Small Business
Designed for startups and growing businesses
Brand: Gruveo
Gruveo is the best video conferencing app that helps users connect with their customers right away, without requiring any download link or login requirement. The application enables users to get face-to-face with customers anytime and anywhere, through a simple click on the Call Link. the user can either add a phone number with a ‘@’ symbol before it or join a call room by entering its name. ...
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Small Business
Designed for startups and growing businesses
Medium Business
Built for business growth and flexibility
Enterprises
Designed for complex and large-scale business needs
4.5
Out of 5
Overall Rating
Based on
3 Verified Reviews
Rating Breakdown
80% Recommend this Product
Add ReviewUsers generally appreciate Gruveo for its effective group calling capabilities and in-call text sending feature, which enhance communication and help manage customer interactions efficiently. The HD call recording is also frequently highlighted as a valuable tool for improving sales processes. However, some users report limitations such as difficulties in identifying participants during audio-only calls, occasional audio issues, and concerns about storage capacity and browser compatibility. Overall, Gruveo is well-received, though there are areas for improvement.
Jul 25, 2019
Techjockey Verified
“I can organize calls in separate rooms with Gruveo”
Pros
One of the best features that I found in Gruveo is its group calling facility and call waiting features. Moreover, I can organize calls in separate call rooms, which are disposable and get incoming calls from my customers on the Gruveo link itself. These features are really helpful for managing my day-to-day customer calls!
Cons
There isn’t any easy way to identify the participants in an audio-only call. Additionally, there are a lot of transient issues and the audio goes in and out at times. These are the areas of improvement I suppose for the otherwise wonderful app.
Jun 19, 2019
Techjockey Verified
“In-call text sending feature is quite helpful”
Pros
The recording feature of this rich video calling is really helpful, and it helps send important files or documents or texts to the customers through chat so that they don’t need to wait long for a response. Gruveo comes with an in-call text sending feature that facilitates effective communication.
Cons
While using the Gruveo app, I found that it comes with very little storage; 5 GB to be precise. Moreover, it doesn’t run on all browsers either. Other than that, the application is great!
Feb 26, 2019
Techjockey Verified
“The best app for increasing sales via video-calling”
Pros
With Gruveo, I can talk to my leads through face-to-face video calls to effectively improve the sales process as that helps me to gauge the customer behaviour and their needs. I can also solve their queries better and it increases my chances of converting them into customers. Also, Gruveo’s HD call recording feature is quite helpful.
Cons
Sometimes, the ringer is on even when I am not connected, which is quite displeasing. I hope the issue gets rectified.
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No, you do not require to install any app, neither do you need to register or log in to an account to start a video call. You simply need to click on a Gruveo link and you will be redirected to the calling window right away
Yes, you can send automated messages to your callers, even during off hours. Moreover, the tool even supports an in-call text chat feature that helps you to converse with your customers while on a call through chat for efficient communication.
A Gruveo link is shareable and it enables you to invite others to start a video or voice call with you instantly. Users can even allocate additional links in your Gruveo account. Callers do not have to sign up to any account or install any app or plugin to start calling.
Yes, you can add as many users and links in your account as you wish anytime. Moreover, you can assign the same Gruveo link to multiple users, including your team members and sales reps, and a user can receive multiple calls from various links. Each user simply needs to log in with their own user id and password.
Yes, there is a group calling feature in Gruveo with which you can hold an unlimited number of conversations by adding up to 12 callers. It is a hassle-free facility and can be availed both from desktop and mobile devices. However, the participants need to join in a voice-only call, but can easily convert normal call into a video call or even switch to a screen sharing session.
Yes, there is a call waiting feature in Gruveo that enables users to attend all the calls, as each of them is important. Even if all the representatives are busy at a particular point, the caller is put on a queue and the next available representative will take the call.
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Terms and Condtions
Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.
For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:
the GSTIN of the user associated with their registered business, and
the specified Entity Name for their business.
It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.
Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.
Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.
Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.
To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.