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AVOXI Smart Queue
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About AVOXI Smart Queue Smart Queue is a versatile call center software dedicated to call centres based on the Asterisk PBX. This IVR Software is a cutting edge call centre solution available in minimal capital investment with rapid deployment. The cost-effective scalable solution supports over 10 languages. AVOXI serves call centers across the globe providing integrated cloud-based phone system solutions and international VoIP services for customer service call centers and technical support call centers. It is a virtual call center software solution to meet the business requirements and technology budget irrespective of the number of agents. The solution targets to increase call centre’s productivity by providing easy access to all features and capabilities.
Sold By : AVOXI
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AVOXI Smart Queue Price 
AVOXI Smart Queue Features
Minimal Capital Investment
Virtual call center solutions require no on-site equipment, so you don't spend a fortune on equipment and installation costs.
Remote Agent Functionality
Smart Queue is hosted in the cloud, so you and your agents work from anywhere with a reliable Internet connection.
Cost-effective Scalability
Add or remove agents easily as your business scales up or down. No need to purchase on-site equipment for new employees.
Essential Call Center Features
From live call monitoring to custom reporting, Smart Queue has the features you need to manage a successful call center.
Rapid Deployment
Deploy your hosted contact center solution in days, not weeks or months. Turn up is quick, easy, and affordable.
SMS & Email Support
Whether you have 5 or 50 agents, we have you covered. All Smart Queue customers have access to 24/7 phone and email support.27 Chatting right now 1171 People added this product in their cart2218 People requested to call backTechjockey Buyer Protection -
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AVOXI Smart Queue Specifications
27 Chatting right now 1171 People added this product in their cart2218 People requested to call backTechjockey Buyer Protection - Trust Pay
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AVOXI Smart Queue Reviews OVERALL 4.9
Ease of Use
Value for Money
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Aug 30 2016Aug 22 2018
AVOXI Smart Queue FAQsWhat is an agent?
An agent is anyone in your company who contacts existing customers or prospects using Smart Queue contact center software. Smart Queue is fully scalable, so you can add or remove agents at any time.What is a supervisor?
A contact center supervisor is anyone who monitors and manages agent activity. Smart Queue’s supervisor view includes key features like live call monitoring, call whisper/call barge, advanced reporting, and more.Can my agents work remotely with Smart Queue?
Absolutely! Smart Queue is a web-based contact center solution, so you and your agents can work from anywhere. All you need is a laptop and a reliable Internet connection.Can I see call queue activity in real time with Smart Queue?
Yes. Smart Queue’s live call monitoring view lets you see incoming calls in progress. You can even use Call Whisper to coach your agents during live calls. Smart Queue also offers real time reporting, so you always know what’s happening in your contact center.What phone numbers does AVOXI support?
AVOXI offers toll free phone numbers and local phone numbers from 100 countries worldwide. There is no limit to how many numbers you can use with Smart Queue contact center software. If you want to keep your current phone numbers, AVOXI offers number porting services.
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