LinkArise

What is LinkArise IVR Software?

LinkArise IVR Software is an intuitive interactive voice response (IVR) software for customer inquiries and customer services. This IVR software automates customer interactions and routes customer calls to the proper departments.

This system enhances customer support quality and saves customer service time through automated responses based on customer preferences.

LinkArise IVR is supported with automated voice interactions, call-back features, call routing, and follow-up based on feedback. Thus, call-center teams can use this software as a cost-effective customer support and voice calling technology. This software also comes with lead management and inquiry management functionalities that can help build a new customer base.

Why Choose LinkArise IVR Software?

• It will help you organize customer data and contacts in a secure database.
• It allows companies to keep track of customer inquiries, preferences, and feedback in one place. It enables the company to manage customer requests, capture leads, and enhance conversion rates of leads.
• This Software features follow-up reminders, automatic calls, WhatsApp follow-ups, and marketing.
• It makes customer information available instantly and makes team coordination effective.
• This platform helps in delivering high-quality customer experience by automating customer service responses.
• It directs the customer's calls to the correct department or agents, satisfying them.
• The software allows the company to measure data on call volumes and the duration of calls and use other metrics to analyze communication effectiveness. This analysis helps in enhancing customer service quality.

Benefits of LinkArise IVR Software

• Customers get the benefit of scheduling calls at their desired times. It leads to reduced waiting time for customers. It leads to effective customer interaction.
• Customers get the benefits of WhatsApp and SMS-based updates and alerts. It leads to timely payment of services and improves customer engagement.
• Timely scheduling of calls makes the effective utilization of tele callers in the company. It makes the entire customer service process smooth and effective.
• The auto dialer facilities and instant information accessibility by the customer support team benefit from focusing on the correct issues. This increases productivity, customer service quality and quick resolution of problems.
• This software gives the benefit of anywhere accessibility to company employees to attend meetings and provide services.
• Facilities like voice recording, messages, auto-dialers, sharing screens etc., make communication effective.

Pricing of LinkArise IVR Platform

LinkArise IVR pricing starts at INR 10,000.00 on TechJockey.com.

The overall pricing model is based on different factors such as personalization, extra features required, total users, and the deployment type. Please feel free to request a call from our product experts if you want to learn more about our subscription plans or premium package deals.