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  4. TSplus Remote Support VS Zendesk Remote Access Software

TSplus Remote Support VS Zendesk Remote Access Software

Let’s have a side-by-side comparison of TSplus Remote Support vs Zendesk Remote Access Software to find out which one is better. This software comparison between TSplus Remote Support and Zendesk Remote Access Software is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether TSplus Remote Support or Zendesk Remote Access Software fits your business.

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TSplus Remote Support
TSplus Remote Support

4.5

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Zendesk Remote Access Software
Zendesk Remote Access Software

4.3

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TSplus Remote Support
TSplus Remote Support

4.5

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Zendesk Remote Access Software
Zendesk Remote Access Software

4.3

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  • img 4 Ratings & 0 Reviews
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  • img 3 Ratings & 0 Reviews
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Pricing

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Price Plans

$ 72

Remote Support (8 USD /Month)

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Offers

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Available offers & discounts

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Ratings

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Overall ratings

4.5

4 Ratings & 0 Reviews

87% Likelihood to Recommend

4.3

3 Ratings & 0 Reviews

90% Likelihood to Recommend

Reviews

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Verified customer reviews

Rating

Bhatia Cloth Feb 22, 2024

Rating

CA AVENUEUAE Investigation Thane Feb 22, 2024

Rating

Scott Garrett Jan 26, 2025

Rating

Jagmohan Joshi Jan 05, 2025

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Individual
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Individual

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Centralized Connection Management
  • checked In-Session Chat
  • checked File Sync & Auto Update
  • checked Direct File Access Permissions
  • checked Remote Command Prompt Access
  • checked Automated System Diagnostics
  • checked System Health Monitoring
  • checked Bulk File Transfer
  • checked Two-Way File Transfer
  • checked Session Recording & Playback
  • checked Blank Screen Mode
  • checked Remote Reboot Options
  • checked Screen Sharing with Control
  • checked User Grouping & Management
  • checked Two-Way Desktop Sharing
  • checked Admin Console
  • checked Error Logs
  • checked User Activity Reports
  • checked Detailed Session Reports
  • checked Remote Wake-on-LAN
  • checked Scheduled Tasks
  • checked Language Localization
  • checked Session Scripting
  • checked Customizable Toolbars
  • checked GDPR/CCPA Compliance
  • checked Dynamic IP Whitelisting
  • checked Real-Time Control Customization
  • checked Session Timeout & Auto-Lock
  • checked HIPAA Compliance
  • checked Access Logs
  • checked User Access Management
  • checked Remote printing
  • checked Multi-Factor Authentication (MFA)
  • checked Customizable Dashboards
  • checked Patch Management
  • checked Device Management
  • checked API Integration
  • checked Customizable Branding
  • checked Audit Logs
  • checked End-to-End Encryption
  • checked Multi Session Support
  • checked Unattended Access
  • checked Queue & Schedule Sessions
  • checked Session Handover
  • checked Multi-Monitor Navigation
  • checked Clipboard Syncing
  • checked Persistent Session
  • checked Multi-Window Control
  • checked Mobile Access Support
  • checked Browser-Based Access
  • checked Cross-Platform Compatibility
  • checked Role-Based Access Control (RBAC)
  • checked Task Automation 
  • checked Performance Metrics
  • checked Ticket Management
  • checked Help Desk Management
  • checked Customer Support
  • checked Self Service Portal
  • checked Live Chat
  • checked Surveys & Feedback

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Compliance Regulations:

  • img COPPA
  • img HIPAA
  • img CCPA
  • img CPRA
  • img ECPA
  • img COPPA
  • img HIPAA
  • img CCPA
  • img CPRA
  • img ECPA

Alternatives

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Top Alternative Products

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AnyDesk

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RustDesk

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LogMeIn Rescue (GoTo)

LogMeIn Rescue (GoTo)

EV Reach

EV Reach

HelpWire

HelpWire

FixMe IT

FixMe IT

See all Zendesk Remote Access Software alternatives img

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TSplus Remote Support vs Zendesk Remote Access Software Comparison FAQs

Software questions,
answered

While TSplus Remote Support offers customized features, Zendesk Remote Access Software has diverse modules. Select between TSplus Remote Support or Zendesk Remote Access Software as per your business needs.

Both these products offer similar features but with a different approach. While TSplus Remote Support emphasizes on user experiences, Zendesk Remote Access Software focuses on functionalities.

It all depends on the functionalities that you prefer. While TSplus Remote Support offers add-ons along with essential features, Zendesk Remote Access Software emphasizes on customization.

No, the difference between TSplus Remote Support and Zendesk Remote Access Software lies in terms of features and functionalities. While TSplus Remote Support can be customized as per the user’s needs, Zendesk Remote Access Software addresses the diverse audience.

It depends upon your business requirement. Both TSplus Remote Support and Zendesk Remote Access Software provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While TSplus Remote Support is customizable, TSplus Remote Support offers comprehensive modules.

A Quick Comparison Between TSplus Remote Support vs Zendesk Remote Access Software

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of TSplus Remote Support vs Zendesk Remote Access Software In terms of Features
  • Comparison Between TSplus Remote Support and Zendesk Remote Access Software In terms of Deployment Type
  • TSplus Remote Support or Zendesk Remote Access Software: Which Is Ideal for Your Industry
  • Which Is Better? - TSplus Remote Support or Zendesk Remote Access Software

Comparison of TSplus Remote Support vs Zendesk Remote Access Software In terms of Features

TSplus Remote Support includes features like Centralized Connection Management, In-Session Chat, File Sync & Auto Update and Direct File Access Permissions. Zendesk Remote Access Software is known for functionalities like Ticket Management, Help Desk Management, Customer Support and Self Service Portal. When you compare TSplus Remote Support vs Zendesk Remote Access Software, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between TSplus Remote Support and Zendesk Remote Access Software In terms of Deployment Type

While TSplus Remote Support supports Web Based and On Premises deployment; Zendesk Remote Access Software is suitable for Web Based deployment. While selecting between TSplus Remote Support and Zendesk Remote Access Software, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

TSplus Remote Support or Zendesk Remote Access Software: Which Is Ideal for Your Industry

TSplus Remote Support is ideal for industries like All Industries. For All Industries, Zendesk Remote Access Software is a better choice. If you are confused between TSplus Remote Support or Zendesk Remote Access Software, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - TSplus Remote Support or Zendesk Remote Access Software

TSplus Remote Support and Zendesk Remote Access Software can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare TSplus Remote Support and Zendesk Remote Access Software during demo to decide which one is best for your business.

Author: Techjockey Team

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