Zeotel Virtual Receptionist Software Pricing, Features & Reviews
What is Zeotel Virtual Receptionist?
Zeotel Virtual Receptionist is a comprehensive cloud-based telephony system helping businesses greet their customers in a personalized manner. Companies can add their own menu, on-hold music, welcome greetings and active business hours.
Both supervisors and agents can depend on the software with detailed call analytics and intuitive reports. Whether operating from office or from home, Zeotel Virtual Receptionist has got it all covered with an array of business service management functionalities like call recording, call forwarding, call logs, caller ID, caller queues and SMS.
Why Use Zeotel Virtual Receptionist?
- Customisable Hold Music: Users can select from a variety of top graded music tracks and play them while the callers are on hold. Agents/supervisors can also upload the music when putting callers on hold.
- Custom Schedules: Admins can route incoming calls into different extensions, menus and greetings based on the date and time they were received or as per business hours.
- Text-to-Greeting Tools: You can create personalized audio messages for voicemail greetings, caller greetings and more. Custom voice and text messages can be set in minutes.
- CRM Integration: Zeotel CRM integration helps in managing and archiving incoming calls and exporting it to the Excel file.
Pricing of Zeotel Virtual Receptionist
Zeotel Virtual Receptionist is available for Rs.589 per month (inclusive of all taxes) at techjockey.com. Please request a callback for more details.
Benefits of Zeotel Virtual Receptionist
- Call Queues: Supervisors can use the particular feature and route incoming calls to a specific group of phone numbers or a department. It is a perfect solution for agents serving at the help desk or appointment management department.
- Call Analytics: Based on the detailed reports users can break down their callers as per demographics, age, the device they are calling into(mobile or landline) and new callers or old callers.
- Complete Call management: It helps with call recording, call forwarding, blocking and managing the entire call log. It also provides notifications for calls through email and SMS.