OnGrid Reviews & Ratings

4.6/5

“Great For Global | Heading International”

We recently hired a senior from overseas. OnGrid run a global database check and found a sanction-match flagged, avoiding a risk. These global checks are pricier, but essential for senior roles.

Pros : Global DB checks, ready for international hires

Cons : Global checks cost more

Switched from : Checkr 

Reason to switch : Needed global compliance and upfront risk detection for international hires.

4.5/5

“Fast Checks & Instant HR Onboarding”

We switched from a manual HR onboarding process to OnGrid, and the difference was like night and day. Candidates now fill their documents themselves, and most checks wrap up in under a week. The address verification sometimes takes longer than promised, but it's still faster than old-school methods.

Pros : Quick turnaround (45 days), self-service candidate portal

Cons : Sometimes physical address verification lags

Switched from : Intellicorp

Reason to switch : Moved for a digitized, faster, and more scalable verification process.

4.5/5

“Comprehensive Checks, but Learning Curve Exists”

I came from using two different vendors for ID and education checks. OnGrid offered everything in one platform. It's powerful, though navigating the dashboard took me a bit to explore all the options.

Pros : 100+ verification types—ID, education, police, credit

Cons : Admin dashboard has a slight learning curve

Switched from : Verified First

Reason to switch : Wanted one-stop verification with more cover and control.

4.3/5

“Adhaar Based eKYC Is A Big Time Saver”

Our old team manually verified IDs—time-consuming and error-prone. Now with OnGrid linking docs to Aadhaar, OTP-based eKYC finishes instantly. I just wish it had a better workaround for candidates who don’t have Aadhaar.

Pros : Aadhaar eKYC & authentication via OTP

Cons : Candidates without Aadhaar need alternate verification

Switched from : TraqCheck

Reason to switch : Wanted paperless, rapid, Aadhaar-based KYC that removes friction.

4.3/5

“eLockr For Rehires Is Brilliant”

We rehired a contractor and used OnGrid’s eLockr credential from their previous employer. It saved a week of repeat verifications. The catch? We had to get consent again, but it's still way faster than restarting from scratch.

Pros : Reusable digital credentials for ex-employees

Cons : Requires ex-employees to share consent

Switched from : onfido

Reason to switch : Needed to streamline rehires and avoid duplicate checks.

4.3/5

“Great API Integration—but Takes Developer Time”

We previously emailed CVs and proof docs back and forth. Now, with OnGrid’s API integrated into our HRMS, onboarding is seamless. It needed developer time for custom fields, but once done, it's bulletproof.

Pros : Smooth API integration for HRMS systems

Cons : Requires dev effort for custom flows

Switched from : GoodHire

Reason to switch : Needed integrated API verification to reduce manual back-and-forth.

4.2/5

“Gridlines API Helpful for Loan KYC”

Before, our loan firm used manual KYC processes for PAN, address, and bank. With Gridlines API, everything got fast-tracked electronically. Some cases still required human touch, but it cut our time by more than half.

Pros : Instant KYC for loans and compliance with multiple checks

Cons : Some documents still need manual oversight

Switched from : AssureHire

Reason to switch : Needed scalable and automated loan onboarding for higher volume.

4.2/5

“90% Verifications Complete Within A Week”

OnGrid claims 90% of cases done within 5 days—which has held true for us. ID, education, criminal checks close quickly—just field audits or police verifications take longer. Still much faster than before.

Pros : Fast on most checks (ID, criminal, employment)

Cons : Some manual or police verifications might slow down

Switched from : Verified First

Reason to switch : Needed shorter and predictable BG check timelines.

4.2/5

“ISO + SOC 2 Compliance = Peace of Mind”

Our company is security-sensitive. OnGrid's ISO and SOC2 certifications, plus audit-ready reports, were a big win. Implementing compliance norms took time in setup, but it’s reassuring.

Pros : ISO27001, SOC2 Type II, strong privacy

Cons : Compliance-heavy, so onboarding takes longer

Switched from : Zoho Recruit

Reason to switch : Needed a compliant background checker for data-sensitive onboarding.

4.2/5

“3000+ Clients Means Trust”

We moved away from a small vendor to OnGrid after seeing clients like Flipkart, Axis Bank, and Ola. That level of clientele gave us confidence. OnGrid felt a bit enterprise-focused, but customer success teams helped tailor flows for our startup needs.

Pros : Trusted by big brands across 25+ industries

Cons : Mid-size companies feel lesser tailored

Switched from : Shufti Pro

Reason to switch : Wanted a proven system backed by enterprise usage and reliability.