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About ISP CRM Solution

ISP CRM Solution is one of the best CRM Software Solution in India. It is designed for hotels and restaurants to help them manage the bill. ISP CRM Software has been tailored to suit the specific needs of organizations. It allows hotels to offer best discounts and billing plans to their customers. ISP CRM software also allows to carry third party advertisements on invoices of the guest and to manage taxes also. It offers bandwidth control based on the basis of guest requirements. It supports a committed bandwidth and supports burstable allocation, and provide extra bandwidth to special guests.

ISP CRM Solution Specification

Deployment

  • Web

    web-based

Operating system

  • mac

    Mac OS

  • W

    Windows

  • A

    Android

ISP CRM Solution is best suitable for

Size :

1-10

11-15

16-200

201-500

501-1000

1001-5000

5000+

Organization type :

SMEs

Mid Market

Enterprise

Govt

PSUs

Startups

Agencies

Industries :

  • All Industries

About Sterlite

Sterlite Tech has played a crucial role in global transformation towards the digital age. With its best services such as optical communication offerings and developing end-to-end future smart cities, the company has brought a huge change in the society. Sterlite Tech has become a global leader and provider of optical communication products like fiber optic cables, optical fibers and data cables from various countries such as India, Brazil, China. With experience in engineering, designing, building, and managing broadband networks, the company is working on numerous network products that include secure network for the Armed Forces. In 2015, the company broadened its horizon by offerings Telecom Software.
view more products by Sterlite

Features of ISP CRM Solution

Trouble Ticketing

Trouble Ticketing
Track, detect, report and resolve issues based on customer my-account. Generate tickets via email, call and online form, Allocate, escalate and close tickets from TT, Unique ticket ID generated to track tickets.Categorized issue registered reports,Periodical reports.

Business Workflow

Design, implement and evaluate business workflow. Generate, route and queue tickets for internal team. Manage internet processes across geographies. Specify deadlines, escalate, task execute, trouble tickets. Define hierarchies and concerned member group. Effective and efficient workflow management, extensive reporting.

Calendar and Alerts

Add/update/edit event schedule, schedule appointments or tasks with calendar. Set expected closure dates, appointment alerts on scheduling.

dashboard

Interactive dashboard with frequently used menus. Real-time control panel, add/remove widgets as needed. View graphs and reports from control panel.

FAQ Creation

Build rich knowledge base for customers, create and publish FAQs to reduce support calls. Access to internal team and customers. Manage access control for groups, specific search options for documents.

Reporting

Fetch types of data for business analysis, filters to search required data. Easy configuration options to select required fields for reporting, export or import reports in CSV or XLS formats.

Template Management

Manage categories of proposals, quotes and more, branding with logo, banners and company terms & conditions. Attach templates directly in workflow management. Maintain logs of changes made in the template.

ISP CRM Solution plans and pricing

Web-based

ISP CRM Solution

PRICE ON REQUEST

  • Trouble ticketing
  • Business Workflow
  • Calendars
  • Dashboard
  • Template Management
Choose

ISP CRM Solution Demo Video

24Online

ISP CRM Solution alternatives

Salesforce CRM

Salesforce CRM

Sphinx SCRMpro

Sphinx SCRMpro

Freshsales CRM

Freshsales CRM

Zoho CRM

Zoho CRM

SalesBabu CRM

SalesBabu CRM

R Plus CRM

R Plus CRM

Eazy CRM

Eazy CRM

Service CRM

Service CRM

ISP CRM Solution Faqs

Below are some frequently asked questions for ISP CRM Solution
Q. What are the main features of 24Online CRM Solution for ISPs?

24Online CRM Solution have features like trouble ticketing, customer acquisition, workflow management, calendar & alerts and admin dashboard.

Q. How 24Online CRP Solution helps Internet Service Provider?

The solution will fulfill the critical need of the ISP's to optimize their customer engagement processes by streamlining their internal as well as external business processes.

Q. Will 24Online CRM Solution enable ISPs to enhance customer ecxperience?

Yes, It will enable ISPs to have an enhanced customer experience based on analytics.

Q. What are the objectives of 24Online CRM Solutions?

The objective of 24Online is to facilitate ISPs to organize, automate, and synchronize sales, marketing, customer service and support.

ISP CRM Solution Reviews and Ratings

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User

kska kjdmklj

Helped me make a quick decision

Overall

24th October, 2017

Ease of Feature

Ease of Use

Value for money

Customer Service

  • Pros -
  • Techjockey has been hugely helpful to my organization in finding a software provider to fit our needs. We quickly got advice on five providers who were a potentially good fit for a small non-profit like us. That led within a couple of days to having five calls arranged. The presentations provided by Techjockey on how to evaluate providers were very instructive for us as a small organization with little knowledge of this field, and their follow-up with us to check on how the process was going was timely and helpful. Having entered this field fairly clueless as to how to navigate all the options, the support of Techjockey has been invaluable.
  • Cons -
  • No Cons

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