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Zeotel Virtual Receptionist

by : Zeotel

4.55 (3 Reviews & Ratings)   Write a Review

Starting Price

₹589/Month

Inclusive of all taxes

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Brand: Zeotel

Type: Software

Operating System: Windows

Free Trial Available: No

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Zeotel Virtual Receptionist Software Overview

What is Zeotel Virtual Receptionist?

Zeotel Virtual Receptionist is a comprehensive cloud-based telephony system helping businesses greet their customers in a personalized manner. Companies can add their own menu, on-hold music, welcome greetings and active business hours.

Both supervisors and agents can depend on the software with detailed call analytics and intuitive reports. Whether operating from office or from home, Zeotel Virtual Receptionist has got it all covered with an array of business service management functionalities like call recording, call forwarding, call logs, caller ID, caller queues and SMS.

Why Use Zeotel Virtual Receptionist?

  1. Customisable Hold Music: Users can select from a variety of top graded music tracks and play them while the callers are on hold. Agents/supervisors can also upload the music when putting callers on hold.
  2. Custom Schedules: Admins can route incoming calls into different extensions, menus and greetings based on the date and time they were received or as per business hours.
  3. Text-to-Greeting Tools: You can create personalized audio messages for voicemail greetings, caller greetings and more. Custom voice and text messages can be set in minutes.
  4. CRM Integration: Zeotel CRM integration helps in managing and archiving incoming calls and exporting it to the Excel file.

Pricing of Zeotel Virtual Receptionist

Zeotel Virtual Receptionist is available for Rs.589 per month (inclusive of all taxes) at techjockey.com. Please request a callback for more details.

Benefits of Zeotel Virtual Receptionist

  1. Call Queues: Supervisors can use the particular feature and route incoming calls to a specific group of phone numbers or a department. It is a perfect solution for agents serving at the help desk or appointment management department.
  2. Call Analytics: Based on the detailed reports users can break down their callers as per demographics, age, the device they are calling into(mobile or landline) and new callers or old callers.
  3. Complete Call management: It helps with call recording, call forwarding, blocking and managing the entire call log. It also provides notifications for calls through email and SMS.

Zeotel Virtual Receptionist Features

Dashboard

An intuitive dashboard helps users manage calls and track the performance of customer service reps.

Deployment Management

Zeotel Virtual Receptionist is a cloud-based solution, helping organisations with seamless deployment and call management

Dedicated Local Numbers

Companies get access to a local toll-free number and fax number across regions like Delhi, Orissa, Tamil Nadu, West Bengal and

Call Forwarding

Call Screening

It allows users to forward calls from landline to cell phone and vice-versa, so that agents can never miss out on a call.

Call Recording

With a call screening service, users can block unwanted callers phone canvassers and telemarketers.

Alert

Zeotel Virtual Receptionist helps agents receive voicemails from customers via SMS or emails.

Voice Mail

Agent wise voice mailboxes are available with Zeotel Virtual Receptionist. Users can even customise their voice mailboxes with

Toll Free Number

Starting with 1800, Zeotel Virtual Receptionist provides fully integrated free call services along with call tracking

Scalability and Performance

Zeotel Virtual Receptionist with a variety of business-appropriate tools turns out to be of great help for organisations.

Robust Calling Capabilities

The system does not require any additional hardware. Your existing landline and mobile can be used to make calls.

Zeotel Virtual Receptionist Plans & Pricing

Start Plan
589
  • Scalability and Performance
  • Robust Calling Capabilities
  • Dashboard
    • Quantity
    • Monthly (Month(s))
Basic Plan
1179
  • Deployment Management
    • Quantity
    • Monthly (Month(s))
Advanced Plan
2123
  • Robust Calling Capabilities
  • Dashboard
  • Deployment Management
    • Quantity
    • Monthly (Month(s))
Why Choose Us

Unlimited Software Choices


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Expert Advice
Any Day, Any Time


India's best software experts are at your disposal to guide you for all your software needs

Get the support with comparing different product features, pricing and more to grow your business many fold


Their expertise can help you save time and money

Try Before You Buy


Our software partners are fully equipped to provide a FREE demo for Techjockey customers

Explain their software features better so that you make the right choice for your business


They can guide you with different use cases and make sure you own the best suited software and make a positive change in your business growth

Fits Right Into Your Budget


At Techjockey, you can get personalised plan and pricing basis your business needs

With so many options, our tech-experts help you select the right match for your business in terms of features and budget

Trusted by many happy and satisfied businesses

Zeotel Virtual Receptionist Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Language:
  • Windows
  • Desktop
  • Web-Based
  • Contact Center
  • All Businesses
  • English

Zeotel Virtual Receptionist Reviews

10%

Have recommended this product

Overall Score

4.5/5
Based on 3 Reviews

We love to hear from our buyers!

If you have used the solution already, why not share your thoughts and help others make the right purchase.

AS

anjny sharma

User

4.5/5

4.5/5

4.5/5

4.5/5

4.5/5

“Did great job !”

Pros :

Cons :

Posted - Feb 25, 2019

SS

Salonist Software

User

4.9/5

4.7/5

4.4/5

4/5

4.2/5

“impressive service”

Pros :

Cons :

Posted - Jul 14, 2017

NM

Nitish Mukharjee

Administrator

Software user since: < 6 months

4.2/5

4.5/5

4/5

4.5/5

4/5

1/10

“pathetic service”

Pros :

Cons :

Posted - Feb 8, 2019

Compare Zeotel Virtual Receptionist With other Call Center Software

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Zeotel Virtual Receptionist

by : Zeotel

4.5 (3 reviews)

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Zeotel Virtual Receptionist FAQ

A. Agents can use the particular tool to generate personalised audio messages that can be used as caller greetings, menus and voicemail greetings.
A. Yes, you can customise the portal as per your business needs by adding company information, business hours and other relevant information.
A. Yes, an online demo of Zeotel Virtual Receptionist is available at techjockey.com on request.
A. Missed call service allows agents to get back to the callers who have raised a call back request. This way, they can convert potential leads into long-term customers.
A. Zeotel is a cloud based phone system that helps set personalized greetings and advanced voicemails.

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