Signzy Reviews & Ratings

4.5/5

“Onboarding That Happens in Minutes, Not Days!”

I switched from Axis Bank’s old onboarding system where merchant onboarding took days. With Signzy's Sarathi integration, I was live in under 45 minutes—entirely paperless via live video KYC and ID matching. It’s slick and efficient, though occasional mobile UI glitches pop up.

Pros : Real-time identity verification, video?KYC, no-code onboarding builder

Cons : Mobile UI can feel clunky at times

Switched from : EMP Trust HR

Reason to switch : Needed speed, automation, and a seamless digital-first experience.

4.5/5

“Mobile App Works—But Could Be Better”

We moved from something desktop-only to Signzy’s mobile app onboarding. It lets applicants complete flows on mobiles easily. But on slower connections, steps like live video or document uploads sometimes lag. It works, but could use lightness optimization.

Pros : Mobile app for applicant flows, cross-device onboarding

Cons : Mobile UX suffers on slower networks

Switched from : Cloud Coach

Reason to switch : Needed mobile-capable onboarding for remote users.

4.3/5

“Saved Weeks in Build Time”

My team previously spent weeks building onboarding flows. After switching to Signzy, onboarding modules for KYC, e-sign, KYB, etc., were ready in under a week. Configuration is draganddrop—but nontechnical users do need training at first.

Pros : Pre-built no-code modules, faster deployment

Cons : Initial app configuration still complex for non-tech users

Switched from : SmartKarrot

Reason to switch : Needed low-code modularity for rapid rollouts.

4.3/5

“Support Team That Actually Responds Quickly”

We came from an unresponsive vendor, and Signzy support was a pleasant surprise—they responded to integration queries within hours. Feature requests got acknowledged and tracked. Still waiting on some deeper enterprise needs, but the team is proactive.

Pros : Responsive support and issue resolution

Cons : Some enterprise features still evolving

Switched from : GUIDEcx

Reason to switch : Needed reliable developer support and quick issue handling.

4.2/5

“Trusted By the Big Names—Makes Us Look Good”

We moved from smaller KYC vendors to Signzy seeing its enterprise customers and partnerships—Stripe, HDFC, Mastercard. That credibility helps our internal stakeholders rest easy. I did glance at internal reviews (Glassdoor ~3.2 rating), but customer interactions remain stellar.

Pros : Used by HDFC, Stripe, PayPal, Emirates NBD; high regulatory trust

Cons : Sometimes internal culture challenges reported

Switched from : Dock

Reason to switch : Needed credibility and enterprise trust backing.

4.2/5

“Really Reduced Fraud for Us”

We switched from manual KYC and noticed a lot of fraud slip through. With Signzy’s forgery detection and AI rule engine, fraud declined by nearly 99%—our onboarding became far more reliable. Would love visibility into rule logs or control, but results speak for themselves.

Pros : AI-based fraud detection, real-time verification, transparency

Cons : Black-box rules—hard to fine-tune personally

Switched from : ChurnZero

Reason to switch : Needed better anti-fraud confidence in onboarding.

4.2/5

“OCR & Document Scans Work Perfectly”

I moved from manual form-based onboarding systems to Signzy’s OCR—just scan your documents and everything auto-populates. The fraud-detection and forensics built-in add trust. Early versions felt repetitive, but their newer UI feels much smoother.

Pros : AI-based OCR, real-time database checks, forgery detection

Cons : Sometimes redundant pages slow down the flow

Switched from : Contactability

Reason to switch : Wanted faster, automated onboarding with fraud checks.

4.2/5

“Scales Like a Beast—Used Globally”

After migrating from a regional onboarding tool, we needed global scale. Signzy works across 180+ countries and supports global banks and fintech. Scaled smoothly, though occasionally dropdown menus or localization UX felt inconsistent across regions.

Pros : Certified for 180+ countries, trusted by global banks

Cons : Some UI polish still needed across geographies

Switched from : Workable

Reason to switch : Needed scalable global reach and enterprise-grade APIs.

4.2/5

“Almost Zero Drop-Off on Signups”

I switched from legacy KYC portals where many users dropped off mid-signup. With Signzy, our application completion rose by 12%, drop-offs fell by ~60%. Users finish faster even with rich steps. A little more onboarding time overall, but most users completed successfully.

Pros : AI-driven rule engine, reduced customer drop-outs

Cons : Flow complexity slightly increased completion time

Switched from : Eyelet

Reason to switch : Needed higher completion rates and consistency.

4.2/5

“Smooth Integration with Existing Systems”

We moved from brittle bespoke integration to Signzy’s API-driven workflow. Everything from ID verification to AML and KYB, is pluggable. Integration was smooth and well-documented. At peak times, a couple of endpoints suffered minor latency—but they resolved quickly.

Pros : 340+ APIs, plugandplay widgets, no-code rule engine

Cons : Batch credential downtime occasionally noted

Switched from : Content Snare

Reason to switch : Wanted scalable, low-code APIs and faster rollout.