SOTI Assist is a help desk solution designed for organizations that hire workers at remote locations. These workers also use mobile, tablets, laptops and PC to execute the work and such devices can also raise issues. SOTI Assist helps in fixing these issues quickly irrespective of the fact where the device is located. Its remote control technology helps the technician to analyze the problem instantly. Moreover, you can extend the capabilities of SOTI Assist by integrating it with other products of SOTI such as SOTI MobiControl.