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Vtiger CRM

Brand: vtiger

  • 4.3

  • 13 Ratings & 13 Reviews

Vtiger is a customer relationship management (CRM) software that empowers 300,000+ businesses all over the world. It helps organizations to keep their support, sales and marketing teams in sync with one another. Vtiger CRM hosts automation tools like contact management, lead management, and analytics that make the entire process a lot easier. With Vtiger CRM, managers can get a unified view of th...

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₹1,050 excl.GST
₹ 1,239 incl. GST

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Starting at ₹1,050

Vtiger CRMSoftware Overview

What is Vtiger CRM?

Vtiger is a customer relationship management (CRM) software that empowers 300,000+ businesses all over the world. It helps organizations to keep their support, sales and marketing teams in sync with one another. Vtiger CRM hosts automation tools like contact management, lead management, and analytics that make the entire process a lot easier.

With Vtiger CRM, managers can get a unified view of the overall journey of a particular lead, check their interaction history and generate queries. Further, the accurate and detailed reports offered by Vtiger CRM enables data analysis at granular levels. The Google extension of Vtiger CRM software can export contact information from various social media platforms like Twitter, LinkedIn, Facebook etc.

Why Choose Vtiger CRM Software?

  • Unified Solution: This best CRM software enables marketing, sales and customer support activities to work in sync with its advanced workflows.
  • Easy Adaption: Vtiger CRM can be used by any team size and enterprise type. Its easily adaptable and customizable suite allows users to tailor it as per their needs.
  • Extended Integration Options: It allows users to integrate with more than 500 marketing tools and social media apps to extend Vtiger's functionality.
  • Smart Alerts: Smart alerts ensure that the sales team is always notified with the latest updates and tasks of an ongoing deal. The software sends instant notifications about emails, scheduled appointments and follow-ups.
  • Robust Help Desk: Any issue raised by a customer can be linked to their account and assigned quickly to a customer service associate for resolution.
  • Compliance: Companies can enable their clients to review their personal data and grant consents through the communication prediction page within Privacy Guard.
  • Affordable Pricing Plans: It offers wide variety of options for businesses to tailor their pricing plans or to choose from existing ones that perfectly suits SMBs or startups.

Features of Vtiger CRM Software

  • Sales Automation: This CRM streamlines sales funnel for enterprises and manages leads, contacts and accounts at central dashboard.
  • Sales Enablement: Vtiger allows access over documents, appointment pages, emails and print templates for invoicing, quote and payments.
  • Pipeline Management: Manage deals and track potential leads and their interactions with salesperson to forecast sales.
  • Duplicate Prevention: While importing or exporting data, Vtiger filters out duplicate entries and prevents it in CRM.
  • Lead Scoring: It accounts for various touchpoints, including opening rates and responding rates of a particular email campaign.
  • Marketing Automation: Plan campaigns and send bulk emails to contacts. Create webforms, landing pages and SMS campaigns to capture leads.
  • Task and Activity Management: Customize workflows and track sales team’s tasks and activities with Vtiger CRM.
  • Quota Forecasting: Users can plan entire sales cycle, monitor targets and individual members within team to stay on top of sales game.
  • Automated Process: Enterprises can schedule customized emails for their clients based on their priority levels.
  • Customizable Templates: It offers 80+ templates that you can either use directly or customize with the drag and drop editor.
  • Communication and Collaboration: Integrate calendars and collaborate internally with team members for smooth operations.
  • Detailed Analysis and Reporting: Analytics from past campaigns can be leveraged to customize ongoing customer segmentation.

Vtiger CRM Pricing

Vtiger CRM offers flexible pricing plans that suits unique requirements of businesses. It distinguishes their subscription in 4 plans, i.e., One Growth, One Professional, One Enterprise, and One AI. Further, Vtiger allows users to choose in between Standard and Single App. This CRM software’s standard monthly plan starts from INR 1,050 per user/month and annual plans starts from INR 840 per user/month.

If you want to know more about the software, you can request a callback. Our team will get back to you on the date and time mentioned in your request.

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vtiger Company Details

Founded Year:  2004

vtiger

Director/Founders Sridhar Vembu
Company Size 1-100

Vtiger CRM Pricing & Plans

ONE GROWTH (Standard)

Calculated Price

1050 Exclusive of all taxes
    • Users

      Users
      Users
    • Monthly

      Monthly
      Monthly

Key Features

  • Max users - 15

  • Max records - 100,000

  • Lead Auto-assignment & Routing

  • Email tracking & real time notifications

  • Multiple pipelines

  • Deal Playbooks

  • Opportunity creation from Email

ONE PROFESSIONAL (Standard)

Calculated Price

2940 Exclusive of all taxes
    • Users

      Users
      Users
    • Monthly

      Monthly
      Monthly

Key Features

  • Everything in One Growth plus

  • Lead Scoring

  • Sales Quotas

  • Predictive AI

  • Natural Language

  • Internal Team Collaboration

ONE ENTERPRISE (Standard)

Calculated Price

4060 Exclusive of all taxes
    • Users

      Users
      Users
    • Monthly

      Monthly
      Monthly

Key Features

  • Everything in One Professional plus

  • Best Time to Contact

  • Multi Currencies

  • Internal ticket Insights

  • Work order management

  • Project Templates

ONE AI (Standard)

Calculated Price

4620 Exclusive of all taxes
    • Users

      Users
      Users
    • Monthly

      Monthly
      Monthly

Key Features

  • Everything in One Enterprise plus

  • Predictive AI

  • Generative AI

  • Natural Language Querying

  • Voice Assistants Integration

  • AI Bot Management

Vtiger CRM Features

Customer Data Management (CDM)

  • icon_check Contact Management
    Users can store and manage detailed information about individual contacts
  • icon_check Account Management
    Users store and manage detailed information about companies within a single platform.
  • icon_check Customer Profiles
    Comprehensive customer profiles with 360-degree view.
  • icon_check Contact Segmentation
    Robust segmentation for personalized engagement.
  • icon_check Activity History
    Detailed interaction history for informed decisions.

Sales Management

  • icon_check Lead Management
    Comprehensive lead management for higher conversion rates.
  • icon_check Territory Management
    Advanced territory management for strategic planning.
  • icon_check Order Management
    Manages orders effectively throughout the sales cycle.
  • icon_check Sales Forecasting
    Advanced sales forecasting for strategic planning.
  • icon_check Deal Management
    Comprehensive deal management for end-to-end sales process.
  • icon_check Sales Automation
    Advanced sales automation for streamlined workflows.
  • icon_check Workflow Automation and Management
    Advanced workflow customization for tailored processes.
  • icon_check Quote Management
    Efficient quote management with automated approvals.
  • icon_check Opportunity & Pipeline Management
    Comprehensive pipeline management for sales efficiency.
  • icon_check Contract Management
    Managing contracts from their creation, execution, and performance tracking to their eventual termination.

Marketing Automation

  • icon_check Email Marketing
    Robust email marketing capabilities for effective campaigns.
  • icon_check Campaign Management
    Advanced campaign management for strategic marketing.
  • icon_check Lead Nurturing
    Advanced lead nurturing for higher conversion rates.
  • icon_check Customer Journey Tracking
    Comprehensive customer journey tracking for better insights.
  • icon_check Customer Segmentation
    Robust segmentation for personalized engagement.
  • icon_check Event-Triggered Workflows
    Detailed touchpoint monitoring for better insights.
  • icon_check Automated Campaigns
    Robust automated campaigns for efficient marketing.

Data Sourcing / Integrations

  • icon_check Social Media Integration
    Robust social media integration for enhanced engagement.
  • icon_check Data Import/Export
    Advanced data import/export capabilities for smooth integration.
  • icon_check API Access
    Offers API for seamless integrations with other tools.
  • icon_check Calendar Integration
    Comprehensive calendar integration for efficient scheduling.
  • icon_check Third Party Integrations
    Manage quotes, invoices, and payments with integrated tools.
  • icon_check Email Marketing Tools Integration
    Connect with more than 500+ apps.
  • icon_check Marketing Tools Integration
    Connect with more than 500+ apps.
  • icon_check eCommerce Integrations
    Provides eCommerce integration for smooth order management.
  • icon_check Interactive Voice Response (IVR) Integration
    Make and receive calls from right within Vtiger CRM, anytime and anywhere.

Collaboration Tools

  • icon_check Team Communication
    Robust team collaboration features for better teamwork.
  • icon_check Document Sharing & File Storage
    Advanced document sharing and tracking for collaboration.
  • icon_check Omnichannel Support & Engagement
    Comprehensive omnichannel support for consistent customer service.
  • icon_check Task / Activity Management
    Comprehensive task and activity management for productivity.

Security & Compliance

  • icon_check Data Encryption
    256-bit Advanced Encryption Standard (AES)
  • icon_check Role-Based Access Control (RBAC)
    Advanced role-based access for secure data management.
  • icon_check Backup & Disaster Recovery
    Backup and disaster recovery processes are in place.
  • icon_check GDPR & Data Privacy
    Comprehensive GDPR and CCPA compliance for data protection.
  • icon_check Audit Trail
    Track changes and updates within the system for enhanced security and transparency.

AI & Machine Learning

  • icon_check Predictive Analytics
    Advanced sales recommendations for higher conversions.
  • icon_check Lead Scoring
    AI Prompt Builder AI Query Analytics AI Chatbot AI Bot Management
  • icon_check Chatbots
    Robust chatbot integration for efficient customer service.

Reporting & Analytics

  • icon_check Predictive Analytics
    Advanced sales recommendations for higher conversions.
  • icon_check Real Time Analytics
    Robust real-time analytics for strategic insights.
  • icon_check Campaign Performance
    Tracks campaign performance for optimization.
  • icon_check Custom Dashboards
    Advanced customizable dashboards for better decision-making.
  • icon_check Sales Performance Reports
    Monitors sales with comprehensive reports and metrics.
  • icon_check Customer Insights
    Advanced sales forecasting for strategic planning.
  • icon_check Forecasting & Trends
    Advanced forecasting for strategic planning.
  • icon_check Performance Tracking
    Comprehensive performance tracking for better outcomes.

Alerts & Notifications

  • icon_check Event-Triggered Notifications
    Sends event-driven notifications for important actions.
  • icon_check Custom Workflow Alerts
    Triggers custom alerts for workflow actions and updates.
  • icon_check System Errors/Failures
    Identifies and reports errors within the system.
  • icon_check Customer Interaction Alerts
    Sends alerts for timely follow-up on customer interactions.
  • icon_check Workflow Trigger Alerts
    Automates workflow triggers to streamline operations.
  • icon_check SLA Violations
    Tracks SLA compliance to ensure customer satisfaction.
  • icon_check Lead Activity Alerts
    Robust reminders and notifications for timely management.

Others

  • icon_check Budget Tracking
    Comprehensive budget tracking for financial control.
  • icon_check Touchpoint Monitoring
    Detailed touchpoint monitoring for better insights.
  • icon_check Landing Pages & Forms
    Advanced templates for consistent communication.
  • icon_check Call Tracking and Recording
    Make and receive calls from right within Vtiger CRM, anytime and anywhere.
  • icon_check Ticketing System
    Comprehensive ticketing system for efficient support management.
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Vtiger CRM Specification

Supported Platforms
Ubuntu Ubuntu Windows Windows iOS iOS Android Android MacOS MacOS Linux Linux
Devices
Desktop Desktop Mobile Mobile Tablet Tablet iPad iPad
Deployment
Web-Based Web-Based
Suitable For
All Industries
Business Specific
All Businesses
Business Size
Small Business Enterprises
Customer Support
Email Live Chat Communities
Language
English
Training Resources
Webinars Documentation Videos

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Vtiger CRM Reviews

4.3

Out of 5

img

Overall Rating

Based on
13 Verified Reviews

Rating Breakdown

  • Features 4.2
  • Value for Money 4.3
  • Ease of Use 4.2
  • Customer Support 4.3

83% Recommend this Product

Add Review

Pros

  • "Vtiger integrate well with other tools that my team uses such as Google Apps, Mail Chimp and many payment gateways. It is easy to connect with my existing software."

    Vineet Gupta Feb 24, 2025

  • "The customer support is always helpful. When I need help, the support team is responsive and they have been able to solve my issues quickly."

    Vijay Narang Feb 22, 2025

  • "It allows me to save time and reduce human error due to its workflow automation tools making it easy for me to streamline repetitive tasks."

    Karan SalunkeFeb 15, 2025

Cons

  • "It does have occasional sync issues. I noticed that sometimes data syncing between different apps or devices does not happen smoothly which can be a hassle."

    Vineet Gupta Feb 24, 2025

  • "The tutorials and documentation are not clear and I had to go through the internet to find what I need."

    Vijay Narang Feb 22, 2025

  • "The mobile app requires a paid plan; this is annoying since it would be nice to have access on the free plan."

    Karan SalunkeFeb 15, 2025

Vtiger CRM Video Reviews

youtubeVideoId

4.6

“Vtiger CRM Review - Watch Before Using”

Review by: malaskovasvetlana

youtubeVideoId

4.5

“Vtiger CRM Honest Review”

Review by: Wise Explainer

youtubeVideoId

4.4

“Vtiger CRM Review : Pros & Cons”

Review by: How To Tech

vineet gupta

Administrator

Industry: Industrial Automation User since: 6-12 months

4.3

Reviewed on: Feb 24, 2025

Techjockey Verified

“Great Integrations but Sync Issues Can Be Frustrating”

It's simple to link everything in one location using Vtiger CRM's integration with products my team already utilizes, such as Google Apps, Mailchimp, and many payment methods. It can be a little annoying when data doesn't always update seamlessly between apps due to sporadic syncing problems.

Pros

Vtiger integrate well with other tools that my team uses such as Google Apps, Mail Chimp and many payment gateways. It is easy to connect with my existing software.

Cons

It does have occasional sync issues. I noticed that sometimes data syncing between different apps or devices does not happen smoothly which can be a hassle.

Switched from Sage CRM

Reason to switch

I moved from Sage CRM because it did not offer enough integrations to connect all my tools. Vtiger CRM provided the integrations I wanted.

Vijay Narang

Human Resources

Industry: Professional Services User since: 1-2 years

4.2

Reviewed on: Feb 22, 2025

Techjockey Verified

“Helpful Support Team but Documentation Needs Improvement”

I like their promptness and responsiveness in resolving my problems. On the minus side, I frequently had to look things up online because the tutorials and manuals aren't particularly clear.

Pros

The customer support is always helpful. When I need help, the support team is responsive and they have been able to solve my issues quickly.

Cons

The tutorials and documentation are not clear and I had to go through the internet to find what I need.

Switched from SAP Sales Cloud

Reason to switch

I switched from SAP Sales Cloud since their support was not as responsive and I needed a CRM with better customer assistance.

Avhishek kumar

Human Resources

Industry: Travel & Tourism User since: 1-2 years

4.2

Reviewed on: Feb 12, 2025

Techjockey Verified

“Excellent Reporting and Support But May Be an Overkill for Small Teams”

The excellent reporting features in Vtiger CRM provide me with the information I need to make choices. But for smaller teams that don't require such a comprehensive system, the sheer volume of functions can be a little intimidating.

Pros

It has great reporting tools. When I want help, the support team is responsive and they have been able to solve my issues quickly.

Cons

The large number of features might me too much for smaller team that do not need such an extensive CRM solution.

Switched from Zendesk Sell

Reason to switch

Zandesk Sell was good but Vtiger CRM offered more secure reports and better support.

See All Vtiger CRM Reviews

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Can I offer a dedicated customer portal to my clients with Vtiger CRM?

Yes, Vtiger CRM offers a dedicated customer portal for your clients with which they can view and update tickets, invoices or quotes, access knowledge base and share files as well.

How can I set up Vtiger CRM?

Get your company registered with Vtiger CRM, log in using ID and password, setup company details, select modules, customize the platform as per your business needs and add in other users.

Can I get a demo of Vtiger CRM?

Yes, you can request an online demo of Vtiger CRM. Our in-house product experts will get back to you as per your mentioned schedule.

Can I integrate Vtiger CRM with external apps?

Yes, you can integrate the particular with 500+ apps like Zapier, Gmail, Outlook, Office365 and more.

Does Vtiger CRM have a dedicated mobile app?

Yes, Vtiger CRM has a dedicated mobile app available for both Android and iOS devices.

How can I purchase Vtiger CRM from techjockey.com?

You can buy Vtiger CRM directly from techjockey.com. Simply choose your preferred subscription plan and complete the checkout process. We offer the software at competitive prices starting from INR 1,050 per month.

What payment methods are accepted on techjockey.com?

Techjockey.com accepts a range of payment methods, including credit/debit cards, net banking, UPI, and popular digital wallets.

Is the Vtiger CRM software purchased from techjockey.com genuine?

Yes, all software bought from techjockey.com is completely authentic and comes with a valid license.

Can I get assistance with installing Vtiger CRM?

Yes, techjockey.com offers support for software installation. You can contact our customer support team for help with the installation process.

Can I transfer my Vtiger CRM license to another device?

Yes, you can move your license to a new device. Just uninstall the software from your current device and install it on the new one using the same license key.

Are there any special offers or discounts available for Vtiger CRM on techjockey.com?

Yes, techjockey.com often has special discounts and deals on Vtiger CRM. Visit our website to find the latest offers.

At what pricing Vtiger CRM is available?

The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

Vtiger CRM Questions

A:

HubSpot and Pipedrive offer stronger, more visual pipeline automation, while Zoho provides robust automation at a comparable price.

Arunkumar Selvam Aug 28, 2026
Q:

How do you uninstall a module in Vtiger?

Aryan Hualswar Nov 27, 2024
A:

To uninstall a module in Vtiger, go to the Module Manager, find the module you want to uninstall, and click on the “Uninstall” button. Follow the prompts to complete the uninstallation process.

Amit Verma Nov 27, 2024
Q:

How do you create an invoice in Vtiger CRM?

Akshay Sawant Nov 27, 2024
A:

To create an invoice in Vtiger CRM, go to the Invoices module, click on Add Invoice, fill in the necessary details such as customer information, products or services, and pricing, and then save the invoice. You can also generate PDF versions of the invoice for printing or emailing.

Vikash karki Nov 27, 2024
Q:

How do you create a new module in Vtiger CRM 7?

preet singh Nov 27, 2024
A:

To create a new module in Vtiger CRM 7, you can use the Module Builder tool available in the CRM. This tool allows you to define module fields, layouts, and relationships with other modules. You can also customize the module to fit your specific requirements.

Amar Sahoo Nov 27, 2024
A:

Vtiger CRM offers various features for sales management, including lead and contact management, opportunity tracking, sales automation, and reporting. These tools help streamline sales processes and improve overall sales performance.

Sandeep Bhatia Nov 27, 2024
See All Vtiger CRM Questions

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.