VersaDIal Business Call Recording Software

Name: VersaDIal Business Call Recording Software
Brand: Versadial
Rating: 4.25 (4 reviews)

Brand : Versadial

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T&C
Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:
- the GSTIN of the user associated with their registered business, and
- the specified Entity Name for their business.
It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.
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VersaDIal Business Call Recording Software Pricing, Features & Reviews

What is Business Call Recording Software by Versadial?

Business Call Recording Software by Versadial is an industry leading solution for call centres to track and record customers’ calls. The software offers a wide range of value addition features which allows call centres to operate with greater flexibility. With this call recording software, managers can monitor the agents calls in real-time. The call recording software for business helps third-party recording verification for the calls. Further, it generates call reports based on recordings for the managers to understand the performance of call agents in real-time.

Versadial business call recording software can record different types of calls, such as, Analog, digital, SDN, PRI, T1, radio, VoIP, etc. The software also offers VMware compatibility for VoIP (Voice over Internet Protocol) recording. This call recording software provides 17 different recording configurations that cover almost every type of call recording scenario.

Advantages of using Versadial call recording software

Here are some key benefits of using business call recording software by Versadial:

Business call recording solution by Versadial combines various aspects of call centre operations, such as, performance monitoring and strict quality control.
It automates all the reporting tasks of the customer service team of an organization or a call centre.
This call recording software for business provides automatic updates every year with customization options.
Versadial offers training to the customers so that they can get started immediately.
The total cost of ownership of business call recording software is quite low.

Versadial Call Recording Software for Business Features

Here are some key features offered by Versadial call recording software for business:

Call history logs and playback
Real-time call monitoring
Quality control and agent coaching tools
Comprehensive call reporting
Quality control reports
Automated backups and archives

What is the price of Versadial call recording software?

Versadial price depends on the customizations and feature requirements of any business. Please request a call back from our sales experts for more inquiries.

VersaDIal Business Call Recording Software Features

Audio Playback The software offers a playback feature to listen the recorded calls in real-time.
Live Monitoring Managers can monitor their agents call interactions and activities in real-time.
Quality Control Versadial business call recording software allows users to monitor the services provided to the customer.
Daily Call Report This call recording software collects daily call data of all the data and compiles it in a comprehensive report for managers to
Auto Backup The software conducts automated backup sessions for the workflow data, such as, call recordings, call logs, etc.
Third-party Verification Recording The third-party recording verification allows users to record calls in the presence of an additional member for verification.
Screen Recording Managers can use this feature to capture their agents’ PC screen for workflow monitoring.
Integration Business call recording software by Versadial can integrate seamlessly with other applications like ERP, CRM, etc. for easy data