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Zeotel Virtual Receptionist

Brand: Zeotel

  • 4.5

  • 3 Ratings & 3 Reviews

Zeotel Virtual Receptionist is a comprehensive cloud-based telephony system helping businesses greet their customers in a personalized manner. Companies can add their own menu, on-hold music, welcome greetings and active business hours. Both supervisors and agents can depend on the software with detailed call analytics and intuitive reports. Whether operating from office or from home, Zeotel Virt...

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Starting Price
₹9,999 excl.GST
₹ 11,799 incl. GST

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Starting at ₹9,999
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Zeotel Virtual Receptionist Software Overview

What is Zeotel Virtual Receptionist?

Zeotel Virtual Receptionist is a comprehensive cloud-based telephony system helping businesses greet their customers in a personalized manner. Companies can add their own menu, on-hold music, welcome greetings and active business hours.

Both supervisors and agents can depend on the software with detailed call analytics and intuitive reports. Whether operating from office or from home, Zeotel Virtual Receptionist has got it all covered with an array of business service management functionalities like call recording, call forwarding, call logs, caller ID, caller queues and SMS.

Why Use Zeotel Virtual Receptionist?

  1. Customisable Hold Music: Users can select from a variety of top graded music tracks and play them while the callers are on hold. Agents/supervisors can also upload the music when putting callers on hold.
  2. Custom Schedules: Admins can route incoming calls into different extensions, menus and greetings based on the date and time they were received or as per business hours.
  3. Text-to-Greeting Tools: You can create personalized audio messages for voicemail greetings, caller greetings and more. Custom voice and text messages can be set in minutes.
  4. CRM Integration: Zeotel CRM integration helps in managing and archiving incoming calls and exporting it to the Excel file.

Pricing of Zeotel Virtual Receptionist

Zeotel Virtual Receptionist is available for Rs. 9999 per year at techjockey.com. Please request a callback for more details.

Benefits of Zeotel Virtual Receptionist

  1. Call Queues: Supervisors can use the particular feature and route incoming calls to a specific group of phone numbers or a department. It is a perfect solution for agents serving at the help desk or appointment management department.
  2. Call Analytics: Based on the detailed reports users can break down their callers as per demographics, age, the device they are calling into(mobile or landline) and new callers or old callers.
  3. Complete Call management: It helps with call recording, call forwarding, blocking and managing the entire call log. It also provides notifications for calls through email and SMS.
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Zeotel Company Details

Founded Year:  2006

Zeotel Hosted Telephony Is A Complete Business Phone System Available For A Low Monthly Fee.

Director/Founders Mohnish Verma
Company Size 101-500 Employees

Zeotel Virtual Receptionist Pricing & Plans

Start Plan

Calculated Price

₹ 9999 Exclusive of all taxes
    • Licenses

      Licenses
      Licenses
    • Yearly

      Yearly
      Yearly

Key Features

  • FREE Minutes-6000

  • Extensions-5

  • Concurrent Calls-2

Basic Plan

Calculated Price

₹ 18999 Exclusive of all taxes
    • Licenses

      Licenses
      Licenses
    • Yearly

      Yearly
      Yearly

Key Features

  • Concurrent Calls-5

  • Extensions-10

  • FREE Minutes-9600

  • Call Transfer

  • API Integration

  • Caller Notification SMS

Advanced Plan

Calculated Price

₹ 25999 Exclusive of all taxes
    • Licenses

      Licenses
      Licenses
    • Yearly

      Yearly
      Yearly

Key Features

  • Call Transfer

  • Concurrent Calls-8

  • Extensions-15

  • FREE Minutes-18000

  • API Integration

  • Caller Notification SMS

  • Sticky Agents

Zeotel Virtual Receptionist Features

  • icon_check Dashboards
    An intuitive dashboard helps users manage calls and track the performance of customer service reps.
  • icon_check Deployment Management
    Zeotel Virtual Receptionist is a cloud-based solution, helping organisations with seamless deployment and call management
  • icon_check Dedicated Local Numbers
    Companies get access to a local toll-free number and fax number across regions like Delhi, Orissa, Tamil Nadu, West Bengal and
  • icon_check Call Forwarding
  • icon_check Call Screening
    It allows users to forward calls from landline to cell phone and vice-versa, so that agents can never miss out on a call.
  • icon_check Call Recording
    With a call screening service, users can block unwanted callers phone canvassers and telemarketers.
  • icon_check Alerts
    Zeotel Virtual Receptionist helps agents receive voicemails from customers via SMS or emails.
  • icon_check Voice Mail
    Agent wise voice mailboxes are available with Zeotel Virtual Receptionist. Users can even customise their voice mailboxes with
  • icon_check Toll Free Number
    Starting with 1800, Zeotel Virtual Receptionist provides fully integrated free call services along with call tracking
  • icon_check Scalability and Performance
    Zeotel Virtual Receptionist with a variety of business-appropriate tools turns out to be of great help for organisations.
  • icon_check Robust Calling Capabilities
    The system does not require any additional hardware. Your existing landline and mobile can be used to make calls.

Zeotel Virtual Receptionist Specifications

Supported Platforms
Windows Windows MacOS MacOS Linux Linux
Devices
Desktop Desktop
Deployment
Cloud-Based Cloud-Based
Suitable For
Contact Center
Business Specific
All Businesses
Business Size
Small Business Startups Medium Business Enterprises SMBs SMEs MSMBs MSMEs
Language
English

Explore the Best Alternative Solutions Similar to Your Business Size and Needs

Zeotel Virtual Receptionist Reviews

4.5

Out of 5

img

Overall Rating

Based on
3 Verified Reviews

Rating Breakdown

  • Features 4.5
  • Value for Money 4.3
  • Ease of Use 4.3
  • Customer Support 4.2

63% Recommend this Product

Add Review

anjny sharma

User

4.5

Reviewed on: Feb 25, 2019

Techjockey Verified

“Did great job !”

Pros

Zeotel Virtual Receptionist made our work so easy, it saved us so much of employee cost which resulted in our growth.

Cons

NO CONS

Salonist Software

User

4.9

Reviewed on: Jul 14, 2017

Techjockey Verified

“impressive service”

Pros

But it did eventually just download what I had requested, although the time it took might well have been for the whole package.

Cons

N/A

Nitish Mukharjee

Administrator

User since: < 6 months

4.2

Reviewed on: Feb 8, 2019

Techjockey Verified

“pathetic service”

Pros

Pls. never buy services from zeotel. Performance is pathetic. 48 hours services are down and they don't have any clue when the services will be up. Pathetic service entire business is down.

Cons

Pls. never buy services from zeotel. Performance is pathetic. 48 hours services are down and they don't have any clue when the services will be up. Pathetic service entire business is down.

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What is the text to greeting feature of Zeotel Virtual Receptionist?

Agents can use the particular tool to generate personalised audio messages that can be used as caller greetings, menus and voicemail greetings.

Is it possible to customise Zeotel Virtual Receptionist as per my business needs?

Yes, you can customise the portal as per your business needs by adding company information, business hours and other relevant information.

Can I book a Zeotel Virtual Receptionist demo online?

Yes, an online demo of Zeotel Virtual Receptionist is available at techjockey.com on request.

What is the use of the missed call service in Zeotel Virtual Receptionist?

Missed call service allows agents to get back to the callers who have raised a call back request. This way, they can convert potential leads into long-term customers.

What is the deployment type for Zeotel Virtual Receptionist?

Zeotel is a cloud based phone system that helps set personalized greetings and advanced voicemails.

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.