Zendesk VS Realvolve

Let’s have a side-by-side comparison of Zendesk vs Realvolve to find out which one is better. This software comparison between Zendesk and Realvolve is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Zendesk or Realvolve fits your business.

Comparison

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Zendesk

4.5

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Realvolve

4.1

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Pricing

Price Plans

$ 25

Support Team

$ 69

Suite Team

$ 149

Suite Professional

View Details

$ 94

Basic

$ 99

Accelerate

View Details

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Free Trial
Lifetime Plan

Offers

Available offers & discounts

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Ratings

Overall ratings

4.5

3 Ratings & 3 Reviews

Features 4.5

Value for Money 4.8

Ease of Use 5

Customer Support 4

Likelihood to Recommend

See all Zendesk reviews

4.1

3 Ratings & 0 Reviews

Features 4.3

Value for Money 3.8

Ease of Use 4.3

Customer Support 4

Likelihood to Recommend

Reviews

Verified customer reviews

Overall good ticketing tool for all types bussiness.Monitoring ticket and email migration is fantastic,

Ankit patidar Jun 23, 2023

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Rating

Sadhick Alii Nov 18, 2024

Rating

NarayaniMedia Events Jun 24, 2024

Reviews with Video

zendesk? Review | Looking for a powerful customer support platform

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Not Available

Currently no reviews are available. Please check back later

Best Use for

Business Size:

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Business Type:

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers
Individual

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers
Individual

Industries:

All Industries

All Industries

Features

Product features

Analytics and Reporting
Multilingual Support
Skills Based Routing
SLA Management
Community Forums
Knowledge Base
Workflow Automation
Multi Channel Support
Ticketing System
Mobile apps

Appointment Scheduling
Lead Segmentation
Lead Capture
GDPR and CCPA Compliance
Call Tracking and Recording
Bulk Email and SMS
Automated Workflows
Centralized Database
Third Party Integrations
E-Signature Integration
Property Listing Management
Property Matching
Sales Pipeline Management
Referral Management
Backup & Disaster Recovery
Multiple Listing Services (MLS) Integration
Conversion Rate Tracking
Performance Dashboards
Auto Lead Distribution
Automated Follow-Ups
SMS Campaigns
Audit Trails
Role-Based Access Control (RBAC)
Real-Time Updates
Lead Nurturing
Alerts & Notifications
Interaction Tracking
API Integration
Lead Distribution
Lead Scoring
Audit Logs
Client Management
Campaign Management
Document Management
API Access
Lead Qualification
Transaction Tracking
Calendar Integration
Email Campaigns
Internal Communication
Customer History
Commission Tracking
Data Encryption
Task Scheduling
Commission Management

Gallery

All Videos & Images

See all (3)

Specifications

Deployment

Web based
On Premises

Web based
On Premises

Device Supported

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Supported Platforms

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Languages support

English

English

Compliance Regulations:

COPPA
HIPAA
CCPA
CPRA
ECPA

COPPA
HIPAA
CCPA
CPRA
ECPA

Question and Answers

Product related question and answers

How to create a ticket in Zendesk?

Steps to Create a Ticket in Zendesk Log into Zendesk – Open your Zendesk... Read more

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Alternatives

Top Alternative Products

Freshdesk

Support CRM

Spinso ServiceDesk

Zoho Desk

See all Zendesk alternatives

Leadrat CRM

B2BBricks

WorkVEU

eBuildAuto

See all Realvolve alternatives

Zendesk vs Realvolve Comparison FAQs

Software questions,
answered

While Zendesk offers customized features, Realvolve has diverse modules. Select between Zendesk or Realvolve as per your business needs.

Both these products offer similar features but with a different approach. While Zendesk emphasizes on user experiences, Realvolve focuses on functionalities.

It all depends on the functionalities that you prefer. While Zendesk offers add-ons along with essential features, Realvolve emphasizes on customization.

No, the difference between Zendesk and Realvolve lies in terms of features and functionalities. While Zendesk can be customized as per the user’s needs, Realvolve addresses the diverse audience.

It depends upon your business requirement. Both Zendesk and Realvolve provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Zendesk is customizable, Zendesk offers comprehensive modules.

A Quick Comparison Between Zendesk vs Realvolve

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

Comparison of Zendesk vs Realvolve In terms of Features
Comparison Between Zendesk and Realvolve In terms of Deployment Type
Zendesk or Realvolve: Which Is Ideal for Your Industry
Which Is Better? - Zendesk or Realvolve

Comparison of Zendesk vs Realvolve In terms of Features

Zendesk includes features like Analytics and Reporting, Multilingual Support, Call Routing and SLA Management. Realvolve is known for functionalities like Appointment Scheduling, Lead Segmentation, Lead Capture and GDPR and CCPA Compliance. When you compare Zendesk vs Realvolve, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Zendesk and Realvolve In terms of Deployment Type

While Zendesk supports Web Based deployment; Realvolve is suitable for Web Based deployment. While selecting between Zendesk and Realvolve, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Zendesk or Realvolve: Which Is Ideal for Your Industry

Zendesk is ideal for industries like All Industries. For All Industries, Realvolve is a better choice. If you are confused between Zendesk or Realvolve, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Zendesk or Realvolve

Zendesk and Realvolve can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Zendesk and Realvolve during demo to decide which one is best for your business.

Author: Techjockey Team

Zendesk VS Realvolve

We provide the best software solution for your business needs

Zendesk vs Realvolve Comparison FAQs

Is Zendesk better than Realvolve?

Are Zendesk and Realvolve same?

Which is better Zendesk or Realvolve?

Is Zendesk the same as Realvolve?

Can Zendesk replace Realvolve?

What is the difference between Zendesk and Realvolve?

A Quick Comparison Between Zendesk vs Realvolve

Comparison of Zendesk vs Realvolve In terms of Features

Comparison Between Zendesk and Realvolve In terms of Deployment Type

Zendesk or Realvolve: Which Is Ideal for Your Industry

Which Is Better? - Zendesk or Realvolve

Zendesk VS Realvolve

We provide the best software solution for your business needs

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Zendesk vs Realvolve Comparison FAQs

Is Zendesk better than Realvolve?

Are Zendesk and Realvolve same?

Which is better Zendesk or Realvolve?

Is Zendesk the same as Realvolve?

Can Zendesk replace Realvolve?

What is the difference between Zendesk and Realvolve?

A Quick Comparison Between Zendesk vs Realvolve

Comparison of Zendesk vs Realvolve In terms of Features

Comparison Between Zendesk and Realvolve In terms of Deployment Type

Zendesk or Realvolve: Which Is Ideal for Your Industry

Which Is Better? - Zendesk or Realvolve

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