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PenAir

Brand: Penguin Commercial Limited

  • 4.2

  • 4 Ratings

PenAir Travel CRM software helps travel agencies in customer relationship management and boosts business growth.

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Starting Price
£250

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Starting at £250

PenAirSoftware Overview

What is PenAir Travel CRM?

PenAir Travel CRM is a powerful customer relationship software for travel agencies and tour operators. It helps them to manage leads, and make centralized customer data for better customer service management.

It automates the lead management process, ensures timely response to customers, and maintains sales processes, and daily operations, thus helping businesses increase efficiency and revenue. The software integrates with booking systems, automates lead tracking, and manages both B2B and B2C accounts.

PenAir Travel CRM interface is user-friendly with customizable dashboards, allowing agents and management to easily access client profiles, itineraries, and sales pipelines based on their roles and hierarchies. It contains features of itinerary builders, email marketing and WhatsApp CRM integration, social media marketing for customer communication, and sales tracking.

The software can collect feedback and use it for better strategies. It helps in customer segmentation for making personalized communication and improving customer satisfaction. It manages the sales cycle and supports collaborative CRM tools for team efficiency in daily operations.

Why Choose PenAir Travel CRM Software?

  • Monitor sales: Provides real-time sales tracking and reporting thus helping agencies to assess performance and make better decisions for improvement.
  • Customer Communication: Integrates email and social media platforms for personalized, automated communication to improve customer engagement.
  • Manage Itineraries: Simplifies itinerary creation and customization, and helps agents provide customized travel plans for clients.
  • Customer Segmentation: Helps to group clients by demographics, travel history, and preferences, for better targeted and effective marketing strategies.
  • Lead Management & Strategy: Monitors lead to progress, helps in strategic resource allocation, and thus helps in refining marketing efforts.

Benefits of PenAir Travel CRM

  • Better Customer engagement: Personalized communication using email and social media helps agents enhance communication resulting in satisfaction and loyalty.
  • Improved Team Coordination: Supports role-based access and collaboration tools for better team workflows and decision-making processes.
  • Higher Conversion Rates: Due to effective lead management and sales monitoring help convert more prospects into clients.
  • Data-Driven Strategy: Provides real-time reports and analytics to support informed decision-making and strategic business improvements.
  • Better Efficiency: It automates tasks like lead tracking and communication, saving time and increasing operational productivity.

Pricing of PenAir Travel CRM

PenAir Travel CRM price in India starts at £ 250. It comes with multiple pricing plans and caters to a diverse customer base.

For subscription-related details and offers on premium packages, please request a call back from our product experts.

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Penguin Commercial Limited Company Details

Founded Year:  1992

Penguin has been a leading provider of integrated Mid and back office, CRM, Accounting, payment systems, and other solutions for the travel industry for the past 25 years.

Director/Founders Penguin
Company Size 101-500 Employees

PenAir Pricing & Plans

PenAir
Starting at £250
    • Users

      Users
      Users
    • Monthly

      Monthly
      Monthly

PenAir Features

  • icon_check Customer Management
    Manage client relationships through segmentation, preferences, and communication history.
  • icon_check Payment Processing
    Integrate payment solutions for secure transactions, fast processing times, and better cash flow.
  • icon_check Bank Reconciliation
    Automatically reconcile bank statements with records with accuracy in financial reporting.
  • icon_check Multi-currency
    Supports transactions in various currencies, allowing international bookings and catering to global client needs.
  • icon_check Booking Management
    A centralized booking system simplifies reservation tracking, updates, and customer interactions.
  • icon_check Revenue Management
    Analyze pricing strategies and optimize inventory to maximize profitability.
  • icon_check Report Schedulers
    Automate the generation and distribution of reports, ensuring timely insights for better decision-making.

PenAir Specification

Supported Platforms
Windows Windows iOS iOS Android Android MacOS MacOS
Devices
Desktop Desktop Mobile Mobile Tablet Tablet iPad iPad
Deployment
Web-Based Web-Based
Suitable For
All Industries
Business Specific
All Businesses
Business Size
Small Business Startups Medium Business Enterprises SMBs SMEs MSMBs MSMEs
Customer Support
Email
Language
English
Training Resources
In Person

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PenAir Review

4.2

Out of 5

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Overall Rating

Based on
4 Verified Ratings

Rating Breakdown

  • Features 4.1
  • Value for Money 4.3
  • Ease of Use 4.6
  • Customer Support 4

90% Recommend this Product

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Techjockey Trusted Reviews from Verified Users

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What types of travel businesses can benefit from this PenAir?

The PenAir is suitable for travel agencies, tour operators, and businesses of all sizes in the travel industry.

Is a demo available for the PenAir?

Yes, a demo can be scheduled to showcase the PenAir features and functionalities. Contact Techjockey.

Can I integrate PenAir with my existing email system?

Yes, PenAir integrates with popular email systems like Gmail and Outlook.

Does PenAir offer mobile app support?

Yes, there is a mobile app of PenAir available for both iOS and Android.

On which operating systems can the PenAir run?

The PenAir is compatible with major operating systems, like Windows, macOS, and mobile platforms.

Does the PenAir support multi-currency transactions?

Yes, PenAir supports transactions in multiple currencies, to help in international bookings for clients.

Can I integrate the PenAir with existing booking systems?

Yes, the PenAir allows integration with various booking platforms and third-party applications.

Can I export data for reporting purposes from PenAir?

Yes, users can export data in various formats, including CSV and Excel, for detailed reporting and analysis from PenAir Travel CRM.

Is there a limit on the number of itineraries I can create in PenAir?

The PenAir has no limits on itinerary count, thus allowing users to create as many as needed.

Can I set reminders for itinerary updates or client follow-ups in PenAir?

Yes, the PenAir allows users to set automated reminders for itinerary changes and client communications.

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.