AVOXI Smart Queue

by : AVOXI

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Save upto 28%, Get GST Invoice on your business purchase |
T&C
Users who have registered businesses can buy products from merchants on the platform that meet their needs. However, all purchases made on the Platform must be for personal use. Users are forbidden from using any of the products they buy through the Platform for business, advertising, resale, or further distribution.
- The user will be sent a Tax Invoice ("GST invoice") for the purchase of all such products, which will, among other things, have the following information printed on it:
  
  - The GSTIN submitted by the User in connection with the registered business of the User.
  - The User's specified Entity Name for the User's Registered Business
- Please be aware that not every product qualifies for a GST Invoice. Only specific items sold by participating sellers and bearing the callout "GST Invoice Available" on the Platform's product detail page will be qualified for GST Invoice.
  The following goods and services will not be eligible for GST Invoice:
  
  - if the items come with Value Added Services such as Complete Mobile Protection or Assured Buyback.
  - if an exchange offer is made concurrently with the purchase of the goods
Please be aware that the GST invoice must include the user's GSTIN and the name of the business entity that the user has specified. Users should make sure the information they enter is accurate.

Any request for a correction to the GST Invoice will not be entertained by Techjockey.com or the Seller. Techjockey.com and the Seller are not responsible for any failure on the part of the user, including issues related to information the user has provided.

Please be aware that Techjockey.com is not in any way responsible for the GST Invoice or any associated input tax credit. Please choose the address that is listed as the registered place of business according to the GST authority's data in order to efficiently claim an input tax credit. Please be aware that the provisions of the GST Act and rules must be followed in order to claim an input tax credit.

The delivery and billing addresses must match; additionally, the GST authority will not grant input tax credits if the delivery address and GSTIN on the GST invoice are from different states. Please be aware that if the wrong GST details are given when placing an order, the order will be automatically canceled.
Buy Now & Pay Later, Check offer on payment page.

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AVOXI Smart Queue Software Pricing, Features & Reviews

What is AVOXI Smart Queue?

AVOXI Smart Queue is a cloud-based virtual call center solution. The software is suitable for all business sizes and features a wide variety of smart tools to provide adequate support to the agents and supervisors. The Global VoIP infrastructure of the software offers amazing call quality across the globe, and users get access to virtual numbers from 160+ countries. The advanced smart queue technology used by AVOXI Smart Queue enables its users and their agents to join or leave a queue as per their convenience. They even get to attend multiple call queues at the same time. Further, agents can change their activity status by using the call center agent status of AVOXI Smart Queue.

How can I set up my own Call Queue Software?

Firstly, you need to choose a virtual number. After the number is chosen, AVOXI Smart Queue will send a confirmation email and other login credentials as well.
Secondly, once you are done with your login process you get to customize your routing rules, add a new IVR system menu, set customized greeting texts and voice records and other call management features. Most importantly, you can add alternative payment methods as well.
Thirdly, you will be assisted by an AVOXI expert who will make sure that your system is properly set up and you are getting access to all necessary tools.

Pricing of AVOXI Smart Queue

The pricing of AVOXI Smart Queue is available as per the needs and demands of the customer. If you want to use the services provided by the software, you can request us for a callback.

Compatible Platforms for AVOXI Smart Queue

AVOXI Smart Queue is a cloud-based call center software that can be accessed from any web browser across multiple devices.

What are the benefits of using AVOXI Smart Queue?

Call Recording: With AVOXI Smart Queue, users get to evaluate the performance of their agents by recording the calls attended by them. Admins or supervisors can select any queue that they wish to review and mention a time range as well. Once the recording is complete, it will be shown under the Quality Assurance tab.
Call Barge and Whisper: Supervisors can step into a live call when required. They can also choose to communicate with the agent without announcing themselves in front of the client. Call barge and call whisper tools are useful for improving the agent’s performance.
Customized Call Dispositions: AVOXI Smart Queue allows its users to create their own set of customized dispositions. They can plan out unlimited call outcome labels, designate sublevels and add reasons to them.
Quality Scoring: Admins or supervisors can actively grade the performance of their agents during live calls, identify the areas of improvement, track their performance at regular intervals and leave necessary feedback as well.
Intuitive Reports: AVOXI Smart Queue offers a variety of intuitive reports to its users based on the performance of their agents and other business-related metrics as well. Users get to view the number of calls attended by an agent and their exact duration in an easy to understand graphical form.

AVOXI Smart Queue Pricing & Plans

AVOXI Smart Queue price is available on request

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AVOXI Smart Queue Features

Minimal Capital Investment

By using AVOXI Smart Queue, users do not have to spend much on onsite equipment or hardware installations.

Remote Agent Functionality

The smart queue module of AVOXI Smart Queue enables its users to work from any location of their choice. They only need a laptop

Cost-effective Scalability

AVOXI Smart Queue offers a huge variety of call monitoring features at an effective cost. Most importantly, it offers a scalable

Essential Call Center Features

Users get to monitor live calls, barge in, set up their own customized dispositions, analyse agents’ performance and record

Rapid Deployment

Users do not have to download unnecessary large files or software extensions, as AVOXI Smart Queue is a cloud-based software that

SMS & Email Support

Users can send in reminders to their clients about payment due dates or about changes in service hours via SMS or email.

AVOXI Smart Queue Specifications

Supported Platforms :
Device:
Deployment :
Suitable For :
Business Specific:
Business Size:
Language:

Windows MacOS Linux
Desktop
Web-Based
Contact Center
All Businesses
Small Business, Startups, Medium Business, Enterprises, SMEs, MSMBs
English

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AVOXI Brand Details

Brand Name	AVOXI
Information	AVOXI is a computer software company that specializes in the fields of call center software solutions and international toll-free numbers.
Founded Year	2001
Director/Founders	David Wise
Company Size	1-100 Employees

AVOXI Smart Queue FAQ

Q. What type of call quality management facilities are included within AVOXI Smart Queue?

A. With AVOXI Smart Queue, users get to monitor live calls, grade the performance of their agents, conduct custom dispositions, etc.

Q. Can I make outbound calls with the web-based phone numbers offered by AVOXI Smart Queue?

A. Yes, you can make outbound calls to any locations across the globe by using the VoIP phone numbers as your caller ID.

Q. Can I get a demo of AVOXI Smart Queue?

A. Yes, Techjockey does provide an online demo for AVOXi Smart Queue. You have to send us a request mentioning the time and date that you prefer.

Q. What type of options do users get access to while choosing international virtual phone numbers from AVOXI Smart Queue?

A. Users get to choose any number of their choice out of the 160+ virtual phone numbers from all around the globe. They can even activate international business numbers from their own interface.

Q. Does AVOXI Smart Queue have a mobile app?

A. AVOXi Smart Queue does not have a mobile app as of now.