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About Zeotel Virtual Receptionist

Zeotel’s virtual receptionist is a cloud based IVR system which routes all the customer calls to the right department. It stays available to your customers 24*7 and hence caters to the needs of the customers even after office hours. Manage all your business calls round the clock. Track and record these calls to maintain a superior customer experience and service. Connect with callers anytime and every time they make a call. Simple to install, it uses your existing landline or mobile phone connections.

Specification

Deployment

  • Web

    web-based

Operating system

  • mac

    Mac OS

  • W

    Windows

Best suitable for

Size :

1-10

11-15

16-200

201-500

501-1000

1001-5000

5000+

Organization type :

SMEs

Mid Market

Enterprise

Govt

PSUs

Startups

Agencies

Industries :

  • All Industries

About Zeotel

Zeotel Communication is a cloud telephony company with an established client base across industries helping them with telecommunication solutions to improve their business productivity. They have delivered customized solutions to meet varying business needs. IVR (Interacting Voice Response) systems have been installed in various call centers, small, medium & big companies, government organizations, educational institutions, construction companies.
view more products by Zeotel

Features

Seamless scalability, whether you have one or hundreds or thousands of employees
Robust call reporting capabilities
User friendly dashboard
Zeotel Virtual receptionist can be set up in a matter of hours, compared to 15-20 days for a premise PBX.

Plans and Pricing

Web-based

Start Plan

Rs. 499.00 ( Per Month )

  • Up to 3 extensions
  • Rs. 0.75/minute call rate
  • 1 concurrent calls
  • 400 FREE minutes

Basic Plan

Rs. 999.00 ( Per Month )

  • Up to 5 extensions
  • Rs. 0.70/minute call rate
  • 2 concurrent calls
  • 666 FREE minutes
  • Call recording
  • Call transfer
  • API integration
  • Caller notification SMS

Advanced Plan

Rs. 1799.00 ( Per Month )

  • Up to 10 extensions
  • Rs. 0.65/minute call rate
  • 3 concurrent calls
  • 1100 FREE minutes
  • Call recording
  • Call transfer
  • API integration
  • Caller notification SMS
  • Sticky agents
  • Realtime call notification
  • Fax
  • Professional IVR*

Compare

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Knowlarity Smart IVR

Deetya Soft IVR

Deetya Soft IVR

MyOperator

MyOperator

Aavaz Call Center Suite

Aavaz Call Center Suite

AVOXI Smart Queue

AVOXI Smart Queue

Zeotel Toll Free Numbers

Zeotel Toll Free Numbers

Reviews

Add Review
User

Nitish Mukharjee

pathetic service
Overall

8th February, 2019

Ease of Feature

Ease of Use

Value for money

Customer Service

  • Pros -
  • Pls. never buy services from zeotel. Performance is pathetic. 48 hours services are down and they don't have any clue when the services will be up. Pathetic service entire business is down.
  • Cons -
  • Pls. never buy services from zeotel. Performance is pathetic. 48 hours services are down and they don't have any clue when the services will be up. Pathetic service entire business is down.

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