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SutiCRM

Brand: SutiSoft

  • 4.4

  • 5 Ratings & 5 Reviews

SutiCRM is a customer relationship management (CRM) software for managing sales, marketing, contract, and communication.

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$10

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Starting at $10

SutiCRM Software Overview

What is SutiCRM?

SutiCRM is a cloud-based customer relationship management (CRM) software to help businesses manage sales, marketing, contracts, and customer support. It automates workflows, thus helps in communication between teams. The interface is user-friendly with dashboards, reporting tools, and integrations with Google Workspace. It centralises data of leads, clients, communication, sales and thus helps businesses track leads, customer interactions, and carry out performance analytics in real-time.

SutiCRM provides marketing automation for running campaigns and generating leads. Its sales force automation helps to manage opportunities, and contract management helps in approvals. The reporting and analytics feature provides deep insights into customer trends. It allows customisation as needed, making operations more efficient and improving overall customer engagement.

Why choose SutiCRM?

  • Centralized Management: Enables smooth coordination by integrating sales, marketing, and customer support into a single platform for better efficiency.
  • Marketing Automation: Manages campaign execution, lead generation, and audience targeting with automated workflows to improve engagement and conversion rates.
  • Reporting and Analytics: Provides real-time data insights, helping businesses track performance, identify trends, and make informed strategic decisions.
  • Inventory Management: Increases stock control by monitoring supplies, automating reorders, and reducing inefficiencies to maintain optimal inventory levels.
  • Lead to Sales Management: Simplifies tracking prospects, converting leads into customers, and optimizing sales pipelines for higher revenue growth.

Benefits of SutiCRM

  • Effective Marketing: Helps businesses automate campaigns, reach the right audience, and generate leads efficiently for higher engagement.
  • Better Sales: Simplifies lead tracking and customer interactions, ensuring improved conversions and revenue growth.
  • Better Decision Making: It offers real-time analytics and insights, helping businesses make informed and strategic choices.
  • Friendly Dashboard: Provides friendly interface with easy navigation for smooth access to essential tools and features.
  • Seamless Integration: Works smoothly with other business tools like Google Workspace, ensuring efficient collaboration and data management.
  • Improved Customer Engagement: Helps businesses track interactions, respond quickly, and build stronger relationships with customers for better retention.

Pricing of SutiCRM

SutiCRM Price starts at $10. It comes with multiple pricing plans and caters to a diverse customer base. For subscription-related details and offers on premium packages, please request a call back from our product experts.

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SutiSoft Company Details

Founded Year:  2009

SutiSoft is a leading provider of integrated business management solutions built on an open platform architecture that allows easy integration with third party applications.

Director/Founders N.D. Reddy
Company Size 101-500 Employees

SutiCRM Pricing & Plans

Professional
Key Features
  • Contact and accounts
  • Leads and opportunities
  • Activity management
  • Reports & analytics
  • Mobile access - ( iPad, iPhone and Android )
Starting at $10
    • Users

      Users
      Users
    • Monthly

      Monthly
      Monthly

Key Features

  • Contact and accounts

  • Leads and opportunities

  • Activity management

  • Reports & analytics

  • Mobile access - ( iPad, iPhone and Android )

SutiCRM Features

Customer Data Management (CDM)

  • icon_check Contact Management
    Organizes and tracks customer details, interactions, and communication history for better engagement.
  • icon_check Account Management
    Maintains customer accounts with updates, preferences, and interactions to ensure better relationship handling.
  • icon_check Customer Profiles
    Stores detailed customer data, demographics and preferences, for personalized marketing and sales strategies.
  • icon_check Activity History
    Logs customer interactions, emails, and calls to provide a complete timeline for informed decision-making.
  • icon_check Contact Segmentation
    Group contacts based on behavior, demographics, or interests for personalized engagement.

Sales Management

  • icon_check Lead Management
    Captures, tracks, and nurtures potential customers from inquiry to conversion using automated workflows.
  • icon_check Territory Management
    Organizes sales teams by region, distributing leads efficiently for better outreach and performance.
  • icon_check Contract Management
    Automates contract creation, approval, and storage to improve efficiency and reduce manual errors.
  • icon_check Quote Management
    Generate accurate, branded quotes and proposals to accelerate sales processes.
  • icon_check Sales Forecasting
    Predicts future revenue trends using data insights, helping businesses optimize sales strategies.
  • icon_check Sales Automation
    Manages repetitive sales tasks, ensuring better lead follow-ups and increased conversions.
  • icon_check Workflow Automation and Management
    Automate repetitive tasks and workflows to improve sales team efficiency.
  • icon_check Opportunity & Pipeline Management
    Visualize and track deals through stages from lead generation to closing.
  • icon_check Order Management
    Manages customer orders, payments, and shipping details to ensure smooth transaction handling.
  • icon_check Deal Management
    Tracks and manages deals, negotiations, and contract details to close sales faster and efficiently.

Marketing Automation

  • icon_check Campaign Management
    Plans, executes, and analyzes marketing campaigns across channels for better audience engagement.
  • icon_check Lead Nurturing
    Automates customer interactions through personalized follow-ups to move leads through the sales funnel effectively.
  • icon_check Customer Segmentation
    Groups customers based on behavior and demographics to enable targeted marketing strategies.
  • icon_check Automated Campaigns
    Automatically trigger campaigns based on customer behavior, interests, or milestones.
  • icon_check Email Marketing
    Design and send personalized email campaigns, track opens, clicks, and conversions.
  • icon_check Customer Journey Tracking
    Monitor and analyze the customer journey from awareness to purchase.
  • icon_check Event-Triggered Workflows
    Automate responses and actions based on customer behaviors (e.g., email opens, site visits).

Data Sourcing / Integrations

  • icon_check Social Media Integration
    Connects CRM with platforms like LinkedIn and Facebook for better social engagement tracking.
  • icon_check Data Import/Export
    Facilitates easy migration and sharing of customer data across different applications.
  • icon_check Calendar Integration
    Syncs CRM with calendars to automate scheduling and reminders for sales and marketing activities.
  • icon_check Email Marketing Tools Integration
    Connect CRM with email platforms like Mailchimp or SendGrid for seamless campaigns.
  • icon_check Marketing Tools Integration
    Integrate with marketing platforms (e.g., Google Ads, HubSpot) to enhance campaign effectiveness.
  • icon_check Third Party Integrations
    Connect CRM with a variety of third-party tools and services to enhance functionality.
  • icon_check API Access
    Customizable API for integrating with other business applications or extending CRM capabilities.
  • icon_check eCommerce Integrations
    Sync CRM with eCommerce platforms like Shopify, WooCommerce for a unified customer experience.
  • icon_check Interactive Voice Response (IVR) Integration
    Integrate CRM with IVR systems to manage customer calls and enhance support.

Collaboration Tools

  • icon_check Task / Activity Management
    Assigns, tracks, and manages tasks for teams to improve efficiency and accountability.
  • icon_check Document Sharing & File Storage
    Stores and shares essential business documents securely within the platform.
  • icon_check Team Communication
    Enables real-time collaboration through integrated messaging, notifications, and shared dashboards.
  • icon_check Omnichannel Support & Engagement
    Provide consistent customer support across multiple channels, including email, chat, and social media.

Security & Compliance

  • icon_check Role-Based Access Control (RBAC)
    Control user access based on their roles, limiting access to sensitive data.
  • icon_check Data Encryption
    Encrypt data both at rest and in transit to safeguard customer information.
  • icon_check Backup & Disaster Recovery
    Ensure business continuity with secure backups and disaster recovery plans.
  • icon_check GDPR & Data Privacy
    Comply with regulations such as GDPR, HIPAA, and CCPA. to protect customer privacy.
  • icon_check Audit Trail
    Track changes and updates within the system for enhanced security and transparency.

AI & Machine Learning

  • icon_check Predictive Analytics
    Leverage AI to predict future trends, sales, and customer behavior for better decision-making.
  • icon_check Lead Scoring
    Use AI to score leads based on their likelihood to convert, helping prioritize sales efforts.
  • icon_check Chatbots
    Automate customer interactions with AI-driven chatbots to assist or direct inquiries efficiently.

Reporting & Analytics

  • icon_check Campaign Performance
    Measures marketing efforts, analyzing conversion rates and engagement levels for optimization.
  • icon_check Customer Insights
    Provides detailed analytics on customer behavior, preferences, and trends for better business decisions.
  • icon_check Predictive Analytics
    Leverage AI to predict future trends, sales, and customer behavior for better decision-making.
  • icon_check Custom Dashboards
    Create personalized dashboards to visualize key metrics and data relevant to your business.
  • icon_check Real Time Analytics
    Monitor and analyze real-time data to make timely, informed decisions.
  • icon_check Sales Performance Reports
    Track individual and team sales metrics, including revenue, win rates, and pipeline health.
  • icon_check Forecasting & Trends
    Use historical data to forecast future sales and trends for improved business planning.
  • icon_check Performance Tracking
    Monitor team performance across various functions, tracking progress against KPIs.

Alerts & Notifications

  • icon_check Event-Triggered Notifications
    Automatically notify users of key events, such as new leads, meetings, or customer actions.
  • icon_check Custom Workflow Alerts
    Create custom alerts for specific workflows or actions, ensuring nothing gets missed.
  • icon_check System Errors/Failures
    Receive immediate notifications for any system failures or errors for quick resolution.
  • icon_check Customer Interaction Alerts
    Get notified when customers engage with emails, forms, or other touchpoints.
  • icon_check Workflow Trigger Alerts
    Alert users when specific workflow conditions or triggers are met.
  • icon_check SLA Violations
    Receive notifications when service level agreements are breached or approaching deadlines.
  • icon_check Lead Activity Alerts
    Get alerts when leads take important actions (e.g., filling out a form or making a purchase).
SutiCRM Demo Video play icon

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Watch the demo video to explore key features, real workflows, and how the software fits your business needs.

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SutiCRM Specifications

Supported Platforms
Ubuntu Ubuntu Windows Windows MacOS MacOS Linux Linux
Devices
Desktop Desktop Mobile Mobile iPad iPad
Deployment
Cloud-Based Cloud-Based
Suitable For
All Industries
Business Specific
All Businesses
Business Size
Small Business Startups Medium Business Enterprises
Customer Support
Email Communities
Language
English
Training Resources
Videos

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SutiCRM Reviews

4.4

Out of 5

img

Overall Rating

Based on
5 Verified Reviews

Rating Breakdown

  • Features 4.6
  • Value for Money 4.4
  • Ease of Use 4.7
  • Customer Support 4.6

90% Recommend this Product

Add Review

Pramod Kumar

User

4.9

Reviewed on: Nov 8, 2018

Techjockey Verified

“Techjockey has great operating model”

Pros

Techjockey was very helpful in taking my listed requirements and narrowing my search to a usable list of providers. Techjockey then facilitated contact with these providers to provide a more in-depth evaluation. All recommended providers would have met my requirements.

Cons

N/A

lakshay chhabra

User

4

Reviewed on: Nov 1, 2018

Techjockey Verified

“Great Experience with Techjockey”

Pros

In beginning what was shaping up to be a long, labor-intensive, and overwhelming slog through sales pitches for a new LMS provider, I decided to start by providing some of my company's preliminary LMS requirements to Techjockey.

Cons

N/A

Pramod Kumar

User

4.6

Reviewed on: Nov 8, 2018

Techjockey Verified

“Techjockey has great operating model”

Pros

Techjockey was very helpful in taking my listed requirements and narrowing my search to a usable list of providers. Techjockey then facilitated contact with these providers to provide a more in-depth evaluation. All recommended providers would have met my requirements.

Cons

N/A

See All SutiCRM Reviews

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Who uses SutiCRM?

SutiCRM is used by businesses of all sizes, including startups, SMEs, and enterprises, to manage customer relationships efficiently.

How does SutiCRM work?

SutiCRM is a cloud-based CRM software that automates workflows, tracks leads, manages sales pipelines, and provides real-time analytics for business growth.

How much does SutiCRM cost?

SutiCRM pricing starts at $10 per user per month, with different plans available based on business requirements.

On which OS does SutiCRM run?

SutiCRM runs on Windows, macOS, and Linux, as it is a web-based software accessible through browsers on any operating system.

Does SutiCRM provide a demo?

Yes, SutiCRM offers a free demo, allowing businesses to explore features before making a purchase decision.

Can SutiCRM integrate with other tools?

Yes, SutiCRM integrates with Google Workspace, accounting software, and other third-party applications for smooth business operations.

What security features does SutiCRM offer?

SutiCRM provides data encryption, user access controls, and compliance features to ensure secure business data handling.

Does SutiCRM support mobile devices?

Yes, SutiCRM has mobile-friendly access, enabling users to manage customer relationships and business tasks from anywhere.

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.