Small Business
Designed for startups and growing businesses
Brand: Microsoft Corporation
It is a cloud-based CRM software that facilitates easy monitoring of sales, service, and marketing departments.
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Brand: Microsoft Corporation
Founded Year: 1975
Microsoft Corporation is an American multinational technology company with headquarters in Redmond, Washington.
Customer Data Management (CDM)
Sales Management
Marketing Automation
Data Sourcing / Integrations
Collaboration Tools
Security & Compliance
AI & Machine Learning
Reporting & Analytics
Alerts & Notifications
Others
Watch the demo video to explore key features, real workflows, and how the software fits your business needs.
Small Business
Designed for startups and growing businesses
Medium Business
Built for business growth and flexibility
Enterprises
Designed for complex and large-scale business needs
4.2
Out of 5
Overall Rating
Based on
11 Verified Reviews
Rating Breakdown
88% Recommend this Product
Add ReviewUsers generally appreciate Microsoft Dynamics CRM for its comprehensive features and seamless integration with other Microsoft products, which significantly enhance productivity and collaboration. Many find it particularly beneficial for large organizations, citing its ability to streamline operations and provide valuable insights. However, the complexity of the interface and the initial setup can be overwhelming for new users, often requiring substantial training and technical expertise. Additionally, some users note that costs may be burdensome for smaller organizations.
Pros
"Comprehensive features that enhance productivity and drive growth."
"Seamless integration with Microsoft tools enhances overall productivity."
"Comprehensive features that cover almost every aspect of business operations."
Cons
"New users might find the feature-rich interface overwhelming, requiring significant training. "
"Integrating with non-Microsoft third-party applications can sometimes require additional effort. "
"Dynamics 365 can be expensive, especially for small and mid-sized businesses. "
Mar 8, 2025
Techjockey Verified
“Unified Platform for Sales and Customer Service”
Dynamics 365 truly revolutionizes how businesses operate, making it a top choice for modern enterprises seeking success. However, its complexity can be a hurdle, and new users might find the feature-rich interface overwhelming, requiring significant training to unlock its full potential.
Pros
Comprehensive features that enhance productivity and drive growth.
Cons
New users might find the feature-rich interface overwhelming, requiring significant training.
Reason to switch
SugarCRM doesn't publish product roadmaps, making it difficult for businesses to plan for future updates and improvements.
Feb 11, 2025
Techjockey Verified
“Streamlines Business Operations Effectively”
Dynamics 365 includes seamless integration with other Microsoft products, such as Office 365, PowerApps, and Power BI, which enhances overall productivity and collaboration within organizations. The cloud-based integration of Dynamics 365 allows for easy access from anywhere, promoting remote work flexibility.
Pros
Seamless integration with other Microsoft products enhances overall productivity.
Cons
The complexity of implementation and customization can be challenging for organizations without ample IT support.
Reason to switch
While Salesforce offers robust customization options, deep customization can require coding knowledge and may not always be feasible or efficient for all business needs.?
Jan 29, 2025
Techjockey Verified
“Ideal for Large Organizations”
Dynamics 365 is suitable for large organizations. Its integration with other Microsoft products is excellent. Once adapted to the system, it becomes very convenient and time-efficient. However, for small groups, the cost may be burdensome.
Pros
Integration with other Microsoft products is excellent, making it very convenient and time-efficient.
Cons
For small groups, the cost may be burdensome.
Reason to switch
Some users report dissatisfaction with Zoho's customer support.?
Microsoft Dynamics Crm
Price On Request
Desktop
Mobile
Web based
On Premises
Windows
Mac OS
(0) Product(s) selected
Starting Price:
₹6,492 /User/Month ₹8,850
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₹798 /Month ₹1,062
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$99 /Month
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$19 /Agent/Month
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₹999 /Month ₹2,000
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₹5,000 /Month
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$97 /Month
Starting Price:
€300 /User/Year
Starting Price:
₹3,900 /Year ₹4,900
Starting Price:
₹1,299 /Month
Starting Price:
$10 /User/Month
Microsoft Dynamics 365 CRM helps businesses in building better customer relationships. This CRM improves customer service and user efficiency levels.
If you have basic knowledge of CRM and the Microsoft ecosystem, then using Dynamics 365 would be relatively easy. However, if you are new to CRM and Microsoft, then you can spend your time on guides and a knowledge base for a quick understanding of tools.
While SAP's price complexity may result in greater expenditures for smaller enterprises, Microsoft Dynamics 365 might provide a more transparent and affordable pricing plan.
Microsoft Dynamics CRM covers three main areas of business, i.e., Sales, Marketing, and Service.
Two main disadvantages of Microsoft Dynamics are Complexity and Learning Curve. For some users, who are not familiar with CRM basics or the Microsoft ecosystem, using D365 would be slightly tough.
The top benefits of Microsoft Dynamics CRM are easy deployment, easy integration, better customer service experience, built-in analytics, data privacy, and scalability.
The two-minute time limit for the plugin to complete execution is one of the primary limitations that you will encounter in any Dynamics CRM online project. This will be an issue if you have a large amount of data and records.
You can buy Microsoft Dynamics CRM directly from techjockey.com. Simply choose your preferred subscription plan and complete the checkout process.
Techjockey.com accepts a range of payment methods, including credit/debit cards, net banking, UPI, and popular digital wallets.
Yes, you can move your license to a new device. Just uninstall the software from your current device and install it on the new one using the same license key.
Yes, techjockey.com often has special discounts and deals on Microsoft Dynamics CRM. Visit our website to find the latest offers.
Microsoft Dynamics CRM price in India is available for $65.00 per user/month at techjockey.com. The pricing model is based on different parameters, including extra features, deployment type, and the total number of users.
MS Dynamics CRM enables personalized experiences by allowing detailed customer segmentation based on behavior, demographics, and interaction history, helping tailor marketing and sales efforts.
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Yes, MS Dynamics CRM integrates with ERP and finance systems, particularly those within the Microsoft ecosystem, such as Dynamics 365 for Finance and Operations.
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MS Dynamics CRM provides tools and services for a smooth migration, including data import wizards, integration support, and third-party services to help transfer data from other CRM systems.
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MS Dynamics CRM offers customer data management tools, including segmentation, advanced analytics, data visualization, and AI-powered insights for better decision-making.
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MS Dynamics CRM supports multi-departmental CRM by allowing sales, marketing, and customer service teams to access a centralized view of customer data, improving collaboration and efficiency.
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Terms and Condtions
Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.
For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:
the GSTIN of the user associated with their registered business, and
the specified Entity Name for their business.
It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.
Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.
Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.
Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.
To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.