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CircleOne CRM

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CircleOne is a cloud-based CRM software for enterprises, which provides comprehensive customer experience management facilities across multiple communication channels. The software is also capable of automating business-critical activities such as lead capturing, distribution, ticket management, an... Read more

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CircleOne CRM Software Pricing, Features & Reviews

What is CircleOne?

CircleOne is a cloud-based CRM software for enterprises, which provides comprehensive customer experience management facilities across multiple communication channels. The software is also capable of automating business-critical activities such as lead capturing, distribution, ticket management, and more. The program can be configured according to unique business requirements. Further, it helps the team members in capturing leads from numerous integrated channels and prioritizing them to enable faster conversion rates. 

Businesses can use CircleOne CRM to customize workflows and relevant processes according to their internal policies. Detailed reports offered by the CRM software features performance metrics showcased by the sales teams, enabling organisations to monitor their overall ROI in a specified time period.  

How does CircleOne CRM solution assure accurate management of individual leads?

  1. Lead Flows: Enterprises can configure different stages of their sales cycle and define flexible and dynamic workflows for their leads. 
  2. Multi-Channel: Agents in the sales team can reach out to prospects across various integrated channels, including social media, chat, phone, and more, via CircleOne CRM. 
  3. Lead Score: Managers can predefine metrics to assign weightages to individual leads. Sales teams can score leads on these parameters and pursue the most valuable ones.
  4. Lead Distribution: Organizations can define rules regarding lead allocation, handing over potential leads to the right member facilitating faster conversion rates.  
  5. Faster Conversions: Sales managers can prioritize leads and define closure timelines. They can follow up with pending closures and eliminate any possibility of revenue leakage.

CircleOne CRM Pricing

The pricing of CircleOne CRM software is available as per the following options :

  1. Echo: Rs. 799.2/- per user per month.
  2. Optima: Rs. 1199.2/- per user per month.
  3. Premium: Rs. 1999.2/- per user per month.
  4. Premium Sales: Rs. 2399.2/- per user per month.

For more queries about the software, feel free to request a callback with our customer care executives.

Benefits of CircleOne CRM

  1. Customer Insights: Enterprises can extract actionable insights related to their valuable customers, to get a detailed understanding of expectations and behaviours showcased by the individuals.  
  2. SLA Management: Agents can generate multiple service levels based on ticket types and define timelines at every stage of their workflows assuring on-time issue resolution. They can also define a scheduled escalation process, so that the right team member gets notified accordingly.

CircleOne CRM Pricing & Plans

Eco
  • Contact Management
  • User Management
  • Email Notifications
  • Ticket Management
  • Dashboard
  • Option(s)
    • Users
    • Monthly

Calculated Price (Exclusive of all taxes)

999
Optima
  • Contact Management
  • User Management
  • Email Notifications
  • Ticket Management
  • Telephony
  • Dashboard
  • Reports
  • Chatbot
  • Option(s)
    • Users
    • Monthly

Calculated Price (Exclusive of all taxes)

1499
Premium
  • Contact Management
  • User Management
  • Email Notifications
  • Ticket Management
  • Telephony
  • Dashboard
  • Reports
  • Chat
  • Chatbot
  • Option(s)
    • Users
    • Monthly

Calculated Price (Exclusive of all taxes)

2499
Premium Sales
  • Contact Management
  • User Management
  • Email Notifications
  • Ticket Management
  • Telephony
  • Dashboard
  • Reports
  • Chat
  • Chatbot
  • Lead Management
  • Cognitive Solutions
  • Option(s)
    • Users
    • Monthly

Calculated Price (Exclusive of all taxes)

2999

CircleOne CRM Features

Lead / Sales Management

  • icon_check Contact & Account Management
  • icon_check Opportunity & Pipeline Management
  • icon_check Customer Contract Management
  • icon_check Lead Qualification
  • icon_check Calling & Recording
  • icon_check Task / Activity Management
  • icon_check Quote Management
  • icon_check Workflow Automation and Management
  • icon_check Lead Prioritisation
  • icon_check Order Management

Marketing Automation

  • icon_check Third-Party Integrations
  • icon_check Email Marketing
  • icon_check Social Network Integration
  • icon_check Campaign Management

Data Sourcing / Integrations

  • icon_check Third-Party Integrations
  • icon_check Social Network Integration
  • icon_check Data Import/Export

Personalization / Customizations

  • icon_check Lead Qualification
  • icon_check Task / Activity Management
  • icon_check Workflow Automation and Management
  • icon_check Lead Prioritisation

Reporting & Analytics

  • icon_check Reports & Dashboards
  • icon_check Forecasting
  • icon_check Predictive Analytics

Others

  • icon_check Chatbot The chatbots use context switching capabilities and automatic intent identification mechanism to execute contextual conversations

CircleOne CRM Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Language:
  • Windows
  • Desktop
  • Web-Based
  • All Industries
  • All Businesses
  • English
-

CircleOne CRM Review

80%

Have recommended this product

Overall Score

4.1/5
Based on 1 Review

We love to hear from our buyers!

If you have used the solution already, why not share your thoughts and help others make the right purchase.

AK

Anamika Kulkarni

User

Reviewed on: Feb 9, 2021

4.1/5

“We Understand Our Customers Better with CircleOne”

Pros :

Cons :

Features

4.5/5

Value for Money

4/5

Customer Support

4.5/5

Ease of Use

3.5/5

Likely to Recommend

8/10

CircleOne CRM FAQ

A. Organizations can generate department or team-wise workflows, predefine process flows and solve issues in real-time.
A. The CRM solution hosts a variety of predefined tickets comprising relevant information, enabling agents to offer quick solutions to issues raised by individual clients.
A. Yes, you can generate a demo request with our internal team to get a detailed glimpse of CircleOne CRM.
A. Admins can automate priority related settings based on intent identification facilities, besides prioritizing issues depending on their types.
A. No, CircleOne CRM does not have a mobile app as of now.

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