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Famepilot

Brand: Famepilot

  • 4.2

  • 6 Ratings

Famepilot is an all-in-one platform for managing online reputation, customer feedback, and engagement across multiple channels.

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Famepilot Software Overview

What is Famepilot?

Famepilot is an online reputation management platform designed to help businesses monitor, manage, and improve their digital presence. It integrates customer feedback from various channels, social media, review sites, and direct surveys. It ensures business is properly listed through listings management across 20+ search engines and social media platforms. The interface provides dashboards that give key metrics and supports multiple location management.

Famepilot automatically engages customers using review generation via SMS/Email/WhatsApp with follow-up options of automatic response. It provides contact management, campaign management with pre-built templates, and near real-time review feeds to enhance user engagement. It helps in generating reports for competitive analysis, reviews, sentiment analysis, and performance reporting. The platform offers custom user alerts and advanced features like in-store facial recognition, audio and video reviews, and QR-based review invites.

Why choose Famepilot Online Reputation Management Software?

  • Contact Management: Maintain a comprehensive e-directory of customers, using machine learning for automatic contact segmentation.
  • Review Management: Automatically generate and track customer reviews via SMS, Email, or WhatsApp, ensuring timely feedback.
  • Response Management: Efficiently reply to all customer reviews from one centralized platform, keeping engagement consistent.
  • Filtering Responses: Filter and redirect negative reviews for internal feedback while promoting positive reviews online.
  • Online Reputation Building: Enhance your brand’s presence through consistent positive reviews, competitive analysis, and social media integration.

Benefits of Famepilot

  • Online Business Visibility: Boosts your online presence, making it easier for customers to find your business.
  • Better Reputation: Enhances your brand’s reputation by managing and promoting positive reviews effectively.
  • Quick Communication with Customers: Facilitates timely interactions with customers, improving satisfaction and loyalty.
  • Multi-Location Management: Efficiently manage multiple business locations from a single dashboard, streamlining operations.
  • Powerful Reporting: Provides detailed analytics and reports to make informed decisions and optimize your strategies.

Pricing of Famepilot Online Reputation Management Software

Famepilot price details are available on request at techjockey.com.

Famepilot price in India may vary based on factors like customization, additional features required, number of users, and the deployment type. Please request a call back for subscription-related details and to avail offers on premium packages.

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Famepilot Company Details

Brand: Famepilot

Founded Year:  2018

Famepilot is an AI/ML-powered cloud Platform for businesses and brands to monitor and manage their customers feedback across all online (Search, Listing, Social, Review sites, and Online surveys) and offline (on-premise survey, kiosk, on tablets and paper forms) channels.

Director/Founders Rohit Gupta and Sukriti Tewari
Company Size 1-100 Employees

Famepilot Pricing & Plans

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Famepilot Features

  • icon_check Listing Management
    Ensures your business details are accurate and found on over 20 search engines and review sites.
  • icon_check Locations Management
    Manage multiple business locations from a single dashboard, streamlining operations for fast decision-making.
  • icon_check Reviews Generation
    Automatically send SMS, Email, or WhatsApp requests for reviews, increasing customer feedback efficiently.
  • icon_check Contact Management
    Maintain a detailed e-directory of customers, with options to upload and auto-segment contacts using machine learning.
  • icon_check Multi-Site Monitoring
    Monitors reviews and activities across Google, Facebook, Twitter, and over 20 review sites, ensuring comprehensive oversight.
  • icon_check Campaign Management
    Create and send custom Email/SMS campaigns using pre-built or personalized templates to engage your customers.
  • icon_check Response Management
    Reply to all online customer reviews from a single platform, ensuring no feedback goes unanswered.
  • icon_check Performance Reports
    Generate high-level and detailed reports to evaluate performance, customer satisfaction, and net promoter scores.
  • icon_check QR Based Review
    Use printed QR codes for easy review invitations, enhancing offline campaigns and customer engagement.
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Famepilot Specifications

Supported Platforms
Windows Windows MacOS MacOS Linux Linux
Devices
Desktop Desktop
Deployment
Cloud-Based Cloud-Based
Suitable For
Healthcare Retail Automobiles Restaurant Hotel
Business Specific
All Businesses
Business Size
Small Business Medium Business SMBs SMEs MSMBs
Customer Support
Phone Email Live Chat Forums
Language
English
Integration
API Integration
Training Resources
In Person Live Online Videos

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Famepilot Review

4.2

Out of 5

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Overall Rating

Based on
6 Verified Ratings

Rating Breakdown

  • Features 4.1
  • Value for Money 4.2
  • Ease of Use 4
  • Customer Support 4.4

88% Recommend this Product

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Techjockey Trusted Reviews from Verified Users

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On which operating systems can Famepilot run?

Famepilot is web-based and accessible on any OS with an internet connection.

How many users can be managed using Famepilot?

Famepilot supports multiple users, with multiple location management allowing scalable management for businesses of all sizes.

What kind of analytics does Famepilot provide?

Famepilot offers detailed analytics on customer feedback, review sentiment, and engagement metrics.

How does Famepilot help in managing customer reviews?

Famepilot allows automated and manual review requests via SMS, Email, and WhatsApp to collect feedback seamlessly.

Can Famepilot track review responses in real-time?

Yes, Famepilot provides a near real-time review feed, allowing businesses to see and respond to reviews promptly.

Who are the potential users of Famepilot?

Potential users include businesses of all sizes looking to improve online reputation and customer engagement.

How can businesses respond to reviews using Famepilot?

Famepilot enables businesses to reply to all online reviews from a single platform, ensuring no feedback is missed.

How does Famepilot filter and manage negative reviews?

Famepilot funnels reviews below 3 stars to a private form, preventing negative public feedback and notifying the business.

Can Famepilot generate and monitor reviews across multiple locations?

Yes, Famepilot supports multi-site monitoring, allowing businesses to manage reviews across all their locations.

How does Famepilot handle data input and output for review management?

Famepilot allows data input via integrations with CRM/POS systems and outputs detailed analytics and reports for comprehensive review management.

How much does Famepilot Online Reputation Management Software?

Famepilot price details are available on request at techjockey.com.

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.