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SOTI Assist

Brand: SOTI India

  • 4.2

  • 6 Ratings

SOTI Assist is a help desk solution designed for organizations that hire workers at remote locations. These workers also use mobile, tablets, laptops and PC to execute the work and such devices can also raise issues. SOTI Assist helps in fixing these issues quickly irrespective of the fact where the...

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SOTI Assist Software Overview

SOTI Assist is a help desk solution designed for organizations that hire workers at remote locations. These workers also use mobile, tablets, laptops and PC to execute the work and such devices can also raise issues. SOTI Assist helps in fixing these issues quickly irrespective of the fact where the device is located. Its remote control technology helps the technician to analyze the problem instantly. Moreover, you can extend the capabilities of SOTI Assist by integrating it with other products of SOTI such as SOTI MobiControl.

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SOTI India Company Details

Founded Year:  2013

SOTI India

Director/Founders LYNETTE RODRIGUES ANNE
Company Size 1000+

SOTI Assist Pricing & Plans

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Price Available on Request

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SOTI Assist Features

  • icon_check Remote Support
    It allows remote control and remote view of all the devices and fix the problems irrespective of location.
  • icon_check Mobile Support
    It helps you choose the best device for your organization by giving you options of more than 170 OEMs.
  • icon_check Multi Platform
    SOTI Assist offers its features irrespective of device or OS you use.
  • icon_check Ticket Management
    Raise the ticket for help desk technicians to prioritize their tasks and view the status of the same in the dashboard.
  • icon_check Integration
    You can integrate SOTI Assist with other products of SOTI to extend its capabilities.
  • icon_check Self Service Portal
    Your mobile workforce can help itself by initiating, updating and monitoring the support tickets.

SOTI Assist Specification

Supported Platforms
Windows Windows
Devices
Desktop Desktop
Deployment
Web-Based Web-Based Perpetual Perpetual
Suitable For
All Industries
Business Specific
All Businesses
Language
English

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SOTI Assist Review

4.2

Out of 5

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Overall Rating

Based on
6 Verified Ratings

Rating Breakdown

  • Features 4
  • Value for Money 4.3
  • Ease of Use 4.0
  • Customer Support 4.4

85% Recommend this Product

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What are the minimum system requirements for installing SOTI Assist?

SOTI Assist needs MobiControl 13.3 or greater, Chrome/Edge/Firefox/IE II browser, Microsoft SQL Server 2012, Windows 8 or Windows Server 2012, 2 GHz or faster processor, 2 GB or more RAM and hard disk space of 50 MB.

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.