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ZigChat

Brand: ZigWeb

  • 4.5

  • 4 Ratings

From discovery to checkout, streamline your online shopping experience with ZigChat.

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Starting Price
₹1,599 excl.GST
₹ 1,887 incl. GST

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offer Save upto 18%, Get GST Invoice on your business purchase T&C
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Starting at ₹1,599
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ZigChat Software Overview

What is ZigChat?

ZigChat is an omnichannel chatbot solution for businesses. It delivers a complete shopping experience for customers from discovery to checkout on popular platforms. Its NLP chatbots improve visitors’ experience by welcoming them, answering their queries, and adjusting to their buying process with over 10 unique workflows.

ZigChat includes chats, customizable profiles, message history, and end-to-end encryption for security. You can seamlessly integrate it with CRMs and software like Razorpay, Google Sheets, Zapeir, Shopify etc.

The chatbot supports live chat, SMS, email, WhatsApp, Messenger, and Instagram. ZigChat is an ideal solution for e-commerce, banking and FS, travel, real estate, logistics, insurance, Foodtech, and Edtech.

ZigChat automates 70% of repetitive queries like shipping, order status, and product availability, allowing agents to advise on complex topics and grow the business. ZigChat's chatbot solution increases revenue by 10-25% and reduces cart abandonment by 13%, and ZigChat offers fast and friendly support and is easy to use.

Why Choose ZigChat?

  • NLP Chatbots: Intelligent conversational agents that understand natural language.
  • Integration: Seamlessly connect with Razorpay, Google Sheets, Zapeir, Shopify etc.
  • Multiple Channels: Reach customers on SMS, email, WhatsApp, Messenger, Instagram and more.
  • Transparent Information: Accessible information on returns and exchanges to build customer trust.
  • Shopping Assistance: Personalized support to guide customers through the buying journey.

Benefits of ZigChat

  • Boost your Sales by 10% with the Help of Guided Buying Chatbots.
  • Boost agent productivity by automating 70% of queries.
  • Increase website traffic by 10-25% and maximize revenue.
  • Increase retention of loyal customers by 30%.
  • Offer 24/7 customer support requests.

Pricing of ZigChat

ZigChat pricing starts at INR 1,599.

The price may vary based on factors like customization, additional features required, number of users, and the deployment type. For subscription-related details and offers on premium packages, please request a call back from our product experts.

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ZigWeb Company Details

Founded Year:  2001

ZigWeb Suite is a unified customer service platform that empowers your business to guarantee the best customer experience.

Director/Founders Arjan Ockhuisen
Company Size 101-500 Employees

ZigChat Pricing & Plans

Basic
Key Features
  • Chatbot
  • Increase Sales
  • Automate 70% queries
  • Convert visitors to consumers
  • Live Chat
  • Workflows
  • Analytics

Calculated Price

1599 Exclusive of all taxes
    • Users

      Users
      Users
    • Monthly

      Monthly
      Monthly

Key Features

  • Chatbot

  • Increase Sales

  • Automate 70% queries

  • Convert visitors to consumers

  • Live Chat

  • Workflows

  • Analytics

ZigChat Features

  • icon_check Chatbot
    Increase your conversions and sales and even engage you customer more by using ChatBot.
  • icon_check Increase Sales
    Boost revenue by providing personalized customer support and recommendations for your products.
  • icon_check Automate 70% queries
    Free up customer service resources by automating frequently asked questions using the chatbot.
  • icon_check Convert visitors to consumers
    Engage website visitors with interactive and targeted messaging and convert them into paying customers.
  • icon_check Live Chat
    Offer customers real-time chat support and promptly address their concerns using NLP chatbots.
  • icon_check Workflows
    Streamline your customer service operations with automated workflows and task management on customer queries. 
  • icon_check Analytics
    Get insights with in-depth analytics and reporting into customer behaviour, engagement, and business performance

ZigChat Specifications

Supported Platforms
Windows Windows MacOS MacOS Linux Linux
Devices
Desktop Desktop
Deployment
Cloud-Based Cloud-Based
Suitable For
All Industries
Business Specific
All Businesses
Business Size
Startups Medium Business SMBs SMEs
Language
English

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ZigChat Review

4.5

Out of 5

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Overall Rating

Based on
4 Verified Ratings

Rating Breakdown

  • Features 4
  • Value for Money 4.6
  • Ease of Use 4.6
  • Customer Support 5

90% Recommend this Product

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Techjockey Trusted Reviews from Verified Users

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ZigChat Alternatives

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Articles for ZigChat

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Which operating system does ZigChat support?

ZigChat is compatible with Windows operating systems.

Is there any ZigChat app?

The app is available for Android mobile devices.

What is the deployment type of ZigChat?

It supports Web-based deployment type.

How much does ZigChat cost?

The pricing starts at Rs. 1,599 for ZigChat.

Who are the potential users of ZigChat?

It is typically used in small and medium businesses.

Is there any free trial or demo for ZigChat?

Demo is available for free with techjockey.com.

Is ZigChat free?

It offers a free trial. However, the premium plan with advanced features starts at Rs.1,599.

How can you download ZigChat?

Installation is not required, as it is web-based. Just open the Setup Wizard to get started.

How does ZigChat work?

It helps with live chat, managing workflow. It also boosts your firm's revenue by providing personalized customer support and recommendations for your products.

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.