ISP CRM Solution

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(5.0) (1 ISP CRM Solution Reviews)

Ease of Use 4.7

Value for Money 5.0

Features 4.9

Support 4.2

76%

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About ISP CRM Solution

ISP CRM Solution is one of the best CRM Software Solution in India. It is designed for hotels and restaurants to help them manage the bill. ISP CRM Software has been tailored to suit the specific needs of organizations. It allows hotels to offer best discounts and billing plans to their customers. ISP CRM software also allows to carry third party advertisements on invoices of the guest and to manage taxes also. It offers bandwidth control based on the basis of guest requirements. It supports a committed bandwidth and supports burstable allocation, and provide extra bandwidth to special guests.

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ISP CRM Solution Price

ISP CRM Solution Features

Trouble Ticketing

Track, detect, report and resolve issues based on customer my-account. Generate tickets via email, call and online form, Allocate, escalate and close tickets from TT, Unique ticket ID generated to track tickets.Categorized issue registered reports,Periodical reports.

detail_faq_tick Profile Management

Design, implement and evaluate business workflow. Generate, route and queue tickets for internal team. Manage internet processes across geographies. Specify deadlines, escalate, task execute, trouble tickets. Define hierarchies and concerned member group. Effective and efficient workflow management, extensive reporting.

detail_faq_tick Sales Management

Add/update/edit event schedule, schedule appointments or tasks with calendar. Set expected closure dates, appointment alerts on scheduling.

detail_faq_tick Dashboard

Interactive dashboard with frequently used menus. Real-time control panel, add/remove widgets as needed. View graphs and reports from control panel.

detail_faq_tick Lead management

Build rich knowledge base for customers, create and publish FAQs to reduce support calls. Access to internal team and customers. Manage access control for groups, specific search options for documents.

detail_faq_tick Reporting

Fetch types of data for business analysis, filters to search required data. Easy configuration options to select required fields for reporting, export or import reports in CSV or XLS formats.

detail_faq_tick CRM

Manage categories of proposals, quotes and more, branding with logo, banners and company terms & conditions. Attach templates directly in workflow management. Maintain logs of changes made in the template.

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ISP CRM Solution Specifications

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ISP CRM Solution Reviews

Highly Recommended

OVERALL 5.0

Excellent

100%

Very Good

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Average

Customer Feedback

Ease of Use 4.7

Value for Money 5.0

Features 4.9

Support 4.2

Review

We love to hear from our buyers! If you have used the solution already, why not share your thoughts and help others make the right purchase.

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Position: User

Overall Rating

Ease of Use

Value for Money

Features

Support

Helped me make a quick decision

PROS : Techjockey has been hugely helpful to my organization in finding a software provider to fit our needs. We quickly got advice on five providers who were a potentially good fit for a small non-profit like us. That led within a couple of days to having five calls arranged. The presentations provided by Techjockey on how to evaluate providers were very instructive for us as a small organization with little knowledge of this field, and their follow-up with us to check on how the process was going was timely and helpful. Having entered this field fairly clueless as to how to navigate all the options, the support of Techjockey has been invaluable.

CONS : N/A

Oct 24 2017