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CircleOne CRM

by : Bluewhirl

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CircleOne CRM

by : Bluewhirl

Starting Price ₹1179 Inclusive of all taxes
View plans View Feature Get Discount

Brand: Bluewhirl

Type: Software

Operating System: Windows

Free Trial Available: No

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CircleOne CRM Software Overview

What is CircleOne?

CircleOne is a cloud-based CRM software for enterprises, which provides comprehensive customer experience management facilities across multiple communication channels. The software is also capable of automating business-critical activities such as lead capturing, distribution, ticket management, and more. The program can be configured according to unique business requirements. Further, it helps the team members in capturing leads from numerous integrated channels and prioritizing them to enable faster conversion rates. 

Businesses can use CircleOne CRM to customize workflows and relevant processes according to their internal policies. Detailed reports offered by the CRM software features performance metrics showcased by the sales teams, enabling organisations to monitor their overall ROI in a specified time period.  

How does CircleOne CRM solution assure accurate management of individual leads?

  1. Lead Flows: Enterprises can configure different stages of their sales cycle and define flexible and dynamic workflows for their leads. 
  2. Multi-Channel: Agents in the sales team can reach out to prospects across various integrated channels, including social media, chat, phone, and more, via CircleOne CRM. 
  3. Lead Score: Managers can predefine metrics to assign weightages to individual leads. Sales teams can score leads on these parameters and pursue the most valuable ones.
  4. Lead Distribution: Organizations can define rules regarding lead allocation, handing over potential leads to the right member facilitating faster conversion rates.  
  5. Faster Conversions: Sales managers can prioritize leads and define closure timelines. They can follow up with pending closures and eliminate any possibility of revenue leakage.

CircleOne CRM Pricing

The pricing of CircleOne CRM software is available as per the following options :

  1. Echo: Rs. 799.2/- per user per month.
  2. Optima: Rs. 1199.2/- per user per month.
  3. Premium: Rs. 1999.2/- per user per month.
  4. Premium Sales: Rs. 2399.2/- per user per month.

For more queries about the software, feel free to request a callback with our customer care executives.

Benefits of CircleOne CRM

  1. Customer Insights: Enterprises can extract actionable insights related to their valuable customers, to get a detailed understanding of expectations and behaviours showcased by the individuals.  
  2. SLA Management: Agents can generate multiple service levels based on ticket types and define timelines at every stage of their workflows assuring on-time issue resolution. They can also define a scheduled escalation process, so that the right team member gets notified accordingly.

CircleOne CRM Features

  • Contact Management  Enterprises can use the CRM software to collect contact relevant data across multiple channels such as social media, chat,
  • User Management  Admins can specify role-based access rights, facilitating accurate data management and protection against unauthorized
  • Email Notifications Organisations can notify their dedicated clients via email, regarding newly launched products, discounts and upcoming
  • Ticket Management Managers can track tickets across numerous channels, customize process flows in departments and automate the entire ticket
  • Telephony Executives can reach out to captured leads via calls and convert them into dedicated clients.  
  • Dashboard Business owners can monitor leads at different stages of their sales funnel, score the particulars, track generated revenue and
  • Reports Managers gain accurate insights into the overall performance of their team, comprising granular details concerning the
  • Chat CircleOne CRM, facilitates real-time communication over chat, enabling the customer support team to convert conversations into
  • Chatbot The chatbots use context switching capabilities and automatic intent identification mechanism to execute contextual conversations
  • Lead Management Organizations can capture leads across multiple channels, and monitor, qualify, and convert the same in a hassle-free manner.
  • Cognitive Solutions With cognitive analytical capabilities and AI based NLP bots, enterprises can gain insights into customer behaviour and automate

CircleOne CRM Plans & Pricing

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CircleOne CRM Gallery

Contact Management

CircleOne CRM Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Language:
  • Windows
  • Desktop
  • Web-Based
  • All Industries
  • All Businesses
  • English

CircleOne CRM Reviews

80%

Have recommended this product

Overall Score
4.1/5
Based on 1 Reviews
Features 4.5/5
Value for Money 4/5
Ease of Use 3.5/5
Customer Support 4.5/5
We love to hear from our buyers!

If you have used the solution already, why not share your thoughts and help others make the right purchase.

AK

Anamika Kulkarni

User

Overall
4.1/5
Features
4.5/5
Value for Money
4/5
Ease of use
3.5/5
Customer Support
4.5/5
Likelihood to recommend
8/10

“We Understand Our Customers Better with CircleOne”

Pros :

Cons :

Posted - Feb 9, 2021

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CircleOne CRM FAQ

Q. How does CircleOne CRM help with workflow management? arrow

A. Organizations can generate department or team-wise workflows, predefine process flows and solve issues in real-time.

Q. How does CircleOne CRM enable agents to offer quick solutions to issues raised by individual clients? arrow

A. The CRM solution hosts a variety of predefined tickets comprising relevant information, enabling agents to offer quick solutions to issues raised by individual clients.

Q. Is CircleOne available for an online demo? arrow

A. Yes, you can generate a demo request with our internal team to get a detailed glimpse of CircleOne CRM.

Q. How does CircleOne CRM help with ticket-based priority management? arrow

A. Admins can automate priority related settings based on intent identification facilities, besides prioritizing issues depending on their types.

Q. Does CircleOne also have a mobile app? arrow

A. No, CircleOne CRM does not have a mobile app as of now.

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