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  3. Zendesk VS Planplus Online

Zendesk VS Planplus Online

Let’s have a side-by-side comparison of Zendesk vs Planplus Online to find out which one is better. This software comparison between Zendesk and Planplus Online is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Zendesk or Planplus Online fits your business.

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Zendesk
Zendesk

4.5

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Planplus Online
Planplus Online

4.4

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Zendesk
Zendesk

4.5

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Planplus Online
Planplus Online

4.4

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  • Ratings

  • Reviews

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  • Recommended
  • img 3 Ratings & 3 Reviews
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  • img 4 Ratings & 0 Reviews
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Pricing

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Price Plans

$ 25

Support Team

$ 69

Suite Team

$ 149

Suite Professional

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  • Lifetime Plan
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Offers

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Available offers & discounts

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Ratings

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Overall ratings

4.5

3 Ratings & 3 Reviews

86% Likelihood to Recommend

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4.4

4 Ratings & 0 Reviews

100% Likelihood to Recommend

Pros & Cons

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Pros

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The platform is easy to access ,and provides agent monitoring with a smooth UI. ...Read more - Ankit patidar Jun 23, 2023

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Reviews

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Verified customer reviews

Overall good ticketing tool for all types bussiness.Monitoring ticket and email migration is fantastic,

Ankit patidar Jun 23, 2023

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Rating

Raje Jain Jan 31, 2025

Rating

shaurya jethva Dec 04, 2024

Reviews with Video

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Zendesk Reviews: Zendesk Services, Zendesk Pricing, Zendesk Pros And Cons
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Zendesk Review

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Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Analytics and Reporting
  • checked Multilingual Support
  • checked Skills Based Routing
  • checked SLA Management
  • checked Community Forums
  • checked Knowledge Base
  • checked Workflow Automation
  • checked Multi Channel Support
  • checked Ticketing System
  • checked Mobile apps
  • checked All in one Organization
  • checked Daily Notes
  • checked Stay Motivated
  • checked Calendar
  • checked Goal Management
  • checked Contact Management
  • checked Planning Feature
  • checked Task Management
  • checked Mobile App
  • checked Task Delegation

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

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Top Alternative Products

Freshdesk

Freshdesk

Support CRM

Support CRM

Zoho Desk

Zoho Desk

Spinso ServiceDesk

Spinso ServiceDesk

See all Zendesk alternatives img
Microsoft 365 for Business

Microsoft 365 for Business

InboxPro

InboxPro

Office 365 E3

Office 365 E3

HIS Production Management

HIS Production Management

See all Planplus Online alternatives img

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Zendesk vs Planplus Online Comparison FAQs

Software questions,
answered

While Zendesk offers customized features, Planplus Online has diverse modules. Select between Zendesk or Planplus Online as per your business needs.

Both these products offer similar features but with a different approach. While Zendesk emphasizes on user experiences, Planplus Online focuses on functionalities.

It all depends on the functionalities that you prefer. While Zendesk offers add-ons along with essential features, Planplus Online emphasizes on customization.

No, the difference between Zendesk and Planplus Online lies in terms of features and functionalities. While Zendesk can be customized as per the user’s needs, Planplus Online addresses the diverse audience.

It depends upon your business requirement. Both Zendesk and Planplus Online provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Zendesk is customizable, Zendesk offers comprehensive modules.

A Quick Comparison Between Zendesk vs Planplus Online

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Zendesk vs Planplus Online In terms of Features
  • Comparison Between Zendesk and Planplus Online In terms of Deployment Type
  • Zendesk or Planplus Online: Which Is Ideal for Your Industry
  • Which Is Better? - Zendesk or Planplus Online

Comparison of Zendesk vs Planplus Online In terms of Features

Zendesk includes features like Analytics and Reporting, Multilingual Support, Call Routing and SLA Management. Planplus Online is known for functionalities like All in one Organization, Daily Notes, Stay Motivated and Calendar. When you compare Zendesk vs Planplus Online, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Zendesk and Planplus Online In terms of Deployment Type

While Zendesk supports Web Based deployment; Planplus Online is suitable for Web Based deployment. While selecting between Zendesk and Planplus Online, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Zendesk or Planplus Online: Which Is Ideal for Your Industry

Zendesk is ideal for industries like All Industries. For All Industries, Planplus Online is a better choice. If you are confused between Zendesk or Planplus Online, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Zendesk or Planplus Online

Zendesk and Planplus Online can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Zendesk and Planplus Online during demo to decide which one is best for your business.

Author: Techjockey Team

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