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Experience.com

Brand: Experience.com

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Experience.com Software Overview

Experience.com Company Details

Founded Year:  2015

Our platform powers online reputation, local visibility, and real-time feedback to help organizations grow through better experiences, across every customer, partner, and employee interaction. From individuals building their personal brand to enterprises managing global operations

Director/Founders Scott Harris
Company Size 101-500 Employees

Experience.com Pricing & Plans

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Experience.com Features

  • icon_check Review Management
    Collect, monitor, manage, and respond to customer reviews from a centralized platform.
  • icon_check Response Management
    Generate personalized AI-driven responses to customer reviews and feedback.
  • icon_check Reputation Management
    Monitor and strengthen brand reputation through review, feedback, and engagement tools.
  • icon_check Business Listings Management
    Update and synchronize business information across 100+ online directories and platforms.
  • icon_check Directory Sync
    Maintain consistent NAP (Name, Address, Phone) data across listing sites.
  • icon_check Search Rank Monitoring
    Track search visibility and reputation impact using the Search Rank Score platform.
  • icon_check SEO Management
    Improve local search rankings through reviews, listings, and reputation signals.
  • icon_check Customer Feedback Management
    Collect, analyze, and act on customer feedback through automated campaigns.
  • icon_check Survey Management
    Create and distribute surveys to measure customer experience and satisfaction.
  • icon_check Social Media Management
    Publish, monitor, and manage social media presence from a unified platform.
  • icon_check Referral Management
    Acquire, track, and manage referral opportunities and local partnerships.
  • icon_check Analytics & Reporting
    Access real-time analytics, reputation metrics, and performance reports.
  • icon_check Role-Based Access Control (RBAC)
    Manage user permissions, hierarchy structures, and enterprise access controls.
  • icon_check Compliance Management
    Ensure compliant review responses, profile management, and reputation governance.
  • icon_check Workflow Automation
    Automate feedback collection, review generation, notifications, and engagement processes.
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Experience.com Specifications

Supported Platforms
Windows Windows MacOS MacOS
Devices
Desktop Desktop
Deployment
Cloud-Based Cloud-Based
Suitable For
All Industries
Business Specific
All Businesses
Business Size
Small Business Medium Business Enterprises SMBs SMEs MSMBs
Customer Support
Email Live Chat Forums
Language
English
Integration
API Integration
Training Resources
Live Online Documentation Videos

Experience.com Review

Techjockey Trusted Reviews from Verified Users

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.