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Tenfold

Brand : TENFOLD

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An IVR software that unifies CRM, telephony, and communication systems to deliver real-time customer insights for improved sales and service interactions. ...Read more

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Tenfold Software Pricing, Features & Reviews

What is Tenfold?

Tenfold is a IVR Software that connects CRM, telephony, and communication systems to give sales and service teams real-time customer insights.

It helps improve agent productivity, reduce handling time, and boost customer satisfaction. With automation tools, Tenfold streamlines workflows for more efficient and personalized interactions. Trusted globally, it supports over 1.5 billion interactions annually across 100+ countries.

Why Choose Tenfold Software?

  • Seamless CRM Integration: Connects with major CRMs like Salesforce and Microsoft Dynamics for unified customer data.
  • Real-Time Customer Insights: Provides instant access to customer histories for personalized interactions.
  • Automated Call Logging: Automatically logs calls and interactions into your CRM for accurate records.
  • Click-to-Dial Functionality: Enables agents to make calls directly from the CRM interface.
  • Enhanced Agent Productivity: Reduces administrative tasks so agents can focus on customer interactions.
  • Customizable Agent Interface: Offers a user-friendly interface that can be tailored to team needs.
  • Advanced Analytics and Reporting: Delivers detailed analytics to monitor performance and improvements.
  • Improved Customer Satisfaction: Provides agents with comprehensive customer information for better service.
  • Scalable Solution: Grows with your business without compromising performance.

Benefits of Tenfold Software

  • Rapid Implementation: Ensures quick deployment to minimize downtime and accelerate value.
  • No-Code Platform: Allows customization and integration without coding knowledge.
  • Comprehensive Telephony Integration: Works with systems like Cisco, Avaya, and Genesys.
  • Enhanced Sales Effectiveness: Equips sales teams with tools for better customer engagement.
  • Reduced Operational Complexity: Simplifies IT management by integrating multiple systems.
  • Secure Data Management: Protects sensitive customer data and ensures compliance.
  • Customizable Workflows: Supports tailored workflows to match organizational processes.
  • Multi-Channel Support: Enables communication via voice, email, and chat.
  • Proactive Customer Engagement: Provides insights for proactive outreach to customers.
  • Continuous Product Updates: Regularly adds new features to meet evolving business needs.
  • Dedicated Customer Support: Offers responsive support for smooth platform operations.

Tenfold Pricing

Tenfold price details are available on request at Techjockey.com. The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

Tenfold Pricing & Plans

Tenfold price is available on request

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Tenfold Features

  • icon_check Customer Engagement Helps agents interact effectively with customers for better experiences.
  • icon_check Unified Customer Profile & Screen-Pops Displays complete customer info instantly on agent screens.
  • icon_check Universal Communication Supports multiple communication channels like voice, email, and chat.
  • icon_check Manage Agent Status & Availability Tracks and updates agent availability for efficient workflow.
  • icon_check Click to Dial Lets agents make calls directly from the CRM with a single click.
  • icon_check Local Presence Dialing Shows a local caller ID to increase answer rates.
  • icon_check Log Every Call with Notes Automatically records calls and allows note-taking for accurate records.
  • icon_check Natural Language Processing Analyzes conversations to extract insights and improve interactions.
  • icon_check Integration Connects seamlessly with CRMs, telephony systems, and other business tools.
  • icon_check Dashboards Provides visual reports to monitor performance and key metrics.

Tenfold Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Integration:
  • Training:
  • Language:
  • Windows iOS Android MacOS Linux
  • DesktopMobileTabletiPad
  • Web-Based, Perpetual
  • Contact Center
  • All Businesses
  • Small Business, Medium Business, SMBs, SMEs
  • Phone, Email, Forums
  • API Integration
  • Videos
  • English

Tenfold Reviews and Ratings

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TENFOLD Company Details

Brand Name TENFOLD
Information Tenfold helps companies have better customer conversations by putting customer information into action on the phone.
Founded Year 2015
Director/Founders Blake Robertson, Dan Sincavage, Patrick Hogan, Sean Pinegar
Company Size 101-500 Employees

Tenfold FAQ

A Tenfold pricing information can be requested from Techjockey.com.
A Yes, Tenfold's dedicated app is available on iOS and Android.
A Tenfold is compatible with Windows, iOS, Android, MacOS and Linux.
A Yes, Tenfold offers a free trial.
A Tenfold works by integrating phone / communication systems with CRM and workflows to give agents real time customer context, auto logging calls and automating tasks.
A Tenfold is used by sales, customer service, IT, and contact center teams who want to boost productivity and improve customer interactions.
A Yes, Tenfold provides a free demo.
A No, Tenfold is a paid software.

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