Surfly

What is Surfly?

Surfly is a co-browsing solution that lets businesses collaborate with users on their website or app in real-time. Unlike traditional co-browsing, Surfly doesn't require changing the website or adding JavaScript code. It offers collaborative features to enhance user journeys, going beyond simple screen sharing. Surfly provides customizable co-browsing experiences with company branding and domain, accessible in one click.

Its APIs allow integrating co-browsing into any app or platform. It integrates with CRM and contact center software like Salesforce and Zendesk. This screen sharing software prioritizes security, acting as infrastructure where data passes through but isn't stored, and it is AICPA SOC compliant, ISO/IEC 27001 certified, and HIPAA compliant. It is used by companies in industries like insurance, banking, and healthcare to improve customer satisfaction and retention.

Why Choose Surfly Software?

• Seamless Co-Browsing : Enables real-time collaboration without requiring downloads or installations.
• Secure & Compliant : Ensures data privacy with encrypted connections and compliance with GDPR and other standards.
• Enhanced Customer Experience : Provides interactive support through screen sharing, video chat, and annotation tools.
• Easy Integration : Works with existing CRM, support, and sales platforms for a smooth workflow.
• Role-Based Access : Allows controlled collaboration with permission-based roles and session management.
• Custom Branding : Offers a personalized user experience with branding and UI customization options.
• No Latency Issues : Provides a fast and smooth browsing experience without noticeable delays.

Benefits of Surfly Software

• Instant Session Handoff : Users can seamlessly transfer sessions between team members without interruptions.
• No Impact on Original Website : Unlike traditional screen sharing, Surfly enables co-browsing without modifying the original website.
• Omnichannel Support : Works across different communication channels, including live chat, email, and phone support.
• AI-Powered Insights : Provides analytics and insights to track session interactions and improve customer engagement.
• Universal Compatibility : Functions across all browsers and devices without requiring additional plugins.
• Reduced Support Costs : Helps businesses resolve issues faster, reducing the need for lengthy troubleshooting calls.
• Improved Sales Conversions : Enables personalized demonstrations and guided navigation to enhance lead conversion rates.

Pricing of Surfly

Surfly price details are available on request at techjockey.com.

The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.