Small Business
Designed for startups and growing businesses
Brand: vtiger
Vtiger is a customer relationship management (CRM) software that empowers 300,000+ businesses all over the world. It helps organizations to keep their support, sales and marketing teams in sync with one another. Vtiger CRM hosts automation tools like contact management, lead management, and analytics that make the entire process a lot easier. With Vtiger CRM, managers can get a unified view of th...
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Brand: vtiger
Founded Year: 2004
vtiger
Customer Data Management (CDM)
Sales Management
Marketing Automation
Data Sourcing / Integrations
Collaboration Tools
Security & Compliance
AI & Machine Learning
Reporting & Analytics
Alerts & Notifications
Others
Watch the demo video to explore key features, real workflows, and how the software fits your business needs.
Small Business
Designed for startups and growing businesses
Medium Business
Built for business growth and flexibility
Enterprises
Designed for complex and large-scale business needs
4.3
Out of 5
Overall Rating
Based on
13 Verified Reviews
Rating Breakdown
83% Recommend this Product
Add ReviewVtiger CRM is generally well-received for its robust integrations, helpful customer support, and powerful reporting features, making it a valuable tool for managing multiple communication channels. Users appreciate its affordability and ease of use, although some find the extensive features overwhelming initially. Common complaints include occasional syncing issues, slow customer support during peak times, and limitations in the free version. Additionally, users have noted bugs and performance lags with larger datasets, particularly in the mobile app.
Pros
"Vtiger integrate well with other tools that my team uses such as Google Apps, Mail Chimp and many payment gateways. It is easy to connect with my existing software."
"The customer support is always helpful. When I need help, the support team is responsive and they have been able to solve my issues quickly."
"It allows me to save time and reduce human error due to its workflow automation tools making it easy for me to streamline repetitive tasks."
Cons
"It does have occasional sync issues. I noticed that sometimes data syncing between different apps or devices does not happen smoothly which can be a hassle."
"The tutorials and documentation are not clear and I had to go through the internet to find what I need."
"The mobile app requires a paid plan; this is annoying since it would be nice to have access on the free plan."
Feb 24, 2025
Techjockey Verified
“Great Integrations but Sync Issues Can Be Frustrating”
It's simple to link everything in one location using Vtiger CRM's integration with products my team already utilizes, such as Google Apps, Mailchimp, and many payment methods. It can be a little annoying when data doesn't always update seamlessly between apps due to sporadic syncing problems.
Pros
Vtiger integrate well with other tools that my team uses such as Google Apps, Mail Chimp and many payment gateways. It is easy to connect with my existing software.
Cons
It does have occasional sync issues. I noticed that sometimes data syncing between different apps or devices does not happen smoothly which can be a hassle.
Reason to switch
I moved from Sage CRM because it did not offer enough integrations to connect all my tools. Vtiger CRM provided the integrations I wanted.
Feb 22, 2025
Techjockey Verified
“Helpful Support Team but Documentation Needs Improvement”
I like their promptness and responsiveness in resolving my problems. On the minus side, I frequently had to look things up online because the tutorials and manuals aren't particularly clear.
Pros
The customer support is always helpful. When I need help, the support team is responsive and they have been able to solve my issues quickly.
Cons
The tutorials and documentation are not clear and I had to go through the internet to find what I need.
Reason to switch
I switched from SAP Sales Cloud since their support was not as responsive and I needed a CRM with better customer assistance.
Feb 12, 2025
Techjockey Verified
“Excellent Reporting and Support But May Be an Overkill for Small Teams”
The excellent reporting features in Vtiger CRM provide me with the information I need to make choices. But for smaller teams that don't require such a comprehensive system, the sheer volume of functions can be a little intimidating.
Pros
It has great reporting tools. When I want help, the support team is responsive and they have been able to solve my issues quickly.
Cons
The large number of features might me too much for smaller team that do not need such an extensive CRM solution.
Reason to switch
Zandesk Sell was good but Vtiger CRM offered more secure reports and better support.
Vtiger CRM
₹ 1050.00 excl. GST
Desktop
Mobile
Web based
On Premises
Windows
Mac OS
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Yes, Vtiger CRM offers a dedicated customer portal for your clients with which they can view and update tickets, invoices or quotes, access knowledge base and share files as well.
Get your company registered with Vtiger CRM, log in using ID and password, setup company details, select modules, customize the platform as per your business needs and add in other users.
Yes, you can request an online demo of Vtiger CRM. Our in-house product experts will get back to you as per your mentioned schedule.
Yes, you can integrate the particular with 500+ apps like Zapier, Gmail, Outlook, Office365 and more.
Yes, Vtiger CRM has a dedicated mobile app available for both Android and iOS devices.
You can buy Vtiger CRM directly from techjockey.com. Simply choose your preferred subscription plan and complete the checkout process. We offer the software at competitive prices starting from INR 1,050 per month.
Techjockey.com accepts a range of payment methods, including credit/debit cards, net banking, UPI, and popular digital wallets.
Yes, all software bought from techjockey.com is completely authentic and comes with a valid license.
Yes, techjockey.com offers support for software installation. You can contact our customer support team for help with the installation process.
Yes, you can move your license to a new device. Just uninstall the software from your current device and install it on the new one using the same license key.
Yes, techjockey.com often has special discounts and deals on Vtiger CRM. Visit our website to find the latest offers.
The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.
HubSpot and Pipedrive offer stronger, more visual pipeline automation, while Zoho provides robust automation at a comparable price.
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To uninstall a module in Vtiger, go to the Module Manager, find the module you want to uninstall, and click on the “Uninstall” button. Follow the prompts to complete the uninstallation process.
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To create an invoice in Vtiger CRM, go to the Invoices module, click on Add Invoice, fill in the necessary details such as customer information, products or services, and pricing, and then save the invoice. You can also generate PDF versions of the invoice for printing or emailing.
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To create a new module in Vtiger CRM 7, you can use the Module Builder tool available in the CRM. This tool allows you to define module fields, layouts, and relationships with other modules. You can also customize the module to fit your specific requirements.
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Vtiger CRM offers various features for sales management, including lead and contact management, opportunity tracking, sales automation, and reporting. These tools help streamline sales processes and improve overall sales performance.
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Terms and Condtions
Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.
For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:
the GSTIN of the user associated with their registered business, and
the specified Entity Name for their business.
It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.
Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.
Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.
Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.
To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.