Devolutions Remote Desktop Manager

Connection & Accessibility

• Cross-Platform Compatibility
  Works on Windows, macOS, Linux, iOS, Android.
• Browser-Based Access
  Access RDM through web browsers
• Mobile Access Support
  Manage connections via mobile devices
• Multi-Window Control
  Open multiple sessions in separate windows.
• Multi-Monitor Navigation
  Navigate across multiple monitors easily.
• Unattended Access
  Securely access devices without user intervention for maintenance or updates.
• Persistent Session
  Automatically reconnect to maintain active sessions during interruptions.
• Clipboard Syncing
  Copy and paste text or files between local and remote devices seamlessly.
• Remote printing
  Print files from a remote device to a local printer instantly.

Session Management & Control

• Multi Session Support
  Run multiple sessions simultaneously.
• Session Handover
  Transfer session control between users
• Session Recording & Playback
  Record and replay sessions
• Queue & Schedule Sessions
  Organize and schedule remote sessions for efficient workflow.
• Session Timeout & Auto-Lock
  Automatically end or lock sessions after a period of inactivity.
• Real-Time Control Customization
  Adjust settings like resolution and bandwidth during sessions.
• Remote Reboot Options
  Reboot devices remotely, including into Safe Mode if needed.
• Blank Screen Mode
  Blackout the remote screen to ensure privacy during access.

System Management & Support

• Bulk File Transfer
  Transfer multiple files at once
• Automated System Diagnostics
  Run remote diagnostics automatically
• Two-Way File Transfer
  Send and receive files securely between local and remote devices.
• Remote Task Manager
  Manage processes and applications on the remote device effectively.
• System Health Monitoring
  Track CPU, memory, and disk usage in real-time during sessions.
• Remote Command Prompt Access
  Access and execute commands in the terminal remotely.
• Session Note Taking
  Record notes during sessions for follow-ups or documentation.
• Direct File Access Permissions
  Control access to specific files during remote sessions.
• File Sync & Auto Update
  Synchronize and update files automatically across devices.

Collaboration & Communication

• Screen Sharing with Control
  Share screen and control remotely.
• User Grouping & Management
  Organize users into groups.
• In-Session Chat
  Communicate with users during remote sessions via real-time chat.
• Video Conferencing
  Engage in video calls for collaboration or troubleshooting.
• Annotation & Drawing Tools
  Highlight or annotate on the screen to guide users effectively.
• Multiple Technician Access
  Allow multiple technicians to join and manage a session.
• Shared Toolbox
  Share diagnostic tools and resources among team members.
• Two-Way Desktop Sharing
  Share and receive desktop control for joint troubleshooting.

Security & Compliance

• Audit Logs
  Track user activity.
• Multi-Factor Authentication (MFA)
  Add extra login security
• Role-Based Access Control (RBAC)
  Assign permissions based on roles.
• Dynamic IP Whitelisting
  Restrict access by IP addresses.
• GDPR/CCPA Compliance
  Ensure data privacy compliance.
• End-to-End Encryption
  Secure data transmission with 256-bit AES encryption.
• HIPAA Compliance
  Adhere to healthcare data protection regulations.

Customization & Personalization

• Customizable Branding
  Add company branding
• Customizable Toolbars
  Adjust toolbars to preferences
• Session Scripting
  Automate tasks with scripts.
• Custom Keyboard Mapping
  Personalize key mappings
• Language Localization
  Supports multiple languages
• Flexible UI Layout
  Adjust interface elements for improved usability and efficiency.

Automation & Workflow

• Workflow Automation
  Automate connection workflows.
• Task Automation
  Automate repetitive tasks.
• Remote Wake-on-LAN
  Wake devices remotely.
• Scheduled Tasks
  Set specific tasks to run at predefined times for efficiency.

Analytics & Reporting

• Customizable Dashboards
  Tailor dashboards for metrics
• Detailed Session Reports
  Analyze session activities
• User Activity Reports
  Track user behavior.
• Error Logs
  Monitor and log errors.
• Performance Metrics
  Monitor connection speed, uptime, and session quality metrics.

Integrations

• API Integration
  Connect with other software via API.
• Third Party Integration
  Integrate with external tools.
• Ticket Management
  Integrate with helpdesk software for seamless support workflows.
• Patch Management
  Monitor and deploy software updates to ensure system security.

Administrative Features

• User Access Management
  Control who can access what
• Access Logs
  Monitor login and access history.
• Centralized Connection Management
  Manage all connections from one place.
• Patch Management
  Monitor and deploy software updates to ensure system security.
• Device Management
  Centrally manage connected devices across an organization.
• Admin Console
  Oversee user activity and session management from a central console.

Others

• Automatic Updates
  Keep software up-to-date automatically.
• Integrated VPN and VPN management
  Secure connections via VPN.
• Document Manager
  Manage and store documents
• Version tracking
  Track changes in files or sessions
• Offline Mode
  Access some features without internet
• Real-time connection status
  Monitor session status live
• Failed login report
  Track unsuccessful login attempts.
• Entry notifications
  Get alerts on session starts