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  1. Business Software
  2. Collaboration Software
  3. Remote Support Software

  4. GoTo Resolve

GoTo Resolve

Brand : GoTo

Starting Price:

₹ 39,930 excl. GST

₹ 47,117 incl. GST

View plans

Save Extra with 2 Offers

  • offer_icon Save upto 28%, Get GST Invoice on your business purchase |
    T&C close

    Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

    For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

    • the GSTIN of the user associated with their registered business, and

    • the specified Entity Name for their business.

    It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

    Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

    Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

    Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

    To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.

  • offer_icon Buy Now & Pay Later, Check offer on payment page.

GoTo Resolve (Formerly GoToAssist) is a remote support software meant for establishing frictionless remote connections with customers. The remote management software offers simple plugins for viewing the customer's screen either using a desktop application or a web browser. With GoTo Resolve, you c...Read more

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GoTo Resolve Software Pricing, Features & Reviews

What is GoTo Resolve?

GoTo Resolve (Formerly GoToAssist) is a remote support software meant for establishing frictionless remote connections with customers. The remote management software offers simple plugins for viewing the customer's screen either using a desktop application or a web browser.

With GoTo Resolve, you can address issues on the system of both your employees and customers. It also helps with remote diagnostics, multi-monitor navigation and file transfer.

This Remote access software is also helpful in connecting with unattended computers. The simple process requires running an installer to start the remote set-up on a customer's device for troubleshooting issues or conducting live sessions. Next, you can check for the available computers and use the one-click option to connect anytime.

Key Modules of GoTo Resolve Remote Desktop Software

  1. Agent console for starting support sessions using the desktop or browser app.
  2. Remote diagnostics to do software and hardware configurations for session reporting.
  3. Multi-monitor navigation for switching between multiple computers with ease.
  4. Multi-session support for simultaneously hosting up to fifteen sessions per technician.
  5. Active directory connector to manage license provisioning and users with the GoTo Resolve account.

How to Start a Session with GoTo Resolve

  • Step 1: Launch GoTo Resolve from your mobile device, desktop or web browser
  • Step 2: Provide customers with the link so that they too can join you
  • Step 3: Use the inbuilt diagnostic tools for screen sharing

Benefits of GoTo Resolve Remote Support Software

  1. Complete security of customer data
  2. Faster IT support and management with Go To resolve IT support software
  3. Updated network equipment and high capacity servers for optimal performance
  4. Built-in brokers for balancing the sessions' load across several communication servers
  5. TLS (transport layer security) and AES encryption
  6. SRP authentication against all types of threats to the data
  7. HTTP outbound connections for secured screen sharing
  8. Centralized admin for customizing permissions
  9. Live user support for resolving queries
  10. Slack integration

GoTo Resolve Pricing

GoTo Resolve pricing starts from INR 39,930 at techjockey.com. It comes with multiple pricing plans and caters to a diverse customer base. For subscription-related details and offers on premium packages, please request a call back from our product experts.

Product Enrichment Section Image Product Enrichment Section Image Product Enrichment Section Image Product Enrichment Section Image

GoTo Resolve Pricing & Plans

Resolve (Buy for 12 months, get 12 months free)
  • Ipad Iphone Android Apps
  • Unattended Access
  • File Transfer
  • Mobile Device Support
    • Quantity
    • Yearly

Calculated Price (Exclusive of all taxes)

₹ 39930

Get GoTo Resolve Demo

We make it happen! Get your hands on the best solution based on your needs.

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GoTo Resolve Gallery

play GoTo Resolve - Product Overview Demo
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GoTo Resolve Features

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Ipad Iphone Android Apps

Simple tap options for accessing GoToAssist from multiple mobile operating systems or devices. 

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Unattended Access

An inbuilt toolbar in this remote support software makes it easy to add a computer for setting up unattended access.

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File Transfer

The remote management software offers proxy and firewall-friendly connection for sharing files. 

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Mobile Device Support

The remote support software provides seamless mobile device support for screen sharing even while on the go. 

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Session Transfer

You can transfer support sessions to another technician for resolving queries.   

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Data Archiving

Store long-term data, save recordings and export reports with GoToAssist collaboration software 

GoTo Resolve Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Training:
  • Language:
  • Windows iOS Android MacOS
  • DesktopMobileTabletiPad
  • Web-Based
  • All Industries
  • All Businesses
  • Startups, Medium Business, SMBs, SMEs, MSMBs
  • Phone, Email, Live Chat, Communities, Forums
  • In Person, Live Online
  • English

GoTo Resolve Review

90%

Have recommended this product

Overall Score

4.6/5
Based on 1 Review

Review this product

Your valuable feedback helps others like you make a better decision.

JD

Jimit Dattani

Verified reviewer:linkedin_verify

User

Reviewed on: May 19, 2021

4.6/5

“Best software to access computer remotely”

Pros :

Cons :

Features

5/5

Value for Money

4.5/5

Customer Support

4.5/5

Ease of Use

4.5/5

Likely to Recommend

9/10

GoTo Company Details

Brand Name GoTo
Information At GoTo, we're making IT easy, anywhere, with remote management and support, and business communication software, unified with one admin solution. We help you get things done simply and securely, so work time can be well-spent and free time can be better spent.
Founded Year 2003
Director/Founders Mr. Veldran
Company Size 1000+ Employees
Other Products GoToWebinar, GoToMeeting, GoToMyPC, LogMeIn Pro, LogMeIn Central

GoTo Resolve FAQ

A The remote management software uses AES encryption and TLS for a secured file transfer and screen sharing experience.
A The collaboration software offers a multi-monitor navigation system for switching simultaneously between different customer screens.
A The connector is used for managing license provisioning and users for GoTo Resolve account.
A GoTo Resolve can be launched from both web browsers and desktop application or mobile device easily.
A As long as your tech support professionals are using GoTo Resolve for assisting your employees and customers with their devices or any features, it’s legitimate.
A GoTo Resolve is a cloud-based solution that helps IT professionals connect with the laptop or mobile device of any customer or employee. It helps provide support anytime and from anywhere.

GoTo Resolve Alternatives

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SOTI Assist BeyondTrust Remote Support Teamviewer Remote Management Zendesk Remote Access Software
See all GoTo Resolve Alternatives
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