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Chatmeter

Brand: Alchemer

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Chatmeter Software Overview

Alchemer Company Details

Founded Year:  2006

Alchemer provides Online Surveys, Marketing Tools, Survey Software, Web Forms, Data Collection Tool and Marketing Research Software.

Director/Founders Christian Vanek
Company Size 1-100 Employees

Chatmeter Pricing & Plans

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Chatmeter Features

  • icon_check Reputation Management
    Monitor, manage, and respond to customer reviews across Google, Yelp, Facebook, and other platforms centrally.
  • icon_check Real Time Monitoring
    Track new reviews in real time across locations and channels to stay updated on customer feedback instantly.
  • icon_check Response Management
    Reply to customer reviews from one dashboard with templates, workflows, and role-based response controls.
  • icon_check Review Generation
    Automate review requests via SMS, email, QR codes, and surveys to increase review volume and ratings.
  • icon_check Sentiment Analysis
    Use AI to analyze customer sentiment and emotions in reviews to identify trends and experience gaps.
  • icon_check Competitive Benchmarking
    Compare ratings, review volume, and sentiment against local competitors at market and location levels.
  • icon_check Local SEO Management
    Optimize local search visibility by tracking rankings, keywords, and SEO performance for each location.
  • icon_check Listing Management
    Maintain accurate business listings across search engines and directories to improve local discoverability.
  • icon_check Social Media Monitoring
    Monitor brand mentions, comments, and messages across social platforms from a unified dashboard.
  • icon_check Social Media Publishing
    Schedule and publish social media posts across multiple locations while maintaining brand consistency.
  • icon_check Customer Feedback
    Collect structured customer feedback through surveys to complement public reviews and insights.
  • icon_check AI-Powered Insights
    Leverage AI to surface actionable insights from reviews, photos, and customer-generated content.
  • icon_check Performance Analytics
    Analyze performance metrics across locations to identify top performers and underperforming outlets.
  • icon_check Reporting & Dashboards
    Create tailored reports and dashboards to track KPIs relevant to teams, brands, or regions.
  • icon_check Role-Based Access Control (RBAC)
    Assign permissions by role or location to ensure secure and efficient team collaboration.
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Chatmeter Specifications

Supported Platforms
Windows Windows MacOS MacOS
Devices
Desktop Desktop
Deployment
Cloud-Based Cloud-Based
Suitable For
All Industries
Business Specific
All Businesses
Business Size
Small Business Startups Medium Business Enterprises
Customer Support
Email Communities
Language
English
Training Resources
Videos
AI Features
AI Integrated

Chatmeter Review

Techjockey Trusted Reviews from Verified Users

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.