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Brand : Servetel Communications
3.5 
6 Ratings & 6 Reviews
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Save upto 28%, Get GST Invoice on your business purchase | 
Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.
For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:
the GSTIN of the user associated with their registered business, and
the specified Entity Name for their business.
It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.
Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.
Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.
Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.
To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.
Buy Now & Pay Later, Check offer on payment page. Servetel is a cloud-based business call management software that ensures round the clock communication between your business and customers. This cloud telephony solution includes functionalities like virtual number, IVR, toll free number, voice broadcasting and missed call service. Servetel cloud m...Read more
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Webhook Integration Active webhook integration facility offered by Servetel, enables accurate business decisions in real-time. Agent Scheduling Admins can schedule call routing to agents over the IVR, as per their availability dates on the roaster. Call Recording Record customer conversations for monitoring, quality control and performance review. Call Forwarding It forwards business calls to the most suitable agent for a query and helps businesses the most out of every opportunity. Number Masking Servetel promises complete privacy by offering temporary virtual telephone numbers to both parties. Call Routing Callers are connected to the right agent to ensure quick query resolution. Real Time Analytics Companies get access to real-time analytics that can be used to track the overall performance of your call centre team. Live Call Monitoring Monitor every call between an agent and a customer with the help of a remote admin portal. SMS Alert Receive accurate SMS alerts about all received calls and missed calls to grab every business opportunity. User Friendly A user-friendly dashboard facilitates intelligent monitoring of the activities and performance of customer service agents. Real-Time Reports Real-time reports about customer service helps businesses improve their performance. CRM Integration Ensure quick communication with prospects and customers using Servetel and CRM integration.
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Pros
“The software implementation is smooth and straightforward. Also, it is very user-friendly and easy to use.” Karan Singh - Apr 11, 2023
Cons
“Bad customer support is afraid of picking up customers' calls. Random policies” Kunal - Mar 1, 2024
“Very unprofessional team. Can increase prices at any time and disconnect services at any time they like.” Abhishek - Dec 11, 2023
“I have been using this software for 2 years but haven’t ever experienced any disadvantages or shortcomings of it.” Ajay Singh - Sep 11, 2022
Verified reviewer:
Chief Executive Officer, Computer & Network Security
2-100 Employees
Reviewed on: Mar 1, 2024
Verified reviewer:
Founder, Banking
2-100 Employees
Reviewed on: Dec 11, 2023
Verified reviewer:
Associate, E-commerce
101-500 Employees
Software user since: 1-2 years
Reviewed on: Apr 11, 2023
| Brand Name | Servetel Communications |
| Information | Servetel Communications Private Limited |
| Founded Year | 2017 |
| Director/Founders | Karan Chhabra |
| Company Size | 1-100 Employees |
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