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KnowledgeOwl

Brand: Silly Moose

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Starting Price
$100

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  • Description

  • Pricing

  • Features

  • Specification

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Starting at $100

KnowledgeOwl Software Overview

Silly Moose Company Details

Founded Year:  2015

Clean, simple and intuitive, KnowledgeOwl makes it easy to build and maintain a knowledge base for your customers and employees.

Director/Founders Marybeth Alexander, Pete Grigg
Company Size 1-100 Employees

KnowledgeOwl Pricing & Plans

Basic
Starting at $100
    • Licenses

      Licenses
      Licenses
    • Monthly

      Monthly
      Monthly

Key Features

  • 1 Knowledge Base

  • 1 Author

  • Unlimited private and public readers

  • 25 AI credits per month

  • Up to 45 days of Owl Analytics data

Pro
Starting at $250
    • Licenses

      Licenses
      Licenses
    • Monthly

      Monthly
      Monthly

Key Features

  • 1 Knowledge Base

  • 1 Author

  • Unlimited private and public readers

  • 100 AI credits per month

  • Up to 90 days of Owl Analytics data

  • Reader reports

KnowledgeOwl Features

  • icon_check WYSIWYG Content Editor
    A built-in visual interface that allows authors to create and format documentation content without requiring any coding skills.
  • icon_check Granular Access Control
    System settings that manage user visibility by assigning specific articles or categories to defined reader groups or teams.
  • icon_check Full Text Search Engine
    An integrated indexing system providing rapid retrieval of information based on keywords, titles, and metadata across the site.
  • icon_check Multi Level Categorization
    A structural framework used to organize articles into hierarchical folders and subfolders for streamlined user navigation.
  • icon_check Reviews Management
    A scheduling feature that flags specific articles for periodic verification to ensure the accuracy of technical information.
  • icon_check Single sign-on
    Integration support for secure authentication via external providers like Okta or Azure to simplify the user login process.
  • icon_check Meta Tagging
    A classification tool used to associate specific search phrases with articles to improve the relevancy of internal search hits.
  • icon_check Feedback Management
    Functional elements on article pages that allow users to submit numerical ratings or text comments regarding content quality.
  • icon_check Article Management
    An interface for performing large-scale operations such as moving, deleting, or updating the status of multiple files at once.
  • icon_check URL Redirect Management
    A utility for creating and maintaining permanent redirects to prevent broken links when article permalinks are changed or moved.
  • icon_check Import/Export Management
    Functional capability to convert individual articles or entire category structures into downloadable documents for offline use.
  • icon_check REST API Connectivity
    A programmatic interface allowing external systems to programmatically create, read, update, or delete knowledge base content.
  • icon_check Workflow Management
    A system for managing the lifecycle of an article through distinct stages like Draft, Published, Archived, or Needs Review.
KnowledgeOwl Demo Video play icon

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Watch the demo video to explore key features, real workflows, and how the software fits your business needs.

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KnowledgeOwl Specifications

Supported Platforms
Ubuntu Ubuntu Windows Windows MacOS MacOS Linux Linux
Devices
Desktop Desktop
Deployment
Cloud-Based Cloud-Based
Suitable For
All Industries
Business Specific
All Businesses
Business Size
Small Business Startups Medium Business Enterprises SMBs SMEs MSMBs MSMEs
Customer Support
Email Communities
Language
English
Integration
API Integration
Training Resources
Videos
AI Features
AI Integrated
Compliance Regulation
GDPR

KnowledgeOwl Review

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.