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DeBox Global Travel CRM

Brand: DeBox Global It Solutions

  • 4.7

  • 43 Ratings & 43 Reviews

DeBox global is an award-winning CRM for travel agents and agencies is designed to create the best-in-class customer experience. It helps travel operators manage tasks like ticket booking, hotel reservations, creating travel packages, and quotation building to a single solution. DeBox provides a single platform for travel agents to manage customers, suppliers, queries, quotations and invoices. De...

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DeBox Global Travel CRM Software Overview

What is DeBox Travel CRM?

DeBox global is an award-winning CRM for travel agents and agencies is designed to create the best-in-class customer experience. It helps travel operators manage tasks like ticket booking, hotel reservations, creating travel packages, and quotation building to a single solution. DeBox provides a single platform for travel agents to manage customers, suppliers, queries, quotations and invoices.

DeBox helps travel agencies get a better control over their business with detailed reports like monthly and daily query summary, quotation report, pending payment reports, etc. The travel CRM also gives thorough summary of monthly sales and gross margins. Travel agents can access details of top 5 FTOs (federation of tour operators) to gauge their business options. Further, the intelligent dashboard of De Box CRM also gives a destination information chart that breaks down top harbours for tourists.

DeBox is a complete travel CRM software that helps manage both FTOS/corporate and B2C related business models. Yoan also manage your suppliers in terms of information and agreement.

How Does DeBox Travel CRM Work?

Once you register a customer, DeBox CRM for travel agencies creates a pipeline of activities that needs to be fulfilled. Activities such as appointments, details dissemination, trip planning and more. The travel CRM solution lets agents and agencies simplify the process of acquiring customers. Travel agents/agencies can also add FTOs and corporates to define their SLAs. It facilitates successful business agreements specially for corporates.

Debox travel CRM software includes the unique Masters module. It helps create the master data for hotels along with their rate sheet, guide charges, flight charges, activity related charges, and so on.

Key Features of DeBox Travel CRM

Here are some of distinguished features of DeBox Travel CRM: 

  • Periodic Query Summary
  • Status-wise Query Report
  • To-do Lists
  • Task Assignment
  • Ability to add, edit, and delete FTO or Corporate
  • Complete B2C management
  • Supplier Management
  • Quotation and Package Builder
  • Overall Reporting of Business Performance
  • Invoicing & Payment Requisition

How to Use DeBox Software?

Get started with De Box software for travel agents in 5 simple steps:

  • Step 1: Buy De Box installation key from techjockey.com 
  • Step 2: Install De Box on your device or Directly login through the official website 
  • Step 3: Sign up & create your account 
  • Step 4: Add users & assign permissions 
  • Step 5: Get started with De Box software 

Price of DeBox Travel CRM

DeBox price is available at Techjockey on request. De Box retail CRM software comes with multiple pricing plans and caters to the diverse customer base:

Debox software price may vary based on factors like customization, additional features required, number of users, and the deployment type. For subscription-related details and offers on premium packages, please request a call back from our product experts.

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DeBox Global Travel CRM Pricing & Plans

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DeBox Global Travel CRM Features

  • icon_check Dashboards
    The dashboard of De Box Travel CRM offers a detailed information into the processes of a travel agency.
  • icon_check FTO/Corporate Management
    Link up with FTOs and corporates for a better business deal through De Box and manage them smoothly.
  • icon_check B2C Management
    A separate dashboard to manage and interact with B2C contacts. It saves information such as contact details, address, bank
  • icon_check Supplier Management
    De Box allows travel agents to add and track a supplier’s performance and upload business agreements for legal purposes.
  • icon_check Query Tracker
    Once agents receive a query, the priority is assigned along with the turnaround time.
  • icon_check Quotation Builder
    The travel CRM software helps operators to create quotation for the trips planned for clients. It automatically suggests titles
  • icon_check Package Builder
    Travel operators can create different types of travel packages for marketing and address to different types of customers.
  • icon_check Reports
    De Box Travel CRM gives detailed and insightful reports about customers, quotations, and pending payments.
  • icon_check Masters
    The Masters section includes comprehensive details about hotels, transportation charges, activities cost, flight information, and
  • icon_check Payment Request
    The payment requisition feature works as a two-way window for both travel agents and their clients to raise a ticket for pending
  • icon_check Invoice Generation
    The travel CRM software has Performa and tax invoice generation features. It also sends notifications about pending invoices.
  • icon_check Document Management
    This module allows travel agents to save all their legal and various other documents that are pivotal for a successful trip.
  • icon_check Complaint Management
    A separate window is given to clients to raise any complaints they have with a traveling agency or an agent to get quick
  • icon_check User Management
    The software can be used by travel agencies to manage their agents by creating profiles and giving user privileges to manage
  • icon_check Voucher Generation
    De Box travel CRM can generate discount vouchers to attract new customers.
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DeBox Global Travel CRM Specifications

Supported Platforms
Windows Windows
Devices
Desktop Desktop
Deployment
Cloud-Based Cloud-Based
Suitable For
Tours and Travels
Business Specific
Travel Agency
Language
English

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DeBox Global Travel CRM Reviews

4.7

Out of 5

img

Overall Rating

Based on
43 Verified Reviews

Rating Breakdown

  • Features 4.7
  • Value for Money 4.7
  • Ease of Use 4.7
  • Customer Support 4.8

93% Recommend this Product

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Pros

  • "They believe in innovation, always think out of the box which helped to automate our travel business. Highly skilled and strong team."

    Anushree EnterprisesJan 27, 2022

  • "Very user friendly, help in managing everything at one place."

    Manmohan Nov 23, 2021

  • "DeBox has amazing customer support team, they are always available to support you which is a key factor that many key players are adopting their Travel CRM."

    Rajesh PrabhuNov 15, 2021

Cons

  • "Extracting customer data and transferring it into Excel isn’t easy."

    Anushree EnterprisesJan 27, 2022

  • "Initially, we found it difficult to locate some features, but with time, it all got resolved."

    LAXMAN CHARAN MAJHIJan 18, 2022

  • "Initially, it was difficult to get timely resolution for our queries. But this was an initial hiccup. DeBox customer support is the best."

    WorkforceGroup EnuguDec 6, 2021

Ptanhi Singh

5

Reviewed on: Nov 15, 2021

Techjockey Verified

“The support provided by theor team beyond amazing.”

Pros

Tracking any lead is quite important for business. Butes lead generation needs lots of money and effort. It’s good to see that with TRAVCRM, we can precisely track the complete journey of clients and convert them easily.

Cons

Sometimes it lags.

Switched from Globetrack

Reason to switch

Globetrack's support wasn't upto the notch. The customer support took a lot of time to resolve issues.

Bhimji Khoyla

5

Reviewed on: Jan 17, 2022

Techjockey Verified

“Stays updated with all the basic reports.”

Pros

DeBox TRAVCRM is used in our entire organization, while our sales and operation staff members are using TRAVCRM most frequently. We are using TRAVCRM to ensure that our sales staff enter their task information daily and the operation staff put in queries. We can have complete visibility in their work, leads and sales. We also stay updated on all communication with customers with their status.

Cons

NA

Varsha Spring industrial ShivaBhai Chunara

4.7

Reviewed on: Jan 18, 2022

Techjockey Verified

“UI of TRAVCRM is amazing.”

Pros

Through DeBox TRAVCRM, we can complete our customer journey in a convenient way. We are able to generate queries, quotations, and proposals in multiple formats such as PDF, Word, and web. These proposals can be easily sent to clients through email or WhatsApp.

Cons

We haven't came across anything yet

See All DeBox Global Reviews

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How to install DeBox Travel CRM?

DeBox Travel CRM does not require physical installation. It is a web-based solution that can be accessed directly through any web browser.

Can I manage customer complaints with DeBox Travel CRM?

Yes, DeBox offers a complaints management module which is made accessible to the customer to air out their issues regarding anything they find unappealing.

Which operating system does DeBox support?

DeBox Travel CRM system is a cloud-based system and can be accessed from a web browser of any operating system.

Is there any DeBox app?

Currently, the DeBox Travel CRM app is not available.

What is the deployment type of DeBox Travel CRM?

DeBox Travel CRM system supports cloud-based deployment.

How much does DeBox Travel CRM cost?

DeBox Travel CRM system pricing starts at a very nominal price at techjcokey.com. Please request a call back and connect with software experts.

Who are the potential users of DeBox CRM for travel agencies?

DeBox Travel CRM system is typically used in travel industries by individual travel agents and large-scale travel agencies.

Is there any free trial or demo for DeBox software?

DeBox Travel CRM system demo is available for free with techjockey.com.

Is DeBox Travel CRM free?

DeBox Travel CRM offers a free trial. However, the premium plan with advanced features along with free De Box demo is available at Techjockey.

How can you download DeBox CRM for travel industry?

DeBox Travel CRM is a cloud-based system and doesn't require any installation. Visit the official portal and log in with your id and password.

How does DeBox work?

DeBox Travel CRM system helps with B2C, corporate, and supplier management. It's a complete solution for building package, quotations, and generating reports.

Can DeBox work offline?

No, DeBox is a cloud-based Travel CRM system and can't work offline.

Can I use DeBox on my laptop?

Yes, DeBox Travel CRM software could be used on any laptop through the browser.

Does DeBox work on android?

Currently, DeBox is not available for Android devices.

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.