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Smartsheet

Brand: SMARTSHEET

  • 4.2

  • 13 Ratings & 13 Reviews

Smartsheet is a unique project management platform with an interface that looks like a spreadsheet. It helps teams and organizations manage and plan work along with features to help with collaboration.

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Starting at $12

Smartsheet Software Overview

What is Smartsheet?

Smartsheet is a web-based collaboration and strategic planning solution for enterprises. It can be used to unify three relevant elements of a business i.e. workflows, content, and collaboration. The software can be used by marketers to scale campaigns, information and ideas in real-time. Further, IT teams can use the software to manage resources and plan tasks as per their business needs. Admins can configure their Smartsheet application to enhance security and visibility with the software. The smart reports offered by this project management software can be used to monitor work across multiple sheets. Managers can also export the reports in excel or PDF formats and upload them on Google sheets.

How does resource management work in Smartsheet?

The resource management module of the Smartsheet app works in the following ways:

  1. You as an admin can set up resource viewers in your account, using multiple user management tools available in Smartsheet.
  2. Enable the resource management feature enlisted in the dependency setting of your project sheet with Smartsheet project management tool.
  3. You can use cross-project and project-specific resource views, to get a detailed overview of all the resources and get them allocated in real-time.
  4. Smartsheet project management software sends timely alerts, when a resource gets overbooked. You can customize task-wise resource allocation percentage to facilitate the multi-tasking of an individual resource.
  5. Resource viewers can monitor the allocation of team members across multiple tasks in an individual sheet or across multiple projects using Smartsheet software.

Benefits of Smartsheet

  1. Flow- With Smartsheet collaboration software, organizations can offer multi-directional, adaptable and automated workflows to their employees, facilitating control, clarity, and focus on relevant tasks in an efficient manner.
  2. Unified- The Smartsheet app can be used to bring together staff, teams, content, conversations and other relevant information on a single platform, and offer a common source of truth to individuals.
  3. Seamless business- Enterprises can operate their business with minimalistic IT support. Smartsheet software offers accurate visibility, enhanced security and comprehensive compliance facilitating confidence and innovation in the entire team.

Smartsheet Pricing

Smartsheet pricing starts at USD 12/User/Month. Smartsheet cost may vary for different users based on their feature requirements.
The Smart sheet price plans follow a three-tire subscription model. For more information, you can request a callback. Our software experts will get back to you in real time.

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SMARTSHEET Company Details

Founded Year:  2005

Smartsheet (NYSE: SMAR) is the enterprise work management platform. By aligning people and technology so organizations can move faster and drive innovation, Smartsheet enables its millions of users to achieve more.

Director/Founders Brent Frei, Eric Browne, John Creason, Maria Colacurcio
Company Size 1000+ Employees

Smartsheet Pricing & Plans

Pro-[1-10 Members]
Starting at $12
    • Users

      Users
      Users
    • Monthly

      Monthly
      Monthly

Key Features

  • Private sheets and reports

  • Sheets-Unlimited

  • Grid view

  • Gantt view

  • Calendar view

  • Board view

  • Dashboards-Unlimited

  • Templates

Business-[3+ Members]
Starting at $24
    • Users

      Users
      Users
    • Monthly

      Monthly
      Monthly

Key Features

  • Sheets-Unlimited

  • Grid view

  • Gantt view

  • Calendar view

  • Board view

  • Timeline view

  • Dashboards-Unlimited

  • Conditional form logic

  • Templates

  • Private sheets and reports

Enterprise-[10+ Members]
Price On Request

Key Features

  • Sheets-Unlimited

  • Grid view

  • Gantt view

  • Calendar view

  • Board view

  • Timeline view

  • Dashboards-Unlimited

  • Conditional form logic

  • Templates

  • Private sheets and reports

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Smartsheet Features

Core Functionalities

  • icon_check Workflow Management
    Manages and automates the flow of tasks and processes, ensuring that the right people or systems handle tasks at the right time?
  • icon_check Resource Management
    Allocate and manage team members effectively.
  • icon_check Risk Management
    Proactively identify and address potential project risks.
  • icon_check Task Management
    Central to all project management software, allowing users to create, assign, prioritize, and track tasks
  • icon_check Issue Management
    Identifies, tracks, and resolves problems or issues that arise during project execution
  • icon_check Pipeline Management
    Tracks the flow of tasks, processes, or projects through various stages to ensure smooth progression.
  • icon_check Backlog Management
    Manage the product and sprint backlogs with prioritized tasks
  • icon_check Sprint Management
    Plan, track, and manage sprints (short, time-boxed iterations)
  • icon_check Workforce Management
    Involves managing and optimizing team member workloads, schedules, and productivity?
  • icon_check Incident Management
    Manages unforeseen incidents or disruptions within a project, often found in industries requiring high reliability, such as IT or

Task & Workflow Management

  • icon_check Workflow Automation
    Design and automate workflows to enhance efficiency and ensure consistent task execution.
  • icon_check Recurring Tasks
    Schedule tasks to repeat at regular intervals to streamline ongoing project activities.
  • icon_check Task Prioritization
    Assign priority levels to tasks to ensure the most critical activities are addressed first.
  • icon_check Sub-Task Creation
    Break down complex tasks into smaller, manageable sub-tasks for better tracking and execution.
  • icon_check Task Dependencies
    Define and monitor task dependencies to manage the sequence and impact of task completion.
  • icon_check Notifications/Reminders
    Set up automated alerts and reminders to keep team members informed about task deadlines and updates.
  • icon_check Automated Task Assignment
    Automatically assigns tasks to team members based on workload, availability, and skill sets, helping to distribute work evenly as
  • icon_check Task Creation & Assignment
    Create, assign, and manage tasks.

Task Views

  • icon_check Gantt Chart
    Provides a visual timeline of the project with their durations and dependencies.
  • icon_check Kanban Boards
    Tasks are represented as cards that move across the columns.
  • icon_check Task List
    A simple list view of all tasks, including details such as due dates, assignees, and statuses.
  • icon_check Calendar View
    Displays tasks and deadlines on a calendar.
  • icon_check Timeline View
    Provides an overview of tasks and milestones over time.
  • icon_check Spreadsheet View
    Tasks are displayed in a table format similar to a spreadsheet.
  • icon_check Mind Map
    Visual representation of tasks and ideas branching out from a central concept.

Progress & Performance Tracking

  • icon_check Time Tracking
    Record the time spent on tasks for better project budgeting.
  • icon_check Milestone Tracking
    Set and track key project benchmarks.
  • icon_check Team Capacity Tracking
    Shows the distribution of tasks among team members for balancing workload and avoiding overburdening

Resource & Budget Management

  • icon_check Auto Scaling
    Dynamically scale resources (e.g., team size, server resources) based on project requirements.
  • icon_check Automated Resource Allocation
    Automatically adjusts resource allocation, such as server capacity, storage, or bandwidth, based on current project needs during
  • icon_check Budget Planning
    Set a spending plan for your project based on data insights.
  • icon_check Dynamic Budgeting
    Tracks project expenses and scales budget management features dynamically based on the project's financial requirements.
  • icon_check Risk Scoring System
    Quantify and score potential project risks based on severity.
  • icon_check Workload Distribution
    Distributes tasks and processes across team members or systems to prevent overloading any resource, ensuring balanced workloads

Collaboration & Communication

  • icon_check Real-Time Collaboration
    Work simultaneously on tasks, leave comments, and share feedback.
  • icon_check Version Control
    Track changes made to documents and files.
  • icon_check File Sharing & Document Collaboration
    Upload, share, and edit documents.
  • icon_check Integrated Chat & Messaging
    Real-time communication with team members.

Access Control & Security

  • icon_check User Access Management
    Control access to project information based on user roles.
  • icon_check Activity Logs
    Track user activity within the project management software
  • icon_check Multi-Factor Authentication (MFA)
    Enhance login security through MFA.
  • icon_check Data Backup and Disaster Recovery
    Ensure data security with regular backups and recovery plans.
  • icon_check Compliance Tracking
    Ensure adherence to relevant data and security compliance (e.g., GDPR, CCPA).

Customization

  • icon_check Templates
    Use pre-defined project and timeline structures to save time.
  • icon_check Custom Fields
    Add specific data fields to track unique project information.
  • icon_check Task Customization
    Modify tasks to include custom fields, tags, and properties to fit specific project needs.
  • icon_check Custom Layouts
    Design the software interface to fit your workflow.
  • icon_check Custom Views
    Create personalized views of project data.

Integrations

  • icon_check API Integration
    Allow for custom integrations through APIs
  • icon_check CRM Integration
    Sync with CRM systems to align customer relationships and sales data with project tasks and deliverables.
  • icon_check Communication and Collaboration Tools
    Integrate with various collaboration tools to streamline real-time communication and collaboration within project workflows.
  • icon_check File Storage and Sharing
    Connect cloud storage solutions to enable seamless file sharing and document management within projects.
  • icon_check Time Tracking Tools
    Integrate time tracking tools to monitor work hours and resource allocation directly in your project management system.
  • icon_check Issue Tracking Tools
    Link issue tracking software to manage and resolve bugs and issues alongside your project management processes.
  • icon_check Automation Tools
    Use automation platforms to create workflows that automatically handle repetitive tasks across multiple apps.
  • icon_check AI-Based Integrations
    Use AI for predictive analysis and workflow suggestions.
  • icon_check ERP Integration
    Connect ERP systems to unify project management with broader business operations, including finance, HR, and procurement.
  • icon_check Third Party Integrations
    Connect your system to external applications such as CRMs, payment gateways, and analytics tools for seamless data exchange.

Reporting & Analytics

  • icon_check Predictive Analytics
    Forecasting tools to predict future project outcomes based on historical data.
  • icon_check Dashboards
    Interactive dashboards that can be customized for different user roles.
  • icon_check Automated Reports
    Scheduling and automatic generation of regular reports. Email notifications with report summaries.
  • icon_check Project Progress Reports
    Track progress against the baseline plan, identify deviations in schedule or budget.
  • icon_check Resource Reports
    Allocation and utilization of resources (people, equipment, materials).
  • icon_check Risk Reports
    Identify, assess, and propose mitigation strategies for potential project risks.
  • icon_check Workload Reports
    Analyze workload distribution among team members, identify potential imbalances.
  • icon_check Timesheet Reports
    Track time spent on tasks by team members, assess project efficiency and billing accuracy.
  • icon_check Sprint Reports
    Track progress within development sprints.
  • icon_check Real-Time Reporting
    Live dashboards that update as data changes.
  • icon_check Report Customization
    Ability to create and customize reports based on specific project needs.
  • icon_check Benchmarking
    Compare project performance against industry standards or internal benchmarks.
  • icon_check Burndown & Burnup Charts
    Track progress towards sprint goals to manage progress and respond accordingly.
  • icon_check Bottleneck Reports
    Identification of task dependencies and potential bottlenecks.
Smartsheet Demo Video play icon

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Watch the demo video to explore key features, real workflows, and how the software fits your business needs.

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Smartsheet Specifications

Supported Platforms
Ubuntu Ubuntu Windows Windows iOS iOS Android Android MacOS MacOS Linux Linux
Devices
Desktop Desktop Mobile Mobile
Deployment
Cloud-Based Cloud-Based
Suitable For
All Industries
Business Specific
All Businesses
Business Size
Small Business Startups Medium Business Enterprises SMBs SMEs MSMBs MSMEs
Customer Support
Phone Forums
Language
English
Integration
API Integration
Training Resources
Documentation

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Smartsheet Reviews

4.2

Out of 5

img

Overall Rating

Based on
13 Verified Reviews

Rating Breakdown

  • Features 4.1
  • Value for Money 4.2
  • Ease of Use 4.2
  • Customer Support 4.4

89% Recommend this Product

Add Review

Pros

  • "Smartsheet has been key in our team’s collaborative efforts. It allows everyone to see the same information, make updates, and have everything reflected immediately."

    Deepak Kumar Aug 20, 2024

  • "Smartsheet’s Excel-like interface made it easy to start using right away."

    SURENDER KUMARAug 14, 2024

  • "Smartsheet has made my job easier by automating repetitive tasks. It’s also a great way to share and organize information within my team."

    Ishaaq Aug 13, 2024

Cons

  • "Despite its strengths, there are some areas that could be improved. For example, the Gantt view tends to reset every time I open it, requiring me to adjust the columns again. "

    Bismark TechnologyAug 21, 2024

  • "One challenge is that Smartsheet struggles with column formulas, especially with large datasets. "

    Ishaaq Aug 13, 2024

  • "A recurring issue is that when multiple team members update a sheet simultaneously, it can become disorganized, and a bit time consuming."

    Jai Kishan VajpayeeJul 17, 2024

Smartsheet Video Reviews

youtubeVideoId

4.6

“Smartsheet Review Is it the best project management software”

Review by: The Digital Project Manager

youtubeVideoId

4.4

“Smartsheet Review”

Review by: Women in Small Business

Surendra Charde

Administrator

Industry: Education User since: 1-2 years

4.8

Reviewed on: Jun 15, 2021

Techjockey Verified

“Smartsheet is a flexible solution for project management.”

Pros

It's simple to configure, has a lot of possibilities, and it's simple to share with others without having to provide masterdata.

Cons

The basic system does not support premium app extensions, this needs to be fixed.

Faruk

4.8

Reviewed on: Dec 22, 2020

Techjockey Verified

“Supports all of the Excel formulas”

Pros

Video/image proofing, automated workflows, and DE forms are all supported by content management. The majority of excel sheet formulas are supported.

Cons

Inefficient operational workflow involving other teams/domains.

Humayon Kabir

5

Reviewed on: Jun 16, 2020

Techjockey Verified

“Smartsheet offers constant development”

Pros

It offers a user-friendly interface that allows for quick self-learning and is backed up with high-quality online learning options.

Cons

Reporting functionality needs some improvement

Reason to switch

The software comes with constant update. Also the customer feedback is taken into consideration.

See All Smartsheet Reviews

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Articles for Smartsheet

See All Related Articles

Does Smartsheet collaborative solution come with a dedicated mobile app?

Yes, Smartsheet collaborative solution has a dedicated mobile app compatible with Android and iOS devices.

Is Smartsheet free?

Smartsheet application offers a free trial, but it is primarily a paid service. There is no permanently free plan, and pricing starts after the trial ends.

How much does Smartsheet Software cost?

Smartsheet pricing starts at $12 per user per month for the Individual plan and $24 per user per month for the Business plan, with enterprise-level pricing available for larger organizations.

What is Smartsheet used for?

Smartsheet is used for work management and collaboration. It allows teams to manage projects, track tasks, automate workflows, and visualize data with reports and dashboards.

What language does Smartsheet use?

Smartsheet uses its proprietary formula language similar to Excel for calculations. For automation and integrations, users can leverage APIs and connect with programming languages like Python, JavaScript, etc.

Is Smartsheet only web-based?

Smartsheet is primarily web-based, but it also has mobile apps for iOS and Android, allowing you to manage your sheets on the go.

Is Smartsheet a CRM?

No, Smartsheet is not a CRM. It is a work management and collaboration platform, but it can integrate with CRMs like Salesforce for enhanced workflow management.

How to use Smartsheet?

Create a sheet or choose a template. Add columns, rows, and customize fields. Assign tasks, set deadlines, and collaborate with your team. Use automation, reports, and dashboards to streamline work.

How to merge two sheets in Smartsheet?

Smartsheet doesn't allow direct merging of two sheets. However, you can use the Copy Rows feature to manually move data between sheets or create a report to aggregate data from multiple sheets.

Who uses Smartsheet?

Smartsheet is used by project managers, operations teams, marketers, and business professionals in industries like IT, construction, healthcare, and education for task and project management.

How to add a task in Smartsheet?

Open your sheet. Add a new row and enter the task details. Assign the task to a team member, set the due date, and add any additional information in the relevant columns.

Smartsheet Questions

Q:

How to create a Gantt chart in Smartsheet?

Ranjit Roy Sep 7, 2025
A:

Steps to Create a Gantt Chart in Smartsheet

  • Create a New Sheet – Click the '+' sign and select 'Project' to generate a sheet with Gantt chart view.
  • Enter Tasks & Subtasks – Add tasks and indent subtasks to create a structured hierarchy.
  • Set Start & End Dates – Assign start and finish dates to each task to populate the Gantt chart.
  • Enable Dependencies – Use the Predecessor column to link tasks and adjust timelines dynamically.
  • Customize the Chart – Modify colors, adjust durations, and drag bars to refine the schedule.
  • Track Progress – Add percent complete, assign team members, and attach files for better project tracking.
Hitesh Thakkar Sep 17, 2025
Q:

How to fix sync issues in Smartsheet?

Aazad choudhary Aug 24, 2025
A:

To fix sync issues in Smartsheet:

  • Make sure you’re using the latest version of Smartsheet and the synced application.
  • Verify that you have enabled all the permissions required to access and sync data.
  • Verify that the Smartsheet and synced application are connected.
  • Try to update the Smartsheet data and refresh the sync manually.
Abhijeet Bhosale Aug 27, 2025
A:

To ensure that the data you are collecting is the data you require, you must design the form with required fields, field validations, and dropdowns.

raj sing Oct 23, 2024
A:

To find out who submitted a form in Smartsheet, you can include a field in your form that asks for the submitter's name or email. The response will appear in the row along with the other submitted data.

Sagar Oct 23, 2024
A:

You can use automated workflows to trigger alerts, approvals, or updates based on specific criteria in the submitted content to surface relevant information based on it.

Sakshi Jagtap Oct 23, 2024
See All Smartsheet Questions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

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  • the GSTIN of the user associated with their registered business, and

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It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.