SOTI Assist is a help desk solution designed for organizations that hire workers at remote locations. These workers also use mobile, tablets, laptops and PC to execute the work and such devices can also raise issues. SOTI Assist helps in fixing these issues quickly irrespective of the fact where the device is located. Its remote control technology helps the technician to analyze the problem instantly. Moreover, you can extend the capabilities of SOTI Assist by integrating it with other products of SOTI such as SOTI MobiControl.
It allows remote control and remote view of all the devices and fix the problems irrespective of location.
It helps you choose the best device for your organization by giving you options of more than 170 OEMs.
SOTI Assist offers its features irrespective of device or OS you use.
Raise the ticket for help desk technicians to prioritize their tasks and view the status of the same in the dashboard.
You can integrate SOTI Assist with other products of SOTI to extend its capabilities.
Your mobile workforce can help itself by initiating, updating and monitoring the support tickets.
PRICE ON REQUEST
SOTI Assist needs MobiControl 13.3 or greater, Chrome/Edge/Firefox/IE II browser, Microsoft SQL Server 2012, Windows 8 or Windows Server 2012, 2 GHz or faster processor, 2 GB or more RAM and hard disk space of 50 MB.
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