SOTI Assist

Remote Support Software

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SOTI Assist Alternatives

LogMeIn Rescue (GoTo)

Remote Support Software

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LogMeIn Rescue (GoTo) Alternatives

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Starting at

$ 108.25

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All industries

All industries

Remote Support
Mobile Support
Multi Platform
Ticket Management
Integration

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Anywhere, Anytime Access
Configurable Workflow
Real Time Monitoring
Robust reporting capabilities
Seamless Integration

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Overall

5(3)

Features

Ease of Use

Value for Money

Customer Support

Likelihood to Recommend

95%

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pros-list-icon GoTo Rescue is the ultimate way to provide live technical support to your customers through an easy-to-use and reliable platform. You can monitor and control sessions and see in real-time the screen of the customer you are remotely assisting. The support rep can take control of the customer's computer, in a secure environment, and solve the customer's problem, without the need for the support rep to be physically present with the customer. Posted - Mar 24, 2023

cons_icon Nothing to dislike about the product. It's working great so far. Posted - Mar 24, 2023

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Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

A Quick Comparison Between SOTI Assist and LogMeIn Rescue (GoTo)

Let’s have a detailed comparison of SOTI Assist vs LogMeIn Rescue (GoTo) to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether SOTI Assist or LogMeIn Rescue (GoTo) fits your business.

Comparison of SOTI Assist vs LogMeIn Rescue (GoTo) In terms of Features

SOTI Assist includes features like Remote Support, Mobile Support, Multi Platform and Ticket Management. LogMeIn Rescue (GoTo) is known for functionalities like Anywhere, Anytime Access, Configurable Workflow, Real Time Monitoring and Robust reporting capabilities. When you compare SOTI Assist vs LogMeIn Rescue (GoTo), look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between SOTI Assist and LogMeIn Rescue (GoTo) In terms of Deployment Type

While SOTI Assist supports Web Based and On Premises deployment; LogMeIn Rescue (GoTo) is suitable for Web Based deployment. While selecting between SOTI Assist and LogMeIn Rescue (GoTo), figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

SOTI Assist or LogMeIn Rescue (GoTo): Which Is Ideal for Your Industry

SOTI Assist is ideal for industries like All Industries. For All Industries, LogMeIn Rescue (GoTo) is a better choice. If you are confused between SOTI Assist or LogMeIn Rescue (GoTo), you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - SOTI Assist or LogMeIn Rescue (GoTo)

SOTI Assist and LogMeIn Rescue (GoTo) can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare SOTI Assist and LogMeIn Rescue (GoTo) during demo to decide which one is best for your business.

FAQs

Is SOTI Assist better than LogMeIn Rescue (GoTo)?

While SOTI Assist offers customized features, LogMeIn Rescue (GoTo) has diverse modules. Select between SOTI Assist or LogMeIn Rescue (GoTo) as per your business needs.

Are SOTI Assist and LogMeIn Rescue (GoTo) same?

Both these products offer similar features but with a different approach. While SOTI Assist emphasizes on user experiences, LogMeIn Rescue (GoTo) focuses on functionalities.

Which is better SOTI Assist or LogMeIn Rescue (GoTo)?

It all depends on the functionalities that you prefer. While SOTI Assist offers add-ons along with essential features, LogMeIn Rescue (GoTo) emphasizes on customization.

Is SOTI Assist the same as LogMeIn Rescue (GoTo)?

No, the difference between SOTI Assist and LogMeIn Rescue (GoTo) lies in terms of features and functionalities. While SOTI Assist can be customized as per the user’s needs, LogMeIn Rescue (GoTo) addresses the diverse audience.

Can SOTI Assist replace LogMeIn Rescue (GoTo)?

It depends upon your business requirement. Both SOTI Assist and LogMeIn Rescue (GoTo) provides standard features to cater diverse industry needs.

What is the difference between SOTI Assist and LogMeIn Rescue (GoTo)?

The difference lies in terms of the user interface and functionalities. While SOTI Assist is customizable, SOTI Assist offers comprehensive modules.