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Business Call Recording Software
Business Call Recording Software

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VersaDIal Business Call Recording Software

Brand: Versadial

  • 4.2

  • 4 Ratings

Business Call Recording Software by Versadial is an industry leading solution for call centres to track and record customers’ calls. The software offers a wide range of value addition features which allows call centres to operate with greater flexibility. With this call recording software, managers can monitor the agents calls in real-time. The call recording software for business helps third-...

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VersaDIal Business Call Recording Software Overview

What is Business Call Recording Software by Versadial? 

Business Call Recording Software by Versadial is an industry leading solution for call centres to track and record customers’ calls. The software offers a wide range of value addition features which allows call centres to operate with greater flexibility. With this call recording software, managers can monitor the agents calls in real-time. The call recording software for business helps third-party recording verification for the calls. Further, it generates call reports based on recordings for the managers to understand the performance of call agents in real-time. 

Versadial business call recording software can record different types of calls, such as, Analog, digital, SDN, PRI, T1, radio, VoIP, etc. The software also offers VMware compatibility for VoIP (Voice over Internet Protocol) recording. This call recording software provides 17 different recording configurations that cover almost every type of call recording scenario. 

Advantages of using Versadial call recording software

Here are some key benefits of using business call recording software by Versadial: 

  1. Business call recording solution by Versadial combines various aspects of call centre operations, such as, performance monitoring and strict quality control. 
  2. It automates all the reporting tasks of the customer service team of an organization or a call centre. 
  3. This call recording software for business provides automatic updates every year with customization options. 
  4. Versadial offers training to the customers so that they can get started immediately. 
  5. The total cost of ownership of business call recording software is quite low. 

Versadial Call Recording Software for Business Features 

Here are some key features offered by Versadial call recording software for business: 

  1. Call history logs and playback 
  2. Real-time call monitoring 
  3. Quality control and agent coaching tools 
  4. Comprehensive call reporting 
  5. Quality control reports 
  6. Automated backups and archives

What is the price of Versadial call recording software?

Versadial price depends on the customizations and feature requirements of any business. Please request a call back from our sales experts for more inquiries.

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VersaDIal Business Call Recording Software Pricing & Plans

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VersaDIal Business Call Recording Software Features

  • icon_check Audio Playback
    The software offers a playback feature to listen the recorded calls in real-time.
  • icon_check Live Monitoring
    Managers can monitor their agents call interactions and activities in real-time.
  • icon_check Quality Control
    Versadial business call recording software allows users to monitor the services provided to the customer.
  • icon_check Daily Call Report
    This call recording software collects daily call data of all the data and compiles it in a comprehensive report for managers to
  • icon_check Auto Backup
    The software conducts automated backup sessions for the workflow data, such as, call recordings, call logs, etc.
  • icon_check Third-party Verification Recording
    The third-party recording verification allows users to record calls in the presence of an additional member for verification.
  • icon_check Screen Recording
    Managers can use this feature to capture their agents’ PC screen for workflow monitoring.
  • icon_check Integration
    Business call recording software by Versadial can integrate seamlessly with other applications like ERP, CRM, etc. for easy data
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VersaDIal Business Call Recording Software Specifications

Supported Platforms
Windows Windows
Devices
Desktop Desktop
Deployment
Cloud-Based Cloud-Based
Suitable For
All Industries
Business Specific
All Businesses
Business Size
Small Business Startups Medium Business SMBs
Customer Support
Phone Email
Language
English
Training Resources
Videos

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VersaDIal Business Call Recording Software Review

4.2

Out of 5

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Overall Rating

Based on
4 Verified Ratings

Rating Breakdown

  • Features 4.2
  • Value for Money 4.2
  • Ease of Use 4.6
  • Customer Support 3.8

85% Recommend this Product

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Is there any special hardware required for call recording with Versadial?

The hardware requirements vary from company to company based on their type of recorded line, site configuration, and requirements. Please request a call for further information.

Can I keep adding new phones/users whenever necessary in Versadial?

Yes, you can add or remove users at any time. No extra software or hardware license is required for that.

Will I have to purchase the updates for Versadial separately?

Once you purchase the Versadial, you are automatically entitled to all the updates for free.

How does Versadial stores the call?

Versadial analyses the calling activity of the entire office and optimizes in-built cloud storage facility as per your business requirement.

Can I get a demo for Versadial?

Yes, Versadial is available for demo at Techjockey. Please request a call to get the demo scheduled for yourself.

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