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KnowledgeIQ

Brand: Knosys

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KnowledgeIQ Software Overview

Knosys Company Details

Founded Year:  2015

Knosys Limited offers SaaS solutions for knowledge management and business efficiency, including the LIBERO library system.

Director/Founders Sam Patane
Company Size 1-100 Employees

KnowledgeIQ Pricing & Plans

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KnowledgeIQ Features

  • icon_check Knowledge Base
    Centralize and organize business knowledge, articles, procedures, and information in a searchable repository.
  • icon_check Document Management
    Create, organize, update, compare, and manage knowledge documents with controlled access and content governance.
  • icon_check Advanced Search
    Find relevant knowledge quickly using intelligent search, relevance ranking, spelling correction, and keyword matching.
  • icon_check Content Authoring
    Create and edit knowledge articles using structured authoring tools for consistent and easy-to-maintain content.
  • icon_check Content Management
    Manage the complete knowledge content lifecycle, including creation, editing, publishing, review, and retirement.
  • icon_check Version Control
    Track content changes and maintain previous versions to support accurate knowledge management and auditing.
  • icon_check Approval Workflow
    Route knowledge content through defined review and approval processes before publishing it to users.
  • icon_check Role-Based Access Control (RBAC)
    Control access to knowledge content based on user roles, permissions, teams, and organizational requirements.
  • icon_check Content Publishing
    Publish approved knowledge to selected audiences and channels while controlling visibility and publication status.
  • icon_check Knowledge Feedback
    Collect user feedback on knowledge content to identify gaps, improve accuracy, and enhance content usefulness.
  • icon_check Analytics & Reporting
    Monitor knowledge usage, searches, content performance, and user activity through reports and analytics.
  • icon_check API Integration
    Connect knowledge capabilities with business applications, websites, portals, and other enterprise systems through APIs.
  • icon_check Multilingual Support
    Deliver knowledge content to users in multiple languages to support diverse teams and customer audiences.
  • icon_check User Permission
    Define granular permissions for creating, editing, viewing, approving, and managing knowledge content.

KnowledgeIQ Specifications

Supported Platforms
Ubuntu Ubuntu Windows Windows MacOS MacOS Linux Linux
Devices
Desktop Desktop
Deployment
Cloud-Based Cloud-Based
Suitable For
Healthcare ITES Insurance Offices Corporations Financial Institutions Governments Telecom Contact Center Banking
Business Specific
Call Center
Business Size
Medium Business Enterprises SMBs SMEs MSMEs
Customer Support
Phone Email Live Chat Communities Forums
Language
English
Integration
API Integration
Training Resources
Live Online Documentation Videos
AI Features
AI Integrated
Technology
Next Generation

KnowledgeIQ Review

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.