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Penguin App

Brand: Prompt

  • 4.7

  • 8 Ratings & 8 Reviews

Penguin App is a restaurant management solution that helps food-service businesses manage orders, inventory, billing, and queue operations through a unified platform.

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Penguin App Software Overview

What is Penguin App?

Penguin App is a comprehensive and feature-rich restaurant management software designed to streamline and automate the daily operations of food service businesses. Developed by Prompt Softech, this multi-functional platform provides complete control over all restaurant activities through a fully Wi-Fi-managed system. It is engineered to handle everything from front-of-house tasks like order taking and queue management to back-of-house responsibilities like inventory control and reporting.

The software facilitates a modern, paperless environment by enabling digital order taking, managing long customer queues efficiently, and generating multi-kitchen Kitchen Order Tickets (KOTs) for different cooking stations. Its core purpose is to help restaurants operate more effectively, enhance the customer experience, and drive profitability through a single, integrated solution.

Why Choose Penguin App?

  • Systematic and Efficient Operations: The software is designed to help your team work more systematically, reducing manual errors and getting more done in less time.
  • Cloud-Based Convenience: With its cloud management system, Penguin App offers real-time storage and secure access to your restaurant data from anywhere, at any time. This ensures you are always connected to your business.
  • Enhanced Data Security: Built around standard security protocols, the platform provides robust data security, protecting sensitive business and customer information from unauthorized access.
  • Always Up-to-Date: Users automatically receive all upcoming features, software updates, and new versions as soon as they are released, ensuring the system remains current without any manual effort.
  • Improved Customer Experience: Features like advanced Queue Management and an interactive Digital Menu help reduce wait times, streamline ordering, and provide a superior dining experience for your guests.
  • Centralized Control: It offers a unified platform to manage billing, inventory, customer feedback, and more, giving owners and managers complete oversight and control.

Advanced Features of Penguin App

  • User-Friendly POS: An intuitive and quick Point of Sale (POS) system with an interactive menu for rapid and accurate order processing.
  • Paperless Ordering: The Captain App allows staff to take orders digitally on tablets, which are sent directly to the kitchen, minimizing errors and speeding up service.
  • Multi-Kitchen KOTs: Automatically generates and routes Kitchen Order Tickets to the correct cooking areas or kitchens, ensuring seamless communication and order preparation.
  • Flexible Billing Management: Provides staff with the option to merge or regenerate bills and supports a wide range of payment modes, including cash, cheque, and debit/credit cards.
  • Real-Time Inventory Tracking: Monitor and manage stock levels of all ingredients in real-time. The system supports both automatic and manual stock updates to prevent shortages and reduce waste.
  • Sales Reports & Analytics: Access detailed sales reports and performance analytics to monitor overall restaurant performance remotely.

Modules of Penguin App

  • Billing Software: A robust module that handles all billing processes, including bill merging, regeneration, and settlement through various payment methods for a smooth checkout experience.
  • Inventory Management: Provides real-time tracking and management of ingredient stock. This helps optimize purchasing decisions, control food costs, and minimize waste.
  • Feedback Management: A dedicated module to systematically collect and analyze customer feedback on food and services, providing valuable insights for data-driven improvements.
  • Menu Management: Allows for easy customization of the restaurant's digital menu. Managers can add high-quality images, detailed descriptions, and ingredient information to enhance the user experience.
  • Banquet Management: Streamlines the entire booking process for events and parties. Customers can reserve halls, select food and decoration packages, and make advance payments directly through the system.
  • Queue Management: An intelligent module that helps manage customer waiting lines by taking orders in advance and providing accurate wait times, significantly improving guest satisfaction during peak hours.

How to Use Penguin App?

  1. Choose Your Plan: Select a plan that best fits the unique needs and scale of your restaurant. You can opt for a customized plan to capitalize on specific features and maximize value.
  2. Professional Setup: Once you choose a plan, the Penguin App team takes over. They handle the complete installation and configuration of the software and hardware at your restaurant, ensuring a seamless setup.
  3. Enjoy and Grow Your Sales: With the system fully configured, you are ready to offer an enhanced dining experience to your customers. Use the app's powerful tools to manage operations effortlessly and watch your profits grow.

Penguin App Pricing

Penguin App pricing details are available on request on techjockey.com.

The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

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Prompt Company Details

Founded Year:  1987

Prompt

Director/Founders Robert Petti
Company Size 1-100

Penguin App Pricing & Plans

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Penguin App Features

  • icon_check Alerts
  • icon_check Billing & Invoicing
  • icon_check Analytics & Reporting
  • icon_check Customer Management
  • icon_check Feedbacks
  • icon_check Menu Management
  • icon_check Inventory Management
  • icon_check KOT Management
  • icon_check Point of Sale (POS)
  • icon_check Table Management
  • icon_check Payment Gateway
  • icon_check Queue Management
  • icon_check Data Security
  • icon_check Role-based access
  • icon_check Cloud Storage
    Cloud Data Backup.
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Penguin App Specifications

Supported Platforms
Windows Windows Android Android
Devices
Desktop Desktop Mobile Mobile Tablet Tablet
Deployment
Cloud-Based Cloud-Based Perpetual Perpetual
Suitable For
Retail Restaurant
Business Specific
Restaurants Retailers
Business Size
Small Business Startups Medium Business SMBs SMEs
Customer Support
Phone Email
Language
English
Training Resources
Videos

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Penguin App Reviews

4.7

Out of 5

img

Overall Rating

Based on
8 Verified Reviews

Rating Breakdown

  • Features 4.3
  • Value for Money 4.6
  • Ease of Use 4.4
  • Customer Support 4.4

86% Recommend this Product

Add Review

Shubhangni Saxena

User

4.5

Reviewed on: Feb 13, 2019

Techjockey Verified

“Nice restaurant management software”

Pros

Best software for eatery the board with incredible highlights. I'm utilizing this item over a half year. it's extremely simple to utilize and adaptable. I unquestionably prescribed.

Cons

NO CONS

Ajay Verma

User

4.2

Reviewed on: Jun 27, 2018

Techjockey Verified

“they will save a lot of time”

Pros

Techjockey was the perfect place to start in our search for a software solution. After a short call they were able to provide me 5 possible vendors and then help me get in contact with them to obtain more information & setup demonstrations. While we did add some additional vendors to our review process, the ones Techjockey provided ended up being the best suited

Cons

N/A

Priyank Patel

Administrator

User since: 1-2 years

5

Reviewed on: May 10, 2019

Techjockey Verified

“best pos software”

Pros

Its support system. Always available on call whenever required. Haven't seen such fast service in any other POS.

Cons

NO CONS

See All Penguin App Reviews

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What is penguin and How does it work?

Penguin is a complete Wi-Fi Restaurant Management App that includes Wi-Fi thermal printers, Wi-Fi Token Display, Admin main software, Queue, Kitchen, and Captain applications. In conventional restaurant management, Captains take an order on paper, pass it to the waiter for making its entry with the operator, and later take it to the kitchen, bar, or pantry. In this situation, not only does the legwork of the waiter increases, but a lot of manual interaction and interpretation is required. This results in wastage of time where the customers have to wait for the service from the waiter leading to increased pressure and poor order management. With PENGUIN Sim-less Tablet, the Captain can take orders on a wireless touchpad. The Captain has to just add the item and order from his Tablet, and soon the KOT/BOT is generated at the respective departments thru Wi-Fi and portable thermal printer. Likewise, the same reflects on the cash counter machines (server). The Captain and waiter need not leave the service area which helps in providing the customers with better service. (Captain can add remarks in the order like less spicy, medium, Jain, ½, etc.)

What is SaaS Model?

SAAS (Software as a Service) model gives you a flexible and convenient option to deploy Penguin App at your Restaurant. No big investment is needed as it has monthly subscription payment method. Pay a little to make your restaurant hi-tech.

Does it Work only at big restaurants?

This is the wrong perception conceived by the customers. It is feasible at small restaurants too. It depends on your business requirements, say, you have two Captains in your service area so you may go for two Tablets. Similarly, if you have two kitchen areas, you may go for two Wi-Fi Printers. Small restaurants are avail this system and increase their profit and sales. PENGUIN works as the way you want.

How flexible is the system?

The system gives flexibility to work in the stress-free environment, as now the Captain doesn’t need to move around much. Now, they can address their customers’ needs and help in better positioning of the restaurant. The cashier can view the entire table status and monitor the order items. The waiters have minimal work i.e. to pick up the order and serve on the table. They do not need to wait for the entry or preparation of items. We’ve developed an intelligible system that anyone can avail. The system is fully customized and admired by renowned hospitality groups.

Can it be protected against any kind of misuse?

We provide different rights to every member of the restaurant which helps the owner to track the transactions done by all the users but other employees have limited access to the data as set according to the owners’ permission. All the roles are pre-defined which lets you assign provisions to your employees as per your necessity. You don’t need to worry about any misuse.

What is Penguin app?

Penguin App is a comprehensive restaurant management software system designed to help you manage all aspects of your restaurant's operations, from billing and inventory to customer feedback.

How much does Penguin app cost?

Penguin App pricing details are available on request on techjockey.com.

What are the features of Penguin app?

Penguin App includes a wide range of features such as a user-friendly POS for billing, inventory management, menu customization, customer feedback management, banquet booking, and queue management.

What does Penguin App do?

Penguin App helps restaurant staff manage daily operations by enabling paperless ordering, managing customer queues, creating kitchen order tickets, and providing complete control over activities like billing and inventory.

Is Penguin App a cloud-based software?

Yes, Penguin App is a cloud-based system that provides real-time storage and secure access to your restaurant's data from anywhere at any time.

Can customers book banquet halls using Penguin App?

Yes, the banquet management module allows customers to book a hall for an event, select food and decoration packages, and make advance payments directly through the system.

How does the inventory management feature of Penguin App work?

The inventory management feature allows restaurant staff to track and manage the stock of ingredients in real-time, with options for both automatic and manual updates.

Can I customize my restaurant's menu in the Penguin App?

Yes, the menu management feature allows you to customize your menu by adding descriptions, images, and ingredient details to enhance the customer experience.

Who can use Penguin App?

Penguin App is ideal for fine-dining and multi-cuisine restaurants, quick-service restaurants (QSRs), restaurant chains and franchises, cafes, bakeries, bistros, banquet facilities, food courts, and other retail food outlets that need tools to manage orders, inventory, billing, and queues.

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.