Voxvalley IVR Solutions

Brand : Voxvalley Technologies Pvt. Ltd.

4.4
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Starting Price:

₹ 1,000 excl. GST

₹ 1,180 incl. GST

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Save upto 28%, Get GST Invoice on your business purchase |
T&C
Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:
- the GSTIN of the user associated with their registered business, and
- the specified Entity Name for their business.
It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.
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Cloud-based white-label IVR system.
Uses AI for intelligent call routing.
Offers self-service and automation.
Scalable with robust security protocols.

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Voxvalley IVR Solutions Software Pricing, Features & Reviews

What is Voxvalley IVR Solutions?

Voxvalley IVR Solutions offers an Interactive Voice Response system, white-label and based on cloud computing, which is meant to automate the activities of the call center. It has speech-enabled technology and AI to provide smart self-service to the incoming callers.

This IVR software welcomes customers professionally and directs the calls to the respective team according to the input made by customers. This assists in cutting down the time taken by customers and effectively handles queries. It can easily be established and controlled anywhere in the world.

What are the Benefits of Choosing Voxvalley IVR Solutions over Others?

White-Label Solution: Provides a full branding platform, which gives businesses the option to offer the IVR as their proprietary system. This strengthens your brand name at all points of contact with customers.
AI-Powered Insights: It uses analytics and AI to extract insights based on interactions, which can be used to constantly refine automatic reactions. Such an information-based solution can be used to gradually shorten turnaround times.
Comprehensive API Suite: Offers highly scalable and programmable APIs to deeply customize and integrate well with existing workflows. This is a flexible nature that facilitates customized solutions to meet business processes that are unique.
Intuitive Drag-and-Drop Designer: Has a user-friendly visual call flow designer or editor so that anyone can create or modify any complex IVR call flows. This enables your team to make rapid changes and optimizations on its own.
Advanced Speech Recognition: Answers customer questions more quickly through self-service features that operate with advanced speech recognition software. It also interprets natural language properly to give a more intuitive caller experience.
True 24/7 Availability: Makes sure that business is ready to serve customers during inactive working hours with automated communications and voicemail features. This will ensure that you do not lose any leads or any emergency inquiries.
Easily Scalable Infrastructure: Enables companies to make large-scale or small-scale operations as well as scale in real-time without investing in the hardware. This is to make sure that your communication system expands with your business needs.
Real-Time Reporting: Gives real-time dashboards and reports to monitor and analyze call center activities and performance in real time. This not only allows proactive management, but also instant decision-making based on data.

Voxvalley IVR Solutions Pricing

The pricing of Voxvalley IVR Solutions starts from INR 1,000 at Techjockey.com. You can contact them for more information regarding the software.

Voxvalley IVR Solutions Features

Flexibility At Its Best Manage your cloud-based IVR system from anywhere, ensuring seamless operations and adaptability.
Skill-Based Routing Intelligently direct calls to the most qualified agents, enhancing efficiency and customer satisfaction.
Easily Make IVR Adjustments Utilize an intuitive drag-and-drop designer to build or modify IVR paths effortlessly.
Reduce Operational Costs Implement self-service options to address customer inquiries, minimizing the need for live agent assistance.
Valuable Insights Leverage AI-powered analytics to gain insights from interactions, refining automated responses.
API To Configure IVR Flow Use APIs to build single or multi-level IVR call flows, process DTMF inputs, and play dynamic voice messages.
Call Bridging Connect two callers seamlessly through an intermediary number, facilitating direct communication.
IVR Campaign Run automated voice call campaigns with customizable parameters like campaign time and retry attempts.
Multi-Level IVR Configure your number with a menu and different sub-menu options.
Time Based Routing Automatically route calls to agents' phones after hours.
Real-Time Reporting Track call center activities with live dashboards.
Text-to-Speech Converts text to a voice file to play on calls.
IVR File Upload Allows you to upload custom audio files to the server.
Voice Mail Empowerment Allows callers to leave messages during off-hours.
Omni-Channel Communications Part of a larger suite beyond voice.