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by : Sterlite
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ISP CRM Solution is designed to help hotels and restaurant staff manage their ever-increasing customer base efficiently. This CRM solution helps hotel and restaurant staff manage the invoicing functions. This software enables them to offer the best discounts and billing plans to their guests and target customers.
ISP CRM software allows users to carry the third party helps with invoice generation, marketing automation and booking management. It also provides its users with features like trouble ticketing, workflow management, customer acquisition, calendar integration and real-time alerts.
The user management feature of the ISP CRM Solution facilitates admin control by allowing multi-level use. This software enables its users to create different user accounts and categorize them as per their contribution to the organization. Additionally, with the assigned access control over the various user levels, the application ensures multi-level transparency as per the standards set by the admin.
Moreover, this software ensures the successful scalability of a business through its lead management feature that allows the users to get Lead Status Details. These lead reports ensure the proper conversion of a potential client. Additionally, this software also provides the users with an option to target potential customers via its filters to ensure the maximum reach of a business to new clients.
The pricing of ISP CRM Solution management software depends on the individual needs of a given user and the ISPs. Interested buyers can avail the pricing details of this software by requesting a callback.
The user-friendly dashboard of this software comes laden with frequently used menus to enable an increase in work efficiency. Real-time results, which are displayed over the dashboard in graphical formats and presentations, enable the admins of a business to get insights about their sales and customer activities. Users can even add or remove widgets as per their needs and demands from the dashboard itself.
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ISP CRM Solution
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A. With ISP CRM Solution, users can generate tickets, track and report the issues and resolve them with feasible solutions. Users can raise tickets through emails, phone calls or online forms as per the request of customers. With the Trouble Ticketing module of ISP CRM Solution, users can allocate tickets to several members, escalate them to higher authorities if required and close them as soon as possible. You can generate unique ticket IDs to track tickets easily and generate periodical reports of their status.
A. With the Field Management module of ISP CRM Solution, users can capture and track customer orders and check their feasibility. One can even edit or update customer order details, and access or add their documents. The software generates a comprehensive report of all the orders and generates a unique order ID for the ease of tracking.
A. Users can access the interactive dashboard of this CRM solution easily and navigate through the frequently used menus. The dashboard comes with a real-time control panel that enables users to monitor various sales analytical data via intuitive graphs and reports. Users can also add or remove widgets within the CRM dashboard of the application as per their requirement.
A. With this software, users can design, plan, implement and analyse the business workflow. It enables the users to verify and manage customer documents and payments efficiently. One can track both due and advance payments through the payment collection management system of the application. Admins can even activate/deactivate or suspend the accounts of users based on several criteria.
A. ISP CRM Solution enables users to create a comprehensive list of customer contact information and maintain uniformity with each detail collected. Moreover, lead management system of the software helps generate lead status reports. One can also import or export customer details and churn-out contacts that are ready for sales.
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