FitGymSoftware® Reviews & Ratings

5/5

“The Fitness Business Made Simple”

The dashboard gives a clear overview of member activity, renewals, and revenue, which helps in making quick decisions. Automated reminders for membership expiry and payments have reduced a lot of manual follow-ups. The mobile app is also convenient for both trainers and members to track schedules and workouts.

Pros : User-friendly interface easy to navigate, register members, track attendance, manage memberships and payments. Scalable works well for small gyms, fitness clubs, or larger multi-branch gyms.

Cons : Some functions like revenue analysis, workout planning, or bulk communication need staff training — but once learned, they significantly improve efficiency.

Reason to switch : member self-service options, lead follow-up automation, workout and diet plan sharing, multi-branch support, online payments with auto-renewals

5/5

“BEST in the fitness industry. (Working as receptionist at gym)”

After working on excel sheet and managing gym i was tired and also biometric access was a another thing. Two years back our owner purchased fitgymsoftware. Now I can add memberships and doing biometric registration with a few clicks. Saves our lots of time evey day and managing a gym ae receptionist has become much easier now. Their Support team is just one call or on whatsapp text away. Kudos to the fitgymsoftware team.

Pros : Managing memberships has become so easy with sessions, PTs and normal memberships, Biometric integration to mark attendance, Whatspp integration, automated sms, Staff permissions, dashboard is all you need to check everything in a glance

Cons : NO CONS in general. Little difficult to understand at start after demo given by their team its become easy.

Reason to switch : My work is lot smoother now. I can manage everything from my desk

5/5

“Best in market”

FitGymSoftware transforms daily gym management. The interface is intuitive for new staff, drastically cutting training time. Core functions (check-in, billing, scheduling) are reliable, minimizing errors and allowing staff to focus more on members, not admin. Highly Recommended for high-volume gyms.

Pros : App usability, class booking ease, customized member app facility, support a call away, billing automation.

Cons : No major cons found till now

4.7/5

“Simple Great software at great budget.”

Pros : As a gym owner, finding affordable and reliable software was essential for me. FitGymSoftware has exceeded my expectations in every way. It's affordable, easy to use, and has all the features I need to run my fitness business efficiently. I especially appreciate the mobile app, which allows me to manage my gym on the go.

Cons : NO CONS

4.5/5

“User friendly and efficient features, Staff and members both find it easy to use.”

Very satisfied with FitGymSoftware as it's easy to use and can manage the memberships, track attendance, and more. The support team helps me out when required and they also have the staff app which was really helpful for me to manage the invoices and memberships from anywhere.

Pros : Mobile applications, Biometric, Proper invoice report.

Cons : Not any

Switched from : FitGymSoftware®

Reason to switch : Provide more features compare to other softwares.

1/5

“the service quality is poor, and the support process is frustrating”

I've been a client of FitGym Software for several years and currently use two of their software products. Unfortunately, my experience with their customer support has been consistently disappointing. Whenever we raise a request, the sales representative, fails to connect us with the technical support team. We're told that clients are not allowed to speak directly with technicians, which makes issue resolution unnecessarily difficult and time-consuming. They also shown a lack of professionalism in communication. I've had multiple arguments with her due to her arrogant attitude and unwillingness to listen or collaborate constructively. As business owners, we expect respectful and solution-focused communication, but sadly, this has not been our experience with FitGym Software.

Pros : Overall, the service quality is poor, and the support process is frustrating. I hope the company re-evaluates their customer service approach and ensures their staff are better trained in handling client interactions.

Cons : Based on our ongoing experience with FitGym Software, it is clear that while the software may serve its functional purpose, the lack of professional and responsive customer support severely impacts overall satisfaction. For a company serving business owners, direct and respectful communication, along with timely technical support, should be a priority. Without improvement in these areas, continued association with FitGym Software becomes increasingly difficult to justify.