ticket Management
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Agent Shifts
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Agent Scripts
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Email Bot
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Auto-Triage
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Ticket Management
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Asset Management
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Self Service Portal
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Ticket / Issue Tracking
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Integration
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Write
a Review
I ordered a software from Techjockey. I expected it to come in the form of a CD to download. In fact, having queried this, I received a phone call explaining that I would simply have to download a code. Well I did and the downloading process was totally idiot proof. The customer service is excellent and I would recommend Techjockey to anyone.
Posted -
Aug 07, 2018
N/A
Posted -
Aug 07, 2018
Deployment
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Web Based
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On Premises
Device Supported
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Desktop
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Mobile
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Tablet
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iPad
Operating System
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Ubuntu
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Windows
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iOS
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Android
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Mac OS
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Windows(Phone)
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Linux
Deployment
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Web Based
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On Premises
Device Supported
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Desktop
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Mobile
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Tablet
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iPad
Operating System
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Ubuntu
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Windows
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iOS
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Android
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Mac OS
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Windows(Phone)
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Linux
A Quick Comparison Between Freshdesk and SolarWinds Web Help Desk
Let’s have a detailed comparison of Freshdesk vs SolarWinds Web Help Desk to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether Freshdesk or SolarWinds Web Help Desk fits your business.
Comparison of Freshdesk vs SolarWinds Web Help Desk In terms of Features
Freshdesk includes features like Ticket Management, Agent Shifts, Agent Scripts and Email Bot. SolarWinds Web Help Desk is known for functionalities like Ticket Management, Asset Management, Self Service Portal and Ticket / Issue Tracking. When you compare Freshdesk vs SolarWinds Web Help Desk, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.
Comparison Between Freshdesk and SolarWinds Web Help Desk In terms of Deployment Type
While Freshdesk supports Web Based deployment; SolarWinds Web Help Desk is suitable for Web Based deployment. While selecting between Freshdesk and SolarWinds Web Help Desk, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.
Freshdesk or SolarWinds Web Help Desk: Which Is Ideal for Your Industry
Freshdesk is ideal for industries like All Industries. For All Industries, SolarWinds Web Help Desk is a better choice. If you are confused between Freshdesk or SolarWinds Web Help Desk, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.
Which Is Better? - Freshdesk or SolarWinds Web Help Desk
Freshdesk and SolarWinds Web Help Desk can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Freshdesk and SolarWinds Web Help Desk during demo to decide which one is best for your business.
FAQs
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